Discover Your Perfect Smoky Mountain Getaway!
Planning a trip to the Smoky Mountains? We offer a wide variety of cozy, charming cabins in Gatlinburg, Pigeon Forge, Sevierville, and Wears Valley—the heart of Tennessee’s mountain magic! Whether you're planning a romantic escape or a family adventure, our cabins range from 1 to 5 bedrooms, with plenty of space and stunning views.
Traveling with your furry friend? No problem! We have pet-friendly cabins available, so everyone in the family can enjoy the fun.
Plus, every stay includes our FREE “Gateway to Fun Pass”—your ticket to some of the top attractions in the area!
With over 30 years of experience helping guests create unforgettable memories, we're here to make your mountain vacation perfect from start to finish.
Location
Certified by Heartland Cabin Rentals • Mar 01, 2026
Certified by Heartland Cabin Rentals • Mar 01, 2026
Reviews
4.0
169 reviews
5 stars
112
4 stars
15
3 stars
8
2 stars
5
1 star
29
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted concerns about the cleanliness of the cabins, with reports of dirty conditions, pests, and maintenance problems.
Customer Service
While some customers praised the friendly and helpful staff, others reported rude interactions and a lack of responsiveness to issues.
Cabin Quality
Several guests expressed dissatisfaction with the condition of the cabins, citing outdated amenities, maintenance issues, and discrepancies between online listings and actual conditions.
Positive Experiences
Despite the negative feedback, many customers shared positive experiences, enjoying the beautiful locations, amenities, and overall enjoyment of their stays.
CP
Crissy Pope
Feb 25, 2026
1.0
We stayed for a weekend that did have snow our heating went out at 3 am so we called the "Emergancy After hours Number" and was told to bad nothing they could do. So the next day which was check out day after we had spend the night freezing with 40 degree cabin temp they text me offer a free night rental which we had already left with no power still and no calls from anyone asking if where ok.... when I told them no thanks for the free night and what had occurred the office person then tells me how it was all my fault....so PLEASE NOTE if something goes wrong you will receive no help from HEARTLAND CABIN RENTALS!
AF
Aidan Frazier
Sep 28, 2025
5.0
Great cabin. Super organized host. Would gladly stay again!
BW
Barry Warner
Mar 19, 2024
5.0
Heartland Cabin Rentals are an amazing business that is 100% there for the client. Great hospitality, awesome cabin rentals and very professional. We always use them for any trips to the Tennessee area.
Frequently Asked Questions About Heartland Cabin Rentals
What types of cabins does Heartland Cabin Rentals offer?
Heartland Cabin Rentals offers cabins ranging from 1 to 5 bedrooms, suitable for romantic escapes or family adventures, including pet-friendly options.
In which areas can I rent cabins through Heartland Cabin Rentals?
You can rent cabins in Gatlinburg, Pigeon Forge, Sevierville, and Wears Valley through Heartland Cabin Rentals.
Does Heartland Cabin Rentals allow pets in their cabins?
Yes, Heartland Cabin Rentals offers pet-friendly cabins so that you can bring your furry friends along.
What are the office hours for Heartland Cabin Rentals?
Heartland Cabin Rentals is open Monday through Friday from 9:00 AM to 9:00 PM, and on weekends from 9:00 AM to 7:00 PM.
How can I contact Heartland Cabin Rentals for reservations?
You can contact Heartland Cabin Rentals by phone at +1 865-430-9093 or email reservations@heartlandrentals.com.
What payment methods does Heartland Cabin Rentals accept?
They accept payment via cash, MasterCard, and Visa.
Where is Heartland Cabin Rentals located?
Heartland Cabin Rentals is located at 745 Powdermill Road, Gatlinburg, TN 37738, United States.
Are there any nearby restaurants or bars close to Heartland Cabin Rentals?
Yes, nearby dining options include The Rampant Lion pub and bar, Wine A Little Wine & Tapas Bar, Gatlinburg Whisky Club, and Redoak Bistro, perfect for meals before or after your cabin stay.
Can I visit any art galleries or shops near Heartland Cabin Rentals?
Certainly! Nearby places include Foxhill Gallery, Jim Gray Gallery, Smiths Scrimshaw Knives, The Cliff Dwellers, and Lil' Bit Of Gatlinburg, offering arts, crafts, and gifts to explore.
Are there pet services nearby if I need them during my stay?
Yes, Just Fer Paws nearby provides pet services including pet sitting and boarding, which can be convenient if you need assistance during your visit.
Brand Certified Facts from Heartland Cabin Rentals
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Certified March 01, 2026Yext Knowledge Graph
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