Brand Certified
Hampton Inn Gatlinburg
4.3(1109 reviews)
Certified by Hampton Inn Gatlinburg • Mar 01, 2026
Business Details
967 Parkway, Gatlinburg, TN
37738, United States
Certified by Hampton Inn Gatlinburg • Mar 01, 2026
(865) 436-4878
Certified by Hampton Inn Gatlinburg • Mar 01, 2026
https://www.hilton.com/en/hotels/gatbghx-hampton-gatlinburg/
Certified by Hampton Inn Gatlinburg • Mar 01, 2026
About
Certified by Hampton Inn Gatlinburg • Mar 01, 2026
HotelHampton Inn
The Hampton Inn Gatlinburg hotel is located on the Parkway in downtown Gatlinburg, 300 yards from the Great Smoky Mountain National Park entrance on LeConte Creek and next door to the Ober Gatlinburg Tram to the Ober Gatlinburg Ski Resort and Amusement Park. Our hotel is situated alongside a rushing mountain stream, within walking distance to all downtown activities, fine dining, unique shopping and attractions, including the new Ripley's Aquarium of the Smokies.
The Hampton Inn Gatlinburg hotel features 97 rooms, each one with a personal balcony, some overlooking LeConte Creek. All king rooms are equipped with a fireplace, and selected rooms also offer a whirlpool. Guests visiting Tennessee will enjoy our complimentary continental breakfast bar with biscuits and gravy, served daily, as well as a TV with cable, featured in every room. Our hotel also offers connecting rooms, cribs, hair dryers, irons, an outdoor pool and refrigerators. In-room movies and rollaway beds are available for a nominal fee.
We love having you here in Tennessee at the Hampton Inn Gatlinburg!
Location
Certified by Hampton Inn Gatlinburg • Mar 01, 2026
Hours
Certified by Hampton Inn Gatlinburg • Mar 01, 2026
Reviews
4.3
1,109 reviews
5 stars
649
4 stars
283
3 stars
83
2 stars
29
1 star
65
What are people saying?
AI-generated from recent customer reviews
Location
The hotel is praised for its excellent location, providing easy access to downtown Gatlinburg and nearby attractions.
Staff Service
Many reviews highlight the friendly and accommodating nature of the staff, with specific mentions of exceptional service from individuals like Randelle.
Cleanliness Issues
Several guests reported cleanliness problems, including dirty rooms and bathrooms, which detracted from their overall experience.
Parking Fees
Guests expressed dissatisfaction with the newly implemented parking fees, which were unexpected and considered a drawback.
Room Condition
While some rooms were noted as clean and comfortable, others were criticized for being dated, small, or in need of maintenance.
- CJChristy Jones3 days ago1.0Our experience was a fiasco from the word go. Upon arrival, our door key would not work due to the “battery” in the door device being dead. After 3 trips back and forth to the office, the hotel clerk finally just gave us a “master” key. The thought alone is quite scary…who else has a master key? Does that mean it fits all door locks? Not once did she offer to move us to another room as the door was dysfunctional. At 1am the smoke alarm beeps a few times then stops… at 348am it begins again beeping incessantly. We call down to the front desk and we’re told to take the batteries out. Wow… okay. Not as much as an offer to come check it out? Was he worried about fire detection? Again, very unsafe and super scary. The hotel was pet friendly but unfortunately not cleaned well as pet hair was embedded throughout our room in the carpet. Never, ever again will we return to this establishment. I would think twice about this property when booking. Nothing is worth your health and safety. They did not fix the smoke alarm the next day either. I’m sure the local fire department would not be happy about this!
- CRCAROLYN ROPERDec 27, 20255.0Everything and all the staff were great !!!!
- FMFreddy MonteroNov 24, 20255.0Nos encantó la estadía por esta noche y sus instalaciones están excelentes el desayunos súper rico y fresco ,recomiendo este hotel al 💯 mis hijos quedaron encantado …
- LELynn EstesNov 17, 20251.0We have been staying here at this location for years. We just stayed here this spring and now again this fall. Upon arrival this fall we were hit with a 15.00 a day parking charge (surprise). The free parking was one benefit that kept us coming back to this location since it is right downtown. The internet was very spotty, couldn't make it through 30 minutes of a movie without it freezing up. Not the fault of Hampton, but instead of getting woke up by a rooster you'll get startled awake by a trash truck at 0500 that sounds like a bomb. We have always had a pleasant experience with the staff. Also the fact they allow fur babies is great. It is 75.00 of course. The room was clean except for the carpet. So due to the 50.00 additional parking fee (main reason), spotty internet, and wake up noise. we will not be back to this location. We'll come visit Gatlinburg from afar and pay for parking the one day we come visit.
- JBjames butlerNov 14, 20255.0Location really good, rooms, no complaints at all.
Frequently Asked Questions About Hampton Inn Gatlinburg
What are the check-in and check-out times at Hampton Inn Gatlinburg?
Check-in time is from 3:00 PM and check-out time is by 11:00 AM.
Does Hampton Inn Gatlinburg offer free breakfast?
Yes, the hotel offers a complimentary buffet breakfast daily, including biscuits and gravy.
Is Hampton Inn Gatlinburg pet-friendly?
Yes, both cats and dogs are welcome at the hotel, making it pet-friendly.
Does the hotel provide free parking and is it accessible?
Yes, free self-parking is available, and the hotel also offers accessible parking spaces.
What fitness and recreational facilities does Hampton Inn Gatlinburg have?
The hotel has a free fitness center equipped with elliptical machines, treadmills, free weights, and weight machines, along with an outdoor pool and a hot tub.
Are there accommodations for guests with disabilities at Hampton Inn Gatlinburg?
Yes, the hotel provides accessible parking and elevator facilities to accommodate guests with mobility needs.
Can guests enjoy dining options within Hampton Inn Gatlinburg?
The hotel does not have an on-site restaurant or bar, but offers a free continental breakfast and vending machines for snacks and drinks.
What nearby attractions can guests visit during their stay at Hampton Inn Gatlinburg?
Guests can explore the Great Smoky Mountain National Park entrance just 300 yards away, visit the Ober Gatlinburg Tram to the ski resort and amusement park next door, and enjoy the Ripley's Aquarium of the Smokies within walking distance.
Are there shopping and dining options near Hampton Inn Gatlinburg?
Yes, nearby places include Giftville and Elks Plaza for shopping, and several restaurants like Howard's Restaurant, Best Italian Cafe & Pizzeria, and Flapjack's Pancake Cabin for dining.
How can guests get to Hampton Inn Gatlinburg using public transportation or regional transit options?
While the hotel does not offer airport shuttle or private car service, its central location on the Parkway provides easy access to downtown Gatlinburg and nearby attractions. Guests might find local transit or taxi services available downtown to assist with transportation.
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