Hampton Inn Gatlinburg

4.3
1106 reviews

About

HotelHampton Inn
The Hampton Inn Gatlinburg hotel is located on the Parkway in downtown Gatlinburg, 300 yards from the Great Smoky Mountain National Park entrance on LeConte Creek and next door to the Ober Gatlinburg Tram to the Ober Gatlinburg Ski Resort and Amusement Park. Our hotel is situated alongside a rushing mountain stream, within walking distance to all downtown activities, fine dining, unique shopping and attractions, including the new Ripley's Aquarium of the Smokies. The Hampton Inn Gatlinburg hotel features 97 rooms, each one with a personal balcony, some overlooking LeConte Creek. All king rooms are equipped with a fireplace, and selected rooms also offer a whirlpool. Guests visiting Tennessee will enjoy our complimentary continental breakfast bar with biscuits and gravy, served daily, as well as a TV with cable, featured in every room. Our hotel also offers connecting rooms, cribs, hair dryers, irons, an outdoor pool and refrigerators. In-room movies and rollaway beds are available for a nominal fee. We love having you here in Tennessee at the Hampton Inn Gatlinburg!

Location

Hampton Inn Gatlinburg
967 Parkway, Gatlinburg, TN
37738, United States

Hours

Reviews

4.3
1,106 reviews
5 stars
647
4 stars
283
3 stars
83
2 stars
29
1 star
64

What are people saying?

AI-generated from recent customer reviews

Location

The hotel is praised for its excellent location, providing easy access to downtown Gatlinburg and nearby attractions.

Cleanliness

While many guests found the rooms clean, there were several complaints about unclean bathrooms and issues with housekeeping.

Staff Service

The staff received positive feedback for being friendly and accommodating, with specific mentions of helpful front desk personnel.

Parking Fees

Guests expressed dissatisfaction with the newly implemented parking fees, which were unexpected and considered a drawback.

Room Quality

Reviews indicated that while some rooms were newly renovated, others were dated and had maintenance issues, such as noise and cleanliness concerns.
  • CR
    CAROLYN ROPER
    Dec 27, 2025
    5.0
    Everything and all the staff were great !!!!
  • FM
    Freddy Montero
    Nov 24, 2025
    5.0
    Nos encantó la estadía por esta noche y sus instalaciones están excelentes el desayunos súper rico y fresco ,recomiendo este hotel al 💯 mis hijos quedaron encantado …
  • LE
    Lynn Estes
    Nov 17, 2025
    1.0
    We have been staying here at this location for years. We just stayed here this spring and now again this fall. Upon arrival this fall we were hit with a 15.00 a day parking charge (surprise). The free parking was one benefit that kept us coming back to this location since it is right downtown. The internet was very spotty, couldn't make it through 30 minutes of a movie without it freezing up. Not the fault of Hampton, but instead of getting woke up by a rooster you'll get startled awake by a trash truck at 0500 that sounds like a bomb. We have always had a pleasant experience with the staff. Also the fact they allow fur babies is great. It is 75.00 of course. The room was clean except for the carpet. So due to the 50.00 additional parking fee (main reason), spotty internet, and wake up noise. we will not be back to this location. We'll come visit Gatlinburg from afar and pay for parking the one day we come visit.
  • JB
    james butler
    Nov 14, 2025
    5.0
    Location really good, rooms, no complaints at all.
  • JC
    Julie Carter
    Oct 25, 2025
    3.0
    The hotel’s location on the Gatlinburg strip is very convenient, providing easy access to restaurants, shops, and attractions. However, the property is dated and would benefit from some updates. Noise carries easily through the walls, and sounds from the parking lot echo throughout the night. The bathroom is quite small, with limited counter space, and the faucet placement makes the sink awkward to use. Overall, while the stay was adequate, the experience did not feel worth the price

Frequently Asked Questions About Hampton Inn Gatlinburg

What are the check-in and check-out times at Hampton Inn Gatlinburg?

Check-in time is from 3:00 PM and check-out time is by 11:00 AM.

Does Hampton Inn Gatlinburg offer free breakfast?

Yes, the hotel offers a complimentary buffet breakfast daily, including biscuits and gravy.