Candlewood Suites Nashville - Franklin by IHG

4.3
228 reviews
Hotel Lobby

About

HotelWedding VenueConference CenterExtended Stay Hotel
Treat yourself to the all new comfortable and spacious rooms at the Candlewood Suites Franklin. Whether you are here for business or leisure, our location off of I-65 allows for quick and easy access to all of Nashville and the surrounding areas Hotel guests save time thanks to our location, just minutes from businesses like Nissan North America, Schneider Electric, Mars Petcare, and many other Corporate Headquarters. In addition, our meeting room is the perfect space for your next meeting. From sight-seeing tours in downtown Nashville to the Civil War battlegrounds in Franklin, you’ll find activities abound near our hotel. You can also visit downtown Franklin where there are plenty of historic homes and buildings to tour. You can also just enjoy a day full of shopping at the local Cool Springs Galleria mall. Here at the Candlewood Suites Franklin we want your trip to be perfect, which is why we offer quality amenities, including an indoor, heated pool, free high-speed wireless internet, a fully equipped gym, and lending lockers for those items you may have left behind. Also, be sure to take some time to enjoy our outdoor Gazebo area with a grill and plenty of seating. .

Location

Candlewood Suites Nashville - Franklin by IHG
1305 Murfreesboro Rd, Franklin, TN
37064, United States

Hours

Reviews

4.3
228 reviews
5 stars
139
4 stars
49
3 stars
15
2 stars
9
1 star
16

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the staff for their friendliness and helpfulness, particularly highlighting individuals like Ina and Luke.

Room Cleanliness

Feedback on room cleanliness was mixed; while some guests found rooms clean and comfortable, others reported issues with dirty bathrooms and unclean towels.

Parking Issues

Several reviews mentioned difficulties with parking, including a lack of available spaces and challenges accessing the parking lot.

Amenities

Guests appreciated the amenities such as the indoor pool and kitchenette facilities, but noted the absence of breakfast options.

Location Concerns

The hotel’s location was generally seen as convenient, but some guests expressed concerns about traffic and safety in the area.
  • DS
    Debbie Soderberg
    2 days ago
    4.0
    Ina went above and beyond! My husband is in a wheelchair and needed special accommodations, she made sure we weren't inconvenienced in any way. She is a very polite and caring person. Candlewood Suites is very lucky to have her as an employee.
  • MM
    Mr. Man
    4 days ago
    1.0
    Terrible decision terrible location. Getting in and out is awful. But generally IHG customer service is garbage. Also if it "rains" their phones WILL NOT WORK!!!!!!!!!!!!
  • KK
    Kendalsenters
    4 days ago
    5.0
    It’s a great place and a great view and very peaceful, it’s has plenty of good places and restaurants around and there even a gas station. Ina is my favorite I’m her aka son ADHD twin. She loves me I’m best in her opinion so I’m happy. she has treated to me so well and done. Great service to me. The lobby is great there pool and it’s peaceful and good spacing. Twins For Real!
  • AG
    Ana Garcia
    5 days ago
    5.0
    Front desk girl named Ina, she is so nice, kind and friendly, definitely good vibes. I travel a lot and not at many hotels there is personnel like this but i feel very happy and thankful that i had this good experience with Ina in this hotel.
  • MH
    Mike Hinson
    Nov 16, 2025
    5.0
    Location is perfect. Easy in and out, only 13 minutes to family. On check in Ina was warm and very informative. Jackie was later helpful with all the information I needed to know in the area. Room was spotless, very comfortable bed, and a great walk in shower. ( I need a shower head like that for home) I do not think you can find a nicer place to stay.

Frequently Asked Questions About Candlewood Suites Nashville - Franklin by IHG

What time can I check in and check out at Candlewood Suites Nashville - Franklin by IHG?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Does Candlewood Suites Nashville - Franklin by IHG allow pets?

Yes, both cats and dogs are welcome at the hotel.