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Best Western Franklin Inn

4.0
(1938 reviews)

Business Details

1308 MURFREESBORO RD, Franklin, TN
37064, United States
(615) 790-0570
http://bestwestern.com

About

HotelBest Western
Located in Franklin,TN, the Best Western Franklin Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Franklin Inn
1308 MURFREESBORO RD, Franklin, TN
37064, United States

Hours

Reviews

4.0
1,938 reviews
5 stars
937
4 stars
534
3 stars
216
2 stars
86
1 star
165

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Most customers praised the cleanliness of the rooms and common areas, noting that the hotel was well-maintained.

Staff Service

The staff received numerous compliments for being friendly, helpful, and accommodating, enhancing the overall guest experience.

Breakfast Quality

Many guests enjoyed the breakfast offerings, highlighting the variety and quality of food available.

Location

The hotel is conveniently located near the interstate and various dining options, making it a favorable choice for travelers.

Noise Issues

Some guests reported noise disturbances, particularly from outside traffic and other guests, affecting their sleep quality.
  • GR
    Gary Rollins
    Feb 23, 2026
    4.0
    An old building but well maintained. The layout is that of a motel not a hotel. Very good price. Very clean. Nice shower.
  • KK
    kathy Kellner
    Feb 22, 2026
    5.0
    Clean rooms and easy to get to.
  • JS
    John Sackman
    Feb 14, 2026
    4.0
    Good place to spend the night clean rooms & free breakfast..
  • KW
    Kim Weir
    Feb 11, 2026
    5.0
    It's been a while since we stay at a motel. Noisy at first but quieted down after a couple hours.
  • AP
    Anna Pannier
    Jan 27, 2026
    5.0
    We stayed with this property during the 2026 ice storm. They helped us check in early to help us get comfortable. They were gracious managing a lot of challenging customers. Our room was basic but met all our needs. The shower was nicely updated, had security bars and had plenty of hot water. The breakfast was one of the nicest I have seen in years and we travel a lot. We were able to leave early because our power was restored and the staff was so kind; they volunteered to refund our second night. You learn a lot about people during a crisis and this property and their staff gave me great service and hospitality.

Frequently Asked Questions About Best Western Franklin Inn

Is the Best Western Franklin Inn a smoke-free property?

Yes, the Best Western Franklin Inn is a smoke-free property.

Does Best Western Franklin Inn offer free Wi-Fi for guests?

Yes, free Wi-Fi is available for guests at the Best Western Franklin Inn.

Brand Certified Facts from Best Western Franklin Inn

This information is certified by Best Western Franklin Inn and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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