Business Details
About
HotelBest Western
Located in Franklin,TN, the Best Western Franklin Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
4.0
1,926 reviews
5 stars
931
4 stars
530
3 stars
216
2 stars
85
1 star
164
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Most customers praised the cleanliness of the rooms and common areas, noting that housekeeping did an excellent job.
Staff Service
The staff received high marks for being friendly, accommodating, and professional, contributing positively to the overall experience.
Breakfast Quality
Many guests enjoyed the breakfast offerings, highlighting the variety and quality of food available.
Location
The hotel is conveniently located near restaurants and shopping, making it easy for guests to access amenities.
Room Issues
Some guests reported issues with room conditions, including musty smells, noise from outside, and concerns about safety.
- TBTim B2 days ago4.0Located near the interstate, in the middle of many restaurants and other businesses. The rooms were adequate, decent lighting seems the older I get the more the lighting in a room is important. Beds were comfortable with a enough room to move around the bed and room comfortably. The price was very reasonable. The room was quite enough to enjoy a peaceful night. Parking we parked right outside the room. When needing a room just for some rest after a long day on the road and attending a wedding. This was a perfect spot.
- TMTimothy MerrillJan 1, 20265.0We pick this hotel every time we come to visit family because they are very clean and their customer service is awesome
- S0SPA 007Dec 31, 20253.0While the property is located conveniently close to the highway it does not make it the BEST Western. Mrs. H & I (I guess) had forgotten the difference between a motel stay & a hotel stay. While the room was clean, the bed comfortable, after a 12 hour drive we were looking for a little quiet to recharge for the next days 8 hour continuation. We were put in the 'front' side of motel & this mad easy to walk 10' from car to room when unpacking. The window is less than soundproof & we had to put a bath towel on floor at bottom of door to reduce the bright street lights emanating into the room. The tv was NOT HD, not that we watched much & the advertised microwave was absent. Woke @ 5.30 AM feel worse than when we went to bed. As there are hundreds of options along 65, maybe stick to 'H'otels. On a side note: it is not often we stop & smell the roses on our trip South, but because of the time change we went into Franklin - what a quintessential America small town (feel), with many restaurants, bars & gift shops to browse/enjoy - SPA007
- HNHimber NDec 28, 20255.0By far the nicest, cleanest room Ive ever stayed in anywhere near this price. All the amenities, fridge, microwave, iron, coffee pot. right next to Publix.
- DGDaniel GodwinDec 15, 20254.0This place is super clean and a great location to navigate and enjoy beautiful Franklin, Tennessee. Two heads up issues that are important to us. #1, the rooms are small. #2, the doors are outside and not in a hallway providing more security. This is really handy for load/unload and quick access. So I think it's a personal preference thing. All in all, it's a very good price and you will not be disappointed.
Frequently Asked Questions About Best Western Franklin Inn
Is the Best Western Franklin Inn a smoke-free property?
Yes, the Best Western Franklin Inn is a smoke-free property.
Does Best Western Franklin Inn offer free Wi-Fi for guests?
Yes, free Wi-Fi is available for guests at the Best Western Franklin Inn.
What are the operating hours of the Best Western Franklin Inn?
The Best Western Franklin Inn is open 24 hours a day, seven days a week.
Where is the Best Western Franklin Inn located?
The Best Western Franklin Inn is located at 1308 Murfreesboro Rd, Franklin, Tennessee, 37064, USA.
What amenities can I expect at Best Western Franklin Inn?
Guests can expect free internet access, a business center, a clean and comfortable stay with superior customer service.
Is there a special promotional offer currently available at Best Western Franklin Inn?
Yes, stay 2 nights and get a $50 Best Western Gift Card as part of their current promotion.
How can I book a room at Best Western Franklin Inn?
Rooms can be booked online through their official website at http://bestwestern.com.
What nearby attractions can guests visit when staying at Best Western Franklin Inn?
Guests can visit the Nashville Zoo, which is a prominent nearby wildlife sanctuary and museum, ideal for a family outing after their stay.
Are there dining options near Best Western Franklin Inn?
Yes, there are several Shoney's American restaurants nearby where guests can enjoy meals.
How can visitors use nearby landmarks to find the Best Western Franklin Inn?
Visitors can use nearby landmarks such as the Nashville Zoo or Shoney's restaurants in Franklin to navigate toward the hotel located on Murfreesboro Rd.