Business Details
About
HotelBest Western
Located in Dickson,TN, the Best Western Dickson is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
4.2
884 reviews
5 stars
475
4 stars
225
3 stars
89
2 stars
40
1 star
55
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty linens, stained carpets, and reports of bedbugs.
Customer Service
While some guests praised the friendly and accommodating staff, others reported rude service and poor handling of complaints.
Room Quality
Many guests found the rooms outdated and in disrepair, with issues such as uncomfortable beds, broken amenities, and unpleasant odors.
Pet-Friendly Experience
The hotel is noted for being pet-friendly, but some guests expressed dissatisfaction with the condition of pet-designated rooms.
Breakfast Quality
The breakfast received mixed reviews, with some guests enjoying it while others found it lacking in variety and freshness.
- NKNicole KalgrenJan 4, 20262.0Someone else was given a working key to our room and opened our door in the middle of the night. Luckily the chain was latched, but it scared us all terribly. The heater is incredibly loud and clanked repeatedly through the night. Each time it did, we were immediately awakened thinking we were being broken in to again. The room and hotel is otherwise passable.
- DMDAWN QUIGLEY MCCLUREDec 30, 20254.0A comfortable, safe, and clean stay. Microwave & frig in room.
- SFSeldon FisherDec 18, 20255.0Hotel, with breakfast.
- CCChantelDec 14, 20255.0I want to give a huge thank you to Risi, the customer service representative at the front desk of the Best Western in Dickson, TN. She was incredibly sweet, welcoming, and genuinely accommodating to my husband, our puppy, and me. We arrived earlier than expected, and Risi went out of her way to get us checked into a room early, which made such a difference after traveling. She was kind, patient, and made us feel truly cared for—not just like guests, but like people. Customer service like hers is rare and so appreciated. Risi is a true asset to this hotel, and because of her, our stay started off perfectly. We will absolutely remember her kindness and would happily stay here again.
- NNNanaOct 26, 20252.0When making our reservations the lady said we could check do a early check in as early as 1pm. I told her that would be great due to we would be attending a funeral of one of our cousin whom lost his life in the plant explosion in McEwen on Oct. 10. She said would be just fine to come early. I also advised we would be bringing our puppy. When we arrived the guy at the front desk I told him we had a reservation. He said check in is at 4pm. I told him what the lady said on making the reservation he said you have to pay $38.00 early check in fee. I said the lady didnt say any thing about that on the phone. He was getting rude with us and couldn’t understand him(language barrier). He got on the phone with the cleaning lady and ask if the room was ready. Then he said well there wont be any check in charge this time but a $30.00 pet fee. We got our room key after all that. The room was clean but the toilet wouldn’t work the handle kept going in circles and the toilet lid didnt even fit the tank. Upon check out we over heard the clerk tell someone over the phone that they could come early as 1pm. I ask the clerk if there was a early check in fee of $38.00 he said no ma there is not. I told him about what happen on arrival . He apologized for that I told him he has a very dishonest employee working for them with that guy. We probably won’t stay there again . Oh the heat/air won’t work correctly with the remote . Good point there was no noise which is a plus and I love the little sitting area..too cute
Frequently Asked Questions About Best Western Dickson
Does Best Western Dickson provide free breakfast to guests?
Yes, Best Western Dickson offers free breakfast to all guests.
Are dogs allowed at Best Western Dickson?
Yes, dogs are allowed at Best Western Dickson.
Can I bring pets other than dogs to Best Western Dickson?
Yes, Best Western Dickson welcomes all pets.
Is Best Western Dickson a smoke-free property?
Yes, the property is smoke-free to ensure a comfortable environment for all guests.
Is WiFi available at Best Western Dickson and is there an additional charge?
Free WiFi is available at Best Western Dickson for all guests.
What are the operating hours of Best Western Dickson?
Best Western Dickson is open 24 hours a day, seven days a week.
Where is Best Western Dickson located?
It is located at 2338 Highway 46 S, Dickson, TN 37055, United States.
How can I interact with Dickson Local Spirits when staying at Best Western Dickson?
Dickson Local Spirits, a nearby liquor store, is accessible for guests seeking local beverages during their stay at Best Western Dickson.
Is there another Best Western hotel near Best Western Dickson?
Yes, the Best Western Executive Inn is located nearby and could be an alternative accommodation option.
Are there any lodging options near Best Western Dickson for extended stays or travel groups?
Nearby, multiple Best Western Executive Inn hotels provide additional lodging options for extended stays or groups.