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About
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Enjoy historic Dandridge from the hotel's property set. In the foothills of the Great Smoky Mountains is the warm and welcoming Holiday Inn Express® Hotel Dandridge. Since we're off I-40, business patrons find it easy to make it to meetings on time in Dandridge, TN. In addition, the hotel has complimentary high-speed, wireless internet access throughout the facility, and a business center with a personal computer and a printer. Families can take advantage of the hotel's location near Dollywood, while outdoor lovers can explore the trails of Great Smoky Mountains National Park and Douglas Lake. NASCAR fans are an hour from the races In Bristol. Parents visiting students at Carson Newman University are only 15 minutes away. And don't forget that great shopping awaits at the Tanger Outlet Center in Sevierville. Offering rates for every family's budget, we're the dog-friendly place to stay in Dandridge, TN. Hotel amenities include an outdoor seasonal pool, so you can soak your feet after a day of fun. Just make sure you wake up in time to enjoy the free, hot Express Start Breakfast Bar before heading out for another great day. We look forward to seeing you soon.
Location
Holiday Inn Express Dandridge by IHG
119 Sharon Drive, Dandridge, TN
37725, United States
Hours
Reviews
4.0
614 reviews
5 stars
324
4 stars
122
3 stars
69
2 stars
24
1 star
75
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff received mixed reviews; some were praised for their friendliness and helpfulness, while others were criticized for rudeness and unprofessional behavior.
Cleanliness Issues
Multiple reviews highlighted serious cleanliness problems, including reports of bed bugs, dirty rooms, and unkempt bathrooms.
Room Quality
Rooms were described as outdated and in need of maintenance, with some guests reporting issues like broken amenities and poor upkeep.
Breakfast Experience
The complimentary breakfast received positive feedback for variety and quality, although some guests noted inconsistencies in availability and freshness.
Booking Problems
Several customers experienced issues with reservations, including overbooking and unfulfilled room types, leading to dissatisfaction.
- EMErin Mader4 days ago5.0Friendly staff and clean rooms!
- EVEric VanceNov 6, 20255.0Told them we needed new towels but didnt get them... room was clean when we arrived
- MAManuel AsorNov 4, 20251.0WORST HOTEL TO STAY AT EVER!!! The front desk is rude!!!!! I don’t even know why she has a job --- if you work in hospitality, you should be hospitable — but this hotel clearly doesn’t know that! I will never stay here again!!!
- ATAshley TorresOct 31, 20251.0Tengo 4 días en esta basura de hotel..con las mismas tallas con la misma basura con un refrigerador qué ase mucho ruido y no deja dormir. O y sin inter.. Porque la conexión es un asco...por favor no vengan aquí....
- IRIvashkevych RomanOct 12, 20251.0We reserved a room online in advance and arrived at the hotel around 11:30 PM, exhausted after a long trip. To our surprise, the front desk told us no rooms were available, even though we had a confirmed reservation. There was no apology, no alternative solution, and no effort to help us find another place to stay that night. Completely unacceptable and unprofessional. If you value reliability and customer service, stay away from this hotel — they clearly don’t honor confirmed bookings.
Frequently Asked Questions About Holiday Inn Express Dandridge by IHG
What are the check-in and check-out times at Holiday Inn Express Dandridge by IHG?
Check-in time is at 3:00 PM, and check-out time is at 11:00 AM.
Is breakfast included for guests at this hotel?
Yes, the hotel offers a free buffet breakfast called the Express Start Breakfast Bar.
Does the hotel offer free Wi-Fi throughout the property?
Yes, complimentary high-speed wireless internet is available in public areas and throughout the hotel.
Are pets allowed at the Holiday Inn Express Dandridge?
Pets are welcome at the hotel, but dogs are not allowed while cats are permitted.
Is the hotel accessible for guests with mobility needs?
Yes, the property is mobility accessible and offers accessible parking and an elevator.
Does the hotel have a fitness center and outdoor pool available?
Yes, guests have access to a free fitness center and an outdoor seasonal pool.
What cleaning and safety measures are in place at the hotel?
The hotel uses commercial-grade disinfectants, enhances cleaning of guest rooms and common areas, has employees trained in cleaning and handwashing, and offers contactless check-in/out.
Can guests with children stay at the hotel? Are kids allowed to stay for free?
Yes, the hotel is kid-friendly and allows children up to 19 years old to stay free of charge.
What nearby dining options are available around Holiday Inn Express Dandridge?
Nearby dining options include Shoney's, Waffle House, Wendy's, Perkins Restaurant & Bakery, El Toro Dandridge, Arby's, KFC, Grillbilly Smoke, and Toro Mexican Grill.
What nearby hotels can guests consider besides Holiday Inn Express Dandridge?
Other nearby hotels include Super 8, Hampton Inn Dandridge, Jefferson Inn Dandridge, Quality Inn, and Hampton by Hilton.
Are there convenient nearby places for fuel and groceries for travelers staying at the hotel?
Yes, nearby options include Rocky Top Markets, Weigel's, Exxon, Marathon, Happy Family Market, and Pilot Travel Center, which offer gas, groceries, and convenience items.