Holiday Inn Express & Suites Crossville by IHG

4.4
579 reviews
Hotel Exterior

About

HotelWedding VenueBusiness Meeting Locations
Welcome to Holiday Inn Express & Suites® Crossville! We are delighted to have you as our guest at one of the finest hotels in Crossville. Proud recipient of the IHG® 2018 Torchbearer Award and IHG® 2017 Quality Excellence Award, our hotel is perfectly situated in the Golf Capital of Tennessee, right in the heart of the Volunteer State. Enjoy convenient access to I-40 and Highways 68, 70, 127, and 101, making it easy for you to explore all that our beautiful area has to offer. For outdoor enthusiasts, Cumberland State Park is just a short drive away, providing opportunities for fishing, hiking, and picnicking. Don’t miss the chance to visit local wineries like Stonehaus and Chestnut Hill for tastings and tours, or catch an original theatrical production at the Cumberland County Playhouse. Golf lovers will appreciate our proximity to over 11 championship golf courses, all within minutes of the hotel. For our corporate travelers, we offer a brand new business center and meeting space, along with complimentary high-speed Internet and in-room Wi-Fi to keep you connected. With local companies such as Colinx, Flowers Bakery, Stonepeak Ceramics, and Dana just a stone's throw away, it’s easy to see why guests choose Holiday Inn Express & Suites® Crossville for their lodging needs. We look forward to making your stay comfortable and enjoyable!!

Location

Holiday Inn Express & Suites Crossville by IHG
560 Peavine Road, Crossville, TN
38571, United States

Hours

Reviews

4.4
579 reviews
5 stars
371
4 stars
123
3 stars
45
2 stars
15
1 star
25

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained.

Staff Performance

The staff received consistent positive feedback for being friendly, helpful, and accommodating, although there were some reports of poor service during busy times.

Breakfast Quality

Several guests expressed disappointment with the breakfast options, citing a lack of hot food and variety compared to other locations.

Comfort Issues

Some reviews mentioned uncomfortable beds and pillows, indicating a need for upgrades in bedding.

Location

The hotel was frequently noted for its convenient location near the highway and local amenities, making it a favorable choice for travelers.
  • AA
    Andy
    4 days ago
    1.0
    Notified my reservation for 3 nights had been canceled by the hotel. I had no input in that decision, no issue was brought to my attention other than the notification. Then, instead of refunding the entire amount, they withheld the cost one night's stay because of the cancelation they implemented and are now dragging their feet providing a refund. I HAD NOTHING TO DO WITH THE CANELATION AND I WANT MY MONEY BACK!!!
  • SN
    samuel nash
    Nov 11, 2025
    1.0
    Hotel is full of Mold. I was in the hotel for approximately 20 minutes and got sick. Highly allergic. Did receive a refund of 196. I don't recommend if you have allergies to mold.
  • RH
    Ryan Hickey
    Oct 21, 2025
    5.0
    Nice clean hotel. Friendly staff
  • SS
    Sarah
    Sep 28, 2025
    2.0
    I would like to give credit where credit is due and that would be the staff. Check in was a breeze that was greeted with a smile. But all down here after that; we had a room with 2 queen beds. One bed had a large area where it felt the the mattress was missing. Both beds were lumpy and the pillows were horrific. At least get some decent beds for people to sleep.
  • FL
    Faronda L
    Sep 11, 2025
    5.0
    Gorgeous clean and very friendly

Frequently Asked Questions About Holiday Inn Express & Suites Crossville by IHG

What breakfast options are available at Holiday Inn Express & Suites Crossville?

The hotel offers free buffet breakfast to all guests.

Is the hotel accessible for guests with mobility challenges?

Yes, the hotel provides accessible parking and is mobility accessible. It also has elevators for convenience.