Business Details
About
Hotel
Located in Cookeville,TN, the Best Western Thunderbird Motel is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Best Western Thunderbird Motel
900 S JEFFERSON AVE, Cookeville, TN
38501, United States
Hours
Reviews
4.2
905 reviews
5 stars
480
4 stars
253
3 stars
97
2 stars
28
1 star
47
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Most guests reported that the rooms were clean and well-maintained, although there were a few complaints about cleanliness issues.
Staff Service
The staff received numerous positive remarks for being friendly, helpful, and accommodating.
Breakfast Quality
Many customers enjoyed the breakfast offerings, noting a good variety and quality, although some found the breakfast area small.
Value for Money
Guests generally felt that the hotel provided good value for the price, especially for a budget hotel, though some mentioned feeling it was overpriced.
Noise Issues
Several reviews highlighted noise disturbances from outside, particularly from the highway and other guests.
- TSTim SmithNov 1, 20254.0Room was clean. Not overly done but was overpriced for time of week and location
- JSJanine SullivanOct 30, 20255.0Quick stay as a half way point on our trip. Clean and comfortable.
- SSShawn SorsdahlOct 25, 20254.0Would truly say 4.5 but that isn't an option. Room was clean and well laid out. 2 sinks, NICE!. Breakfast was good. Just a clean room to sleep and wash. Nothing fancy but I don't want to pay for stuff I don't care about.
- JKJulie Krueger-HigginsOct 20, 20254.0We recently spent 4 nights at the Best Western Thunderbird. Check in was easy, and the front desk woman was pleasant. We did not eat breakfast here, but my husband did go to get coffee in the morning and said breakfast looked great and the woman helping in the breakfast area was extremely friendly. Our ADA room was clean, beds were comfortable, but pillows could use an upgrade. The only complaint I have is our ADA room showed photos of a shower with a shower bench on the website when we were booking. This was a main draw for me when booking the room… as a seat in the shower means I don’t have to travel with my own. After check in, I realized our room did not have a seat in the shower. I did not alert the front desk, or try to change rooms after check-in, and I suppose I could have done these things. But we had been on the road for 14 hours and I just let it go. There were enough hand holds in the shower for me to take a quick shower with help from my husband. At the very end of our trip, while loading out to leave, I did spy a single roach on the floor. But… also discovered our son had left a pizza takeout box with a slice still left in it on the floor by his bed. After many miles of travel through the years, and preferring to stay in rooms with an outdoor entrance, we’ve learned never to leave food in our room when traveling in warmer climates. This will invite pests into even the cleanest motels in the south.
- PKPhilip Walker (KC4RAE)Oct 17, 20254.0I pulled in not expecting what I experienced from looking at it from outside of the motel. It was actually pretty good and clean. I did my usual inspection of everything. It passed. The vending machines are not stocked and the laundry machines are very noisy. One of the ice machines were broken, so it was a walk to the other side of the building, but it isn't too bad. Staff were super friendly. They even called our room when a Door Dash delivery arrived.
Frequently Asked Questions About Best Western Thunderbird Motel
What are the operating hours of Best Western Thunderbird Motel?
The Best Western Thunderbird Motel operates 24 hours a day, 7 days a week.
Is free WiFi available at Best Western Thunderbird Motel?
Yes, free WiFi is available for all guests at the motel.
Where is Best Western Thunderbird Motel located?
The motel is located at 900 S Jefferson Ave, Cookeville, TN, 38501, USA.
Does Best Western Thunderbird Motel have a restaurant?
Yes, the motel features a restaurant on-site for guest convenience.
What is the contact phone number for Best Western Thunderbird Motel?
You can contact the motel at +1 931-526-7115.
Are there any special promotions currently offered by Best Western Thunderbird Motel?
Yes, guests can stay 2 nights and receive a $50 Best Western Gift Card as a promotion.
How can customers find Best Western Thunderbird Motel online?
The motel's website is available at http://bestwestern.com, and they also have a Facebook page at https://www.facebook.com/117750908250716.
What nearby dining options are available to guests at Best Western Thunderbird Motel?
Guests can enjoy authentic Mexican cuisine at the nearby El Tapatio Mexican restaurant.
Are there other hotels near Best Western Thunderbird Motel in Cookeville?
Yes, Quality Inn Cookeville is a nearby hotel option for guests seeking alternative accommodations.
How might visitors use nearby attractions to enhance their stay at Best Western Thunderbird Motel?
Visitors can explore local restaurants like El Tapatio Mexican for dining and consider other nearby hotels such as Quality Inn Cookeville for additional lodging options, making their stay more convenient and enjoyable.