Candlewood Suites Columbia by IHG

4.2
169 reviews
Hotel Exterior

About

HotelExtended Stay HotelWedding VenueConference CenterBusiness Meeting Locations
Welcome to the centrally located all suite hotel perfect for the business and leisure traveler. Conveniently located at the Bear Creek Exit Hwy 412 at I65 with major access to Franklin and Nashville. While in this historic town, don't miss sites like the James K. Polk House and Rippa Villa Plantations. Downtown Columbia houses charming one of a kind restaurants, retail shops, and live music venues. Kayak the Duck River and vicinity where you'll find an abundance of beautiful trails and parks with waterfalls, caves, walking, and hiking paths. Enjoy the the amenities where they really count, in your room, with full kitchens in every suite and comfortable couches, you will feel right at home. For guests that prefer to cook for themselves, a fully stocked pantry offers breakfast, lunch and dinner options to prepare in your room. Our hotel provides guests with a fitness center and a clean complimentary guest laundry room. Much larger than the average hotel room and significantly more affordable than a corporate apartment, the Candlewood Suites is the perfect home away from home for relocation, projects, temporary assignments, or training needs.

Location

Candlewood Suites Columbia by IHG
1530 Bear Creek Pike, Columbia, TN
38401, United States

Hours

Reviews

4.2
169 reviews
5 stars
119
4 stars
14
3 stars
5
2 stars
7
1 star
24

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the rooms and facilities, noting that the hotel is well-maintained and spotless.

Staff Service

The staff received numerous compliments for their friendliness, helpfulness, and exceptional customer service, with specific mentions of individual employees who went above and beyond.

Room Amenities

Guests appreciated the spacious rooms equipped with kitchen amenities, comfortable beds, and overall good facilities for extended stays.

Booking Issues

Several reviews highlighted problems with reservations, including overbooking and unresponsive management regarding billing issues.

Value for Money

While many found the hotel to be a great value, some guests felt the pricing was high compared to the service and amenities provided.
  • WS
    Walker Swindle
    Nov 17, 2025
    5.0
    I recently stayed at this hotel, and I can truly say the experience exceeded my expectations. The rooms were clean, the atmosphere was relaxing, and the overall hospitality was top-notch—but what really made my stay exceptional was the outstanding service from the front desk associate, Chastity. From the moment I walked in, Chasti greeted me with a genuine smile and a warm welcome that set the tone for the entire visit. She was patient, attentive, and incredibly helpful—whether it was answering questions, offering local recommendations, or making sure my check-in process was smooth and stress-free. Her professionalism, kindness, and upbeat personality made me feel valued as a guest. It’s rare to meet someone who so clearly loves what they do, and Chastity truly elevates the guest experience. Thanks to her, my stay was not just comfortable but memorable. I will absolutely be returning—and recommending this hotel—because of the exceptional service she provided. Highly recommend!
  • DS
    D S
    Nov 16, 2025
    5.0
    Easy access from I65 south for Franklin and Cool Springs. The room was clean and quiet, exactly what we needed after a long drive day. Fresh coffee (complementary) 24 hrs a day in the lobby and a fully stocked pantry (no alcohol in the pantry, it is TN after all). There is a small workout space, but we didn't bother. Restaurants are close by as well.
  • WB
    Warren Brown
    Nov 14, 2025
    5.0
    My check in was very quick and nice, the front desk lady is very polite and helpful. My room was very clean. I would be staying at the location again when I'm in town .
  • CP
    Candi Pearson
    Nov 14, 2025
    5.0
    Christa and her entire team are friendly and helpful. They have been kind to us during our stay and they even had treats for our fur baby. The location for Columbia TN is right off the interstate. Plenty of parking and near restaurants.
  • DZ
    Darlene Boch Zdolshek
    Nov 7, 2025
    5.0
    I'm not sure if the one I had done posted so I will redo it. We are on our way from Alabama to Cleveland Ohio and stop for the night. This is a lovely room and had everything we could want. My only comment is that we requested a handicap room and it seems we got a hearing impaired handicap room. This had a walk-in shower which was wonderful but the toilet was too short and there was no grab bar or any way to help me get off the toilet. Other than that it's a fabulous room and we would definitely stay again!

Frequently Asked Questions About Candlewood Suites Columbia by IHG

What are the check-in and check-out times at Candlewood Suites Columbia by IHG?

Check-in time is 3:00 PM and check-out time is 11:00 AM.

Does Candlewood Suites Columbia by IHG allow pets?

Yes, dogs are allowed and pets are welcome at this hotel.