Business Details
About
HotelWedding VenueBusiness Meeting Locations
Visit Our Award Winning Hotel in Cleveland, TN.Welcome to the Holiday Inn Express & Suites Cleveland Northwest Our hotel is a proud, multi-year recipient of the prestigious IHG Spirit of Hospitality Award, recognizing our commitment to excellence in hospitality and guest satisfaction Cleveland is the home of breathtaking mountain views, the Tennessee River and numerous scenic attractions. We are located off of I-75 and Paul Huff Parkway and Situated only 15 minutes from Chattanooga, TN. and an hour from Knoxville, TN. As one of America's fastest growing communities, Cleveland is the home to a variety of industries including Amazon, Whirlpool, Wacker, Berkshire Hathaway and Mars, Inc. just to name a few. Lee University and Church of God Prophecy International headquarters both also call Cleveland home. A popular spot, Cleveland is known for its proximity to the scenic Ocoee region, offering natural beauty and outdoor whitewater activities. Come visit Cleveland, TN for an enjoyable time in the heart of the South. We look forward to welcoming you to the Holiday Inn Express and Suites Cleveland Northwest.
Location
Holiday Inn Express & Suites Cleveland Northwest by IHG
4355 Holiday Inn Express Way, Cleveland, TN
37312, United States
Hours
Reviews
4.5
666 reviews
5 stars
448
4 stars
139
3 stars
43
2 stars
11
1 star
25
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Customers consistently praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained.
Staff Service
The front desk staff, particularly Leyna, received high marks for being friendly, helpful, and accommodating, enhancing the overall guest experience.
Breakfast Quality
Many guests enjoyed the breakfast offerings, describing them as plentiful and good, although some suggested improvements could be made.
Comfortable Rooms
Guests found the rooms to be spacious, comfortable, and well-equipped, contributing to a pleasant stay.
Check-in Experience
While most reviews highlighted a smooth check-in process, there were a few complaints regarding staff training and efficiency during late-night check-ins.
- LHlester harmonOct 1, 20255.0Very clean and nice room
- KBKenneth BentsenAug 29, 20255.0Very clean. Good people. Good breakfast selection.
- JBjo butleAug 13, 20255.0Our room was clean & neat and smelled really fresh. The bathroom was very big. The breakfast was awesome. We loved our visit & will stop there again. Town has our fav restaurant , Aubrey's. Was a very pleasant visit to this hotel.
- TWtheresa wilsonJul 24, 20255.0Possibly the best bed I’ve ever had in a hotel! Very comfortable and roomy with everything you need. I’ll be back!
- MMMichael McDermottJul 19, 20254.0My room has been pretty good despite being next to the elevators. Honestly I hear more road traffic than noise from the elevators or even the hallway. The bathroom would be nicer if it was a walk in shower with glass doors vs the traditional bathtub. The breakfast could definitely be improved upon but they are limited by the prep area they have to make it. But just a better food product could be a simple improvement.
Frequently Asked Questions About Holiday Inn Express & Suites Cleveland Northwest by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Cleveland Northwest by IHG?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is free breakfast available at this hotel?
Yes, free buffet breakfast is available for guests.
Does the hotel offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas.
Is parking available and is there an extra charge?
Free parking is available for guests at the hotel.
Are pets allowed at the Holiday Inn Express & Suites Cleveland Northwest?
No, pets including cats and dogs are not allowed at the hotel.
What fitness facilities does the hotel provide?
The hotel has a free fitness center equipped with elliptical machines, treadmills, and free weights.
Does the hotel offer housekeeping services daily?
Yes, housekeeping is available daily during your stay.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel provides accessibility features including accessible parking, elevators, and mobility accessible facilities.
What nearby dining options are accessible from the hotel?
Guests can easily visit nearby restaurants such as LongHorn Steakhouse, Chipotle Mexican Grill, Panda Express, McAlister's Deli, and Taco Bell for varied dining experiences.
Are there shopping centers or stores near the hotel for convenient shopping?
Yes, Cleveland Towne Center along with stores like Bed Bath & Beyond, Ross Dress for Less, Old Navy, Michaels, Ashley Furniture, and Electronic Express are located nearby for shopping needs.
What healthcare facilities are located close to the hotel?
Nearby healthcare facilities include Erlanger Physical Therapy, Vascular Institute of Chattanooga, Erlanger Express Care emergency room, Castle Dental, Tennova Walk-In Clinic North, Brooke Booher, FNP, and The Joint Chiropractic for various medical services.