Business Details
About
Hotel
At the Best Western Plus Cleveland Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Cleveland Inn & Suites will stand out among other hotels in Cleveland,TN. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Cleveland Inn & Suites will provide you with the superior customer service that you are used to at any Best Western hotel.
Location
Best Western Plus Cleveland Inn & Suites
107 Interstate Dr NW, Cleveland, TN
37312-2642, United States
Hours
Reviews
4.5
151 reviews
5 stars
114
4 stars
17
3 stars
9
2 stars2
1 star
9
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained.
Staff Service
The staff received numerous compliments for their friendliness and helpfulness, with specific mentions of individuals who went above and beyond.
Breakfast Quality
Guests enjoyed the breakfast offerings, highlighting the variety and quality of food available.
Noise Issues
Several reviews mentioned noise disturbances from other guests and thin walls, impacting the overall comfort of the stay.
Customer Service Concerns
Some customers expressed dissatisfaction with the handling of booking issues and policies, particularly regarding refunds and room changes.
- SSScarletNov 4, 20253.0Rooms were clean enough, but small. They seem to have maybe recently remodeled/renovated them. The breakfast was good, nothing special. It is located near other hotels and is easy to get to.
- KDKathy DukeNov 2, 20255.0I would totally recommend this hotel! So clean and bright, excellent staff and delicious breakfast! Ask about Senior Discount too.
- MDMarcie DollOct 21, 20251.0Unfortunately, I accidentally booked my stay incorrectly by one day and realized it as soon as I got the confirmation from booking (10 minutes later). When I immediately tried to change the reservation by one day the hotel manager refused to budge on the no refund/changes policy. And while this was admittedly my error, the lack of understanding or customer service has left a poor taste. If this is the customer service and understanding you get on the front end, I can only imagine what it is like when you actually stay here. While I am certain it will not impact the business in the slightest, I will not be staying at this hotel when I am in the area.
- BPBret PutmanSep 27, 20255.0Stated here on a motorcycle ride with friends. Our stay was absolutely amazing. John checked us in and was an absolute pleasure to deal with. We had been on the road for 3 days and most every hotel we stayed at, was horrible customer service. John was quick, efficient, and super all around. He recommended we eat at “city diner” for dinner. Was also amazing. Rooms were clean, coffee , latte, or espresso 24/7. Thank you John for taking care of us.
- HUHeads UpSep 16, 20254.0The staff was very pleasant, and the accommodations were clean. The breakfast was also quite good. However, our room, number 216, was situated in a location where the sound of the doors opening and closing could be heard throughout the night, which might be a concern for light sleepers.
Frequently Asked Questions About Best Western Plus Cleveland Inn & Suites
What is the address of Best Western Plus Magnolia Inn & Suites?
The hotel is located at 107 Interstate Dr NW, Cleveland, TN 37312-2642, United States.
Is breakfast included at Best Western Plus Magnolia Inn & Suites?
Yes, free breakfast is available for guests.
Does Best Western Plus Magnolia Inn & Suites have a fitness center?
Yes, there is an in-house fitness room available for guests to keep up their workout routines.
Is the property smoke-free?
Yes, Best Western Plus Magnolia Inn & Suites is a smoke-free property.
Is Wi-Fi available at Best Western Plus Magnolia Inn & Suites?
Yes, free internet access is provided in all guest rooms.
What are the check-in hours at Best Western Plus Magnolia Inn & Suites?
The hotel is open 24 hours, 7 days a week, so you can check in at any time.
What special offer is currently available at Best Western Plus Magnolia Inn & Suites?
Stay 2 nights and receive a $50 Best Western Gift Card.
Which nearby hotels can I consider along with Best Western Plus Magnolia Inn & Suites?
Nearby hotels include Comfort Inn & Suites, Holiday Inn Cleveland, Wingate by Wyndham Cleveland, and La Quinta Inn and Suites.
What nearby venues can I visit for events or concerts?
The Olive Branch Event Center is close by and hosts events and concerts, perfect for before or after your stay.
How can nearby transit routes like I-75 North help me reach Best Western Plus Magnolia Inn & Suites?
Being near I-75 North makes it convenient to access the hotel by car if you are traveling through Cleveland, TN or nearby areas.