Business Details
About
HotelTru by Hilton
Close to I-24, our new Tru by Hilton Clarksville puts you within minutes of a ton of shops, sights and eateries. Visit nearby Governor’s Square Mall, Beachaven Winery and Fort Campbell. Sleep well in our smaller, more efficiently designed guest rooms with a great bed, large HDTV with premium channels and a big, bright bathroom.
Build your own pancakes, scrambled eggs, oatmeal and more—enjoy our free ‘Top It’ breakfast bar with 30 sweet and savory, healthy and indulgent options. Grab a cup of fresh, hot LavAzza coffee or Stash tea, or find local treats, gourmet snacks and single-serve wine and beer at our 24/7 market.
Take a dip in our heated indoor pool or veg on the outdoor patio. Our big, buzzing lobby lets you play a game, shoot some pool, focus on work or grab a bite to eat. Try a new workout routine in our modern fitness center and get local recommendations from our staff.
Affordable travel now comes with unexpected things – like certainty.
Location
Hours
Reviews
4.3
610 reviews
5 stars
383
4 stars
111
3 stars
52
2 stars
25
1 star
39
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many reviews highlighted the friendly and helpful nature of the staff, with specific mentions of individuals who went above and beyond to assist guests.
Cleanliness Issues
Several guests reported cleanliness problems in their rooms, including dirty linens, mold, and unkempt bathrooms, which detracted from their overall experience.
Room Size and Amenities
Guests noted that the rooms were smaller than expected and lacked certain amenities like microwaves, which some found disappointing.
Breakfast Quality
The breakfast received mixed reviews; while some enjoyed the variety and quality, others found it lacking, especially in accommodating dietary restrictions.
Location and Value
The hotel is well-located with many dining options nearby, and many guests felt it offered good value for the price.
- SCSam CarterDec 21, 20251.0Would have been a five-star rating but the pool was closed and under construction. Something that would have definitely been on a schedule and known about. I made the reservation in the middle of November which is is ample time for the hotel to contact guests with reservations and let them know that the pool would not be available. As a parent with a 6-year-old kid, the only thing that I filter by when looking for hotels is the fact that they have a pool. I did make the reservation through a third-party app but have been contacted in previous instances by hotels, through the hotels app.
- KSKevin SlettenNov 23, 20255.0Very nice Hotel in a great location, friendly staff.
- JKjerry kirchmanNov 23, 20254.0We love the Tru by Hilton Hotels, and this one was as good or better than any of them. We had two small problems. Someone in the room above us in the middle of the night was very noisy, running around. It sounded as if they were jumping on the floor and walking very loudly. It was around midnight when this was happening so my wife called the front desk and ask if anything could be done. The lady who answered said she would take care of it, but the issue continued for a very long time. So needless to say we lost some sleep. The other issue was when we got our room initially we opened the door and someone was already occupying the room. There was two people in the beds. We immediately closed the door and went back to the front desk and got a different room. No real damage was done, thankfully. I'm not even sure the people woke up. But it was quite embarrassing fir my wife and I. This is the main reason I didn't rate hotel at five stars. The staff was great, and the room was great.
- ETElaine TintoriNov 21, 20255.0Very clean all over room and dining area. Good breakfast. And friendly staff from arrival to Bradley at checkout.
- CCChristopherNov 2, 20251.0(See the pictures and decide for yourself) I can't say anything about the other room's this hotel offers but as for the handicapped rooms they are god awful in the way of accommodations and decor aside for the fact of wheelchair accessibility which is only achieved because there is next to nothing in the room aside from a bed, small desk and tv, the room is so plain and bare and is the first hotel room I've seen in a long time that doesn't even have a microwave, and for the price of $180 a night and that is insane to think that it lacks even that I've been in hole in the wall hotels with more going for them than this room does regardless if all they have available are handicapped rooms i would recommend going to another hotel unless that is an accommodation you require for your stay of course.
Frequently Asked Questions About Tru by Hilton Clarksville
What are the check-in and check-out times at Tru by Hilton Clarksville?
Check-in time is 3:00 PM and check-out time is 12:00 PM at Tru by Hilton Clarksville.
Is breakfast included with a stay at Tru by Hilton Clarksville?
Yes, a free breakfast with a variety of options is available for guests at Tru by Hilton Clarksville.
Does Tru by Hilton Clarksville offer free Wi-Fi to guests?
Yes, Tru by Hilton Clarksville provides free Wi-Fi in public areas and has a public internet terminal for guests.
Are pets allowed at Tru by Hilton Clarksville?
Yes, both cats and dogs are welcome at Tru by Hilton Clarksville.
Is parking available at Tru by Hilton Clarksville, and is it complimentary?
Yes, free self-parking is available at Tru by Hilton Clarksville for guests.
Does Tru by Hilton Clarksville have facilities for guests with mobility issues?
Yes, Tru by Hilton Clarksville offers accessible parking, elevators, and is mobility accessible.
What wellness and recreational amenities does Tru by Hilton Clarksville offer?
The hotel features a heated indoor pool, a free fitness center, and a game room for guest enjoyment.
Are there nearby shopping and dining options around Tru by Hilton Clarksville?
Yes, nearby you can visit Governor’s Square Mall for shopping and restaurants like Arby's, Waffle House, Panda Express, and Logan's Roadhouse for dining.
How can guests access Tru by Hilton Clarksville via public transit or shuttle?
While the hotel does not provide airport shuttle or local shuttle services, guests can easily access nearby attractions like Fort Defiance Civil War Park and Interpretive Center and use local transit to reach the hotel.
What other hotels are located near Tru by Hilton Clarksville for alternative accommodation options?
Nearby hotels include HOME2 Suites by Hilton Clarksville/Ft.Campbell, Country Inn & Suites by Radisson, and Candlewood Suites.