Business Details
About
HotelWedding VenueConference CenterBusiness Meeting LocationsHoliday Inn
Welcome to the Holiday Inn Clarksville Northeast! Conveniently located off I-24 and across from Cracker Barrel, we are just 15 miles from Fort Campbell, 5 miles from Austin Peay State University, and minutes from Clarksville's Industrial Park. From nearby parks and historic sites to Beachaven Winery, Dunbar Cave trails, Marina dining on the Cumberland River, and great local shopping, there is plenty to explore. Nashville is just a short drive away.
Corporate travelers enjoy free Wi-Fi, a 24 hour Business Center, and quick access to Tennova Medical Center and major corporations like LG Electronic, Google, and Hankook. Need space for a last minute meeting? Reserve one of our meeting rooms and let us handle the catering.
Unwind after a busy day in our heated pool or 24 hour Fitness Center. Savor gourmet burgers, appetizers, desserts, and cocktails at our on site restaurant, Burger Theory, or relax by the outdoor fire pit.
This holiday season, enjoy ice skating at the Downtown Commons Winter Ice Rink, the Drive Thru Christmas Lights at Clarksville Speedway, Winterfest at Erin's Farm, A Christmas Carol at the Roxy Regional Theatre, the Drive Thru Nativity at Grace Church of the Nazarene, and the beautifully decorated Trees of Christmas at the Smith Trahern Mansion. We look forward to welcoming you!
Location
Holiday Inn Clarksville Northeast by IHG
215 Cracker Barrel Drive, Clarksville, TN
37042, United States
Hours
Reviews
4.2
212 reviews
5 stars
142
4 stars
26
3 stars
11
2 stars
15
1 star
18
What are people saying?
AI-generated from recent customer reviews
Cleanliness
While many guests praised the cleanliness of the rooms, several reviews highlighted issues with the bathrooms and overall cleaning standards, including hair and dirt in showers.
Staff Service
The staff received numerous compliments for being friendly and helpful, although there were some reports of poor service from specific employees.
Breakfast Quality
Guests enjoyed the breakfast offerings, noting the variety and quality, but some expressed disappointment over additional charges for breakfast.
Room Comfort
Most guests found the rooms comfortable and well-appointed, but there were complaints about specific issues like barn doors lacking privacy and noise from the highway.
Management Issues
Several reviews mentioned dissatisfaction with management's responsiveness to complaints and issues during their stay.
- KRKae’s Google Reviews4 days ago5.0What a wonderful stay. 5/5 would recommend. I was recommended to stay here by someone I know, who also enjoyed their stay here. There was a very nice lady at the front desk during check-in. I was also recognized as an IHG member. This is either a hit or a miss at other hotels. Then I got nervous. I previously worked at hotels, and once I realized my room was right behind the elevator, I was not pleased. When I was in the business, those were the rooms that were assigned very last. However, I never heard the elevator once throughout the stay. The only thing I heard was the occasional door shutting in the morning. I was so relieved to sleep throughout the night and not have the elevator be an issue. The room and bathroom was very clean. The only con that I would have would be the sink in the bathroom. It’s so close to the counter and made washing hands annoying. Not the hotel's fault, probably just a brand design. I didn’t take advantage of the restaurant, bar, or other amenities on-site, but I would the next time if I ever came back. I also had another wonderful experience when checking out with another nice, friendly lady at the front desk. Overall, this was a fantastic experience staying here, and I was so glad to get a restful night’s sleep.
- ARAlejandra Del Rio4 days ago1.0Horrible customer service. Wouldn’t connect me to my husbands room even though i had his full name! They wouldn’t even go check and ask him! Just demanded his room number very humiliating when you have a family emergency happening! Do better! He travels a lot and I can’t remember every room number! Don’t stay here the call was disgustingly unwelcoming *** update I spoke to my husband and they didn’t even let him know I called for him! They didn’t even have the courtesy to tell him anyone was calling for him! He will be speaking to the manager this afternoon! That was not appropriate front desk behavior! Bet I have his room number now and I better get connected from now on! Third update. I call the next day with his room number and they transfer me to an empty room that rang and rang. I got ahold of him on his cell and he said it didn’t ring. So he used his buddies phone to call her on speaker and she acted like I hadn’t justtttt called! Ridiculous shady behavior! Allegedly sending maintenance to check on phone now ha.
- MSMike S5 days ago5.0This location is their original and appears to be in great shape. Friendly front desk woman. They do charge $50 just in case. There is a brand spanking new Holiday Inn Express right next door to this one. Same price. I also received a coupon for a free breakfast. They have a restaurant and bar onsite. There is an indoor pool and fitness room.
- WPWesley PoosJan 4, 20261.0Avoid this place. I recently stayed here for a night on a trip with friends. It was a horrible experience from the start. There were cigarettes littering the ground by the entrance and the front desk staff didn’t care. When getting to the room, it smelled like mold. When checking the bed, we noticed a bed bug. The entire place seemed dirty and we ended up leaving.
- JPJessica Poos-OhareJan 4, 20261.0Was charged the smoking fee because they claimed they couldn’t check someone into our room after we checked out. We did not smoke in the room yet they were adamant that we did. It was me, my sister and a seven year old. She went downstairs twice to smoke during our one night stay. It didn’t matter what I said over the phone - they are adamant that we smoked in there. We did not. I do not understand how they can just charge people smoking fee like this, with no evidence of smoking. I’m beyond pissed off and as many times as I go through Clarksville, TN I will NEVER stay here again. The manager Curtis and the assistant manager Jessica are both worthless “managers” and clearly do not care to listen to their guests. What a joke! Stay away from this place cause they’ll charge you fees for NOTHING.
Frequently Asked Questions About Holiday Inn Clarksville Northeast by IHG
What are the check-in and check-out times at Holiday Inn Clarksville Northeast?
Check-in is at 3:00 PM and check-out is at 11:00 AM at Holiday Inn Clarksville Northeast.
Is breakfast available at the hotel?
Yes, breakfast is available at Holiday Inn Clarksville Northeast.
Does the hotel offer accessibility features?
Yes, the hotel provides accessible parking and is mobility accessible with an elevator available.
Are pets allowed at Holiday Inn Clarksville Northeast?
No, pets including cats and dogs are not allowed at this hotel.
Are there any fitness or recreational facilities available?
Yes, there is a free fitness center, an indoor heated pool, and a hot tub available for guests.
Does the hotel offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas at the hotel.
Is there on-site dining available?
Yes, the hotel has one restaurant, Burger Theory, offering gourmet burgers and signature dishes along with a bar.
What nearby places can I visit around Holiday Inn Clarksville Northeast?
Nearby attractions include Cracker Barrel Old Country Store for breakfast and dining, Beachaven Winery for wine tasting, and Dunbar Cave State Park for hiking trails.
Are there convenient places to refuel or shop near the hotel?
Yes, there are several gas stations such as Exxon, Mobil, BP, and Shell, as well as convenience stores including hiroad and Sudden Service nearby.
What medical facilities are accessible near Holiday Inn Clarksville Northeast?
Nearby medical centers include Tennova Medical Center, Vanderbilt Health hospital, Gateway-Vanderbilt Cancer Treatment Center, and Radiation Oncology at Vanderbilt-Ingram Cancer Center.