Business Details
About
HotelWedding VenueConference CenterBusiness Meeting Locations
Staybridge Suites at Hamilton Place Mall has an inviting staff and top-quality amenities at a great location. The airport (CHA) is two miles away, and Enterprise South and the new Volkswagen plant are three miles from our extended stay hotel.Our Chattanooga hotel puts corporate travelers where new business thrives outside the shadow of Lookout Mountain. Business guests have easy access to Volkswagen, McKee Bakery, US Xpress, Federal Express and Shaw Industries. Our business amenities include 1,188 sq. ft. of meeting space, free high-speed Internet access and a 24-hour Business Center. Chattanooga is famous for the gardens of Rock City, the caves of Ruby Falls and the beautiful views from Lookout Mountain, and our guests will find it easy to visit the many attractions in Chattanooga. For corporate housing or a relocating family, our Chattanooga hotel's amenities will exceed your expectations. You can start each day with a free breakfast, or prepare meals in your suite's fully equipped kitchen. A free laundry facility, a 24-hour Fitness Center, an indoor pool with an outdoor courtyard with barbecue grills are just a taste of the amenities you'll enjoy at your home away from home.Pet Policy: Maximum two pets per room allowed with nonrefundable fee: 35USD per pet for one to three nights; 75USD for four to seven nights; 150USD for eight or more nights. 25 pound weight limit per pet. Unattended pets must be crated.
Location
Staybridge Suites Chattanooga-Hamilton Place by IHG
7015 Shallowford Rd, Chattanooga, TN
37421, United States
Hours
Reviews
4.3
853 reviews
5 stars
518
4 stars
208
3 stars
63
2 stars
22
1 star
42
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Willie and Mr. Dee for their exceptional service.
Room Cleanliness
There were numerous complaints about cleanliness issues, including reports of cockroaches, dirty bathrooms, and unclean kitchen areas.
Amenities and Comfort
Guests appreciated the spacious rooms and amenities like full kitchens, but noted that some rooms showed signs of wear and needed renovations.
Breakfast Quality
The breakfast received mixed reviews; while some enjoyed the variety and quality, others found it lacking or subpar.
Customer Service Issues
Several reviews mentioned poor customer service experiences, particularly regarding management responsiveness and handling of complaints.
- CMcheryl MerrittNov 11, 20255.0You could tell it was an older hotel but clean and quiet.
- NWNancy WOct 28, 20254.0We have been staying at this hotel 2 to 3 times a year for 7 years. The service and especially the front desk staff has always been outstanding. The room sizes, full kitchen, hot water are all great. Seems management trys to keep up on repairs, but the rooms are showing their age. The one big problem with every room we have stayed in is the lighting. It is horrible! Especially in the vanity area. All the bulbs seem to be extremely dim. The brown walls add to the dark feeling. One can see this is a very popular hotel. Might be time to start renovations.
- KSKeith ShanksOct 4, 20255.0Surprised by the room setup. Perfect for a small family to maintain privacy
- LClucretia “Styles by Precious” ChappellOct 2, 20255.0Nice sized clean comfortable rooms beds sleep good. Very quiet. Good location many stores and food options near. Parking somewhere difficult might be a shared lot with other hotels
- CACHIEF77 AmosSep 28, 20255.0Really nice stay. Employees were very nice and helpful.
Frequently Asked Questions About Staybridge Suites Chattanooga-Hamilton Place by IHG
What are the check-in and check-out times at Staybridge Suites Chattanooga-Hamilton Place?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does the hotel offer free breakfast?
Yes, free breakfast is available for guests, including a buffet option.
Are pets allowed at the Staybridge Suites Chattanooga-Hamilton Place?
Yes, pets are welcome with a maximum of two pets per room and applicable non-refundable fees.
Is parking available for guests at the hotel?
Yes, free parking is available for guests.
What fitness facilities are available at the hotel?
The hotel offers a fitness center free of charge with elliptical machines, treadmills, and free weights.
Does the hotel provide accessibility features for guests with mobility needs?
Yes, the hotel provides accessibility features including accessible parking and elevators.
Are there any business amenities at Staybridge Suites Chattanooga-Hamilton Place?
Yes, there is a 24-hour business center and 1,188 sq. ft. of meeting space available.
What nearby dining options are available to guests?
Guests can visit Wendy's, a nearby fast-food restaurant, for casual dining.
What nearby hotels are close to Staybridge Suites Chattanooga-Hamilton Place for visitors to consider?
Nearby hotels include Red Roof Inn Chattanooga Airport and La Quinta Inn Chattanooga / Hamilton Place, offering additional accommodation options.
What local attractions are near Staybridge Suites Chattanooga-Hamilton Place that guests might want to visit?
Guests can explore popular nearby attractions such as The Lost Sea park, known for its natural beauty and activities.