Chattanooga Hotel's Staff Welcomes You to the Scenic City. The Staybridge Suites Chattanooga Downtown - Convention Center hotel is located in the charming city of Chattanooga, a cosmopolitan city featuring world-class attractions, breathtaking mountain views and a beautiful riverfront. Situated in downtown Chattanooga, TN, the hotel's neighbors include the Chattanooga Convention Center, the Tennessee Aquarium and a host of other businesses. The hotel is directly next to the convention center in the downtown business district. Business travelers appreciate the hotel's convenient location in Chattanooga, TN, as well as amenities including complimentary high-speed, wireless Internet access and an on-site boardroom. The "Scenic City" is a great tourist destination, no matter where your interests lie. Hop aboard the free electric shuttle, offering rides from the Tennessee Aquarium to the Chattanooga Choo-Choo, with stops every block in between. World-class attractions, restaurants and shopping in downtown Chattanooga, TN are all near the hotel's location. Outdoor activities in the Chattanooga, TN area are also wildly popular. Offering some of the only all-suite accommodations in downtown Chattanooga, this hotel goes above and beyond to make your stay more comfortable. Enjoy a complimentary daily breakfast buffet and free guest laundry facilities. Call, and let this hotel's friendly staff help you plan your visit today!
Location
Staybridge Suites Chattanooga Dwtn - Conv Ctnr by IHG
Numerous guests reported severe cleanliness problems, including cockroaches, mold, and unclean rooms.
Staff Performance
While some staff members were praised for their friendliness, many reviews highlighted poor service and unprofessional behavior from management.
Room Conditions
Rooms were frequently described as outdated, with broken appliances, uncomfortable beds, and unpleasant odors.
Breakfast Quality
Breakfast offerings were inconsistent, with many guests noting cold food and limited options.
Location and Amenities
The hotel is well-located near the convention center, but guests expressed dissatisfaction with additional charges for parking and lack of maintenance in common areas.
BD
B Denomme
Jan 5, 2026
5.0
Nice hotel off 75. Hotel was clean and room was comfy. We chose a room with one bedroom, living area and kitchen and a pet was able to stay with us for an extra few. If needing to stay more than one night, this hotel is perfect for the budget. The stand alone chair in the room could have used a good cleaning, but everything was great. Hotel itself was quiet and breakfast was good. Items were being stocked and cleaned. Food temp could have been a bit hotter. There were plenty of choices. Loved the additives for your eggs and oatmeal/ yogurt bar. There is construction ( a new hotel going up next door) so that may be disruptive if you require daytime sleep when they start the actual building. There are a few restaurants close, and the staff was absolutely outstanding. Would stay again.
PD
Phillip Dennis
Jan 3, 2026
1.0
I'm NEVER walking into this hotel and eating a their free breakfast again!!!
First of all... This is the 4th time I've walked into this mugshot trying to get some of that endless bacon y'all serve but you're never serving it! It's always those undercooked sausage and nasty dried herbed potatoes. I finished eating and needed to use the restroom in the lobby and just my luck. No toilet paper. This is the 2nd time this month this has happened to me. I called the hotel 9 times to ask if they could crack open the door and roll me a roll but they don't answer. People keep jiggling the handle and I keep yelling for help but no one helps me. I'm about to call the fire department. It must be sound proof in here or something. My last and only piece of hope is in front of me on the floor. God willing I don't sprain my back and sue y'all then I'm going to reach for it. Y'all pray Jesus gives me strength and recognize that I'm in a situation right here, right now, Lord. Send me a blessing.
JH
Jake Hofmann
Dec 28, 2025
5.0
This is a very nice hotel right by the convention center on the west side of downtown Chattanooga. Robert, the guy who checked me in, was the friendliest front desk clerk I have ever encountered. They have two electric vehicle charging stations in the parking lot although only one is working at present.
MM
Mark Murray
Dec 28, 2025
1.0
We stayed here because of they had 2 bedroom suites. Our 1st room had water standing on the kitchen floor from the dishwasher leaking. The furniture was old and dirty. There was a partially fill coke bottle on the windoe ledge. Questions how well the room service is fro cleaning. Our second room wasn't much better. This hotel has not been updated in years. The breakfast was always cold and not much selection. Will not stay at a Staybridge hotel again. This was a terrible experience.
TL
Todd Lathrop
Dec 22, 2025
1.0
Stayed here weekend before Christmas 2025, I have traveled 130 nights at IHG properties in 2025 for business and leisure. This is hands down the worst, only positive was the staff was nice. First room smelled straight up like cat urine, the second one had blood stains all over the bed, and third room was covered in mold. There was also a pervasive smell of weed throughout the entire hotel and trash everywhere. It was so bad, my wife was in tears and we just lost the points I booked for the free nights from the IHG loyalty program and promptly paid for a hilton hotel over the weekend. You would be better taking money and setting it on fire than to stay at this hotel.
Follow up: December 26. This should give you an idea of how terrible this property is and the number of complaints they get. They stated they responded to my email. I never sent them an email, this means that another guest had mold, urine and bodily fluid issues at this hotel.
Frequently Asked Questions About Staybridge Suites Chattanooga Dwtn - Conv Ctnr by IHG
What is the check-in and check-out time at Staybridge Suites Chattanooga Downtown - Convention Center?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does the hotel offer free Wi-Fi for guests?
Yes, the hotel provides complimentary Wi-Fi in public areas.
Are pets allowed at Staybridge Suites Chattanooga Downtown - Convention Center?
Yes, pets are welcome at this hotel.
Is breakfast included during the stay?
Yes, a complimentary daily buffet breakfast is available to guests.
What amenities are available for fitness and relaxation?
The hotel offers a fitness center with elliptical machines and treadmills, an indoor pool, and a hot tub.
Is the Staybridge Suites Chattanooga Downtown - Convention Center accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and provides accessible parking.
Does the hotel provide any services or features to ensure guest safety and cleanliness?
Yes, the hotel uses commercial grade disinfectants, offers enhanced cleaning in guest rooms and common areas, removes high-touch items, provides sanitizer, and offers contactless check-in/out.
Is there parking available for guests staying at the hotel?
Yes, accessible parking is available for guests.
What nearby attractions can guests visit around the Staybridge Suites Chattanooga Downtown - Convention Center?
Guests can explore the Chattanooga Convention Center, Tennessee Aquarium, and Finley Stadium, all located nearby and ideal for entertainment and events.
How can guests easily access the hotel from nearby attractions like the Tennessee Aquarium?
Guests can use the free electric shuttle, which offers rides from the Tennessee Aquarium to the Chattanooga Choo-Choo with multiple stops, making it convenient to reach the hotel downtown.