The staff received high praise for their friendliness and helpfulness, with many guests highlighting exceptional service from individuals like Donovan and Amelia.
Cleanliness
Most guests noted that the hotel and rooms were clean and well-maintained, although there were a few reports of issues with housekeeping.
Location
The hotel is conveniently located within walking distance to downtown attractions, restaurants, and entertainment, making it a favorable choice for visitors.
Room Comfort
While many guests enjoyed the spacious and comfortable rooms, some reported issues with noise from the air conditioning and thin walls affecting sleep quality.
Valet Parking
Valet parking is mandatory and comes with a fee, which some guests found inconvenient, although others appreciated the service.
SG
Susan Grammer
Nov 17, 2025
5.0
Stayed for the night on a road trip and would absolutely stay here again. The hotel is in a great location! In walking distance of the downtown area, but also on a quiet street. The bed was very comfortable and the room was clean.
The staff were attentive and welcoming.
V1
Verisel 1973
Nov 16, 2025
5.0
Clean room, great service. Very attentive personnel. Great breakfast.
JB
Jordan Becker
Nov 10, 2025
5.0
We had an all around great experience!
Our room was spacious and clean. It felt modern without trying too hard. Great wifi. We got coffee from the shop in the lobby each morning and we had breakfast one morning as well. All of the staff were friendly, professional and helpful.
This particular location felt really great for our first visit to Chattanooga. So many places were walkable or a very short Lyft ride away. Would definitely stay here again!
SD
Scott Duck
Nov 8, 2025
5.0
Reasonably priced. Nice sized room. Very clean. Front desk, valet, and restaurant staff were courteous and helpful.
JH
Jessica Hoffman
Nov 7, 2025
1.0
I booked my stay using travel points, but the hotel still charged my card. Multiple calls have been made and was told the only way to reach the team who can fix it is through email, but that team has not responded. They also haven’t communicated with Chase regarding the dispute. Really disappointing experience and still waiting for a resolution.
Frequently Asked Questions About Hotel Indigo Chattanooga - Downtown by IHG
Is Hotel Indigo Chattanooga - Downtown by IHG suitable for business travelers?
Yes, Hotel Indigo Chattanooga - Downtown by IHG is a great fit for both leisure and business travelers. The hotels offer well-equipped meeting spaces with high-speed internet, business services, and a creative environment for everything from team events to board meetings.
Does Hotel Indigo Chattanooga - Downtown by IHG have a loyalty program?
Yes, Hotel Indigo Chattanooga - Downtown by IHG is a part of the IHG® One Rewards loyalty program, which allows guests to earn points for stays at Hotel Indigo Chattanooga - Downtown by IHG and other IHG hotels. These points can be redeemed for free nights, travel, merchandise, and more. Membership also grants access to exclusive benefits and promotions. Guests can join the loyalty program on the hotel's website.
How can I make a reservation at Hotel Indigo Chattanooga - Downtown by IHG?
Reservations can be made directly through the IHG App, IHG website, or by contacting the hotel's reservation department. To get the best rates and promotions, it's recommended to book directly through the hotel's website or call their reservation line.
Can I cancel or modify my reservation at Hotel Indigo Chattanooga - Downtown by IHG?
The cancellation and modification policies may vary depending on the specific reservation type and rate selected. It's advisable to review the hotel's cancellation policy before booking. Generally, flexible rates allow easier modifications and cancellations, while non-refundable rates may have stricter terms. For precise details, reach out to the hotel directly.
Are there any special packages or deals available?
Hotel Indigo Chattanooga - Downtown by IHG often offers special packages and deals to celebrate various occasions, seasons, and holidays. These promotions can include discounted rates, complimentary amenities, and other added benefits. To see the latest offers, visit the hotel's official website or check out their social media channels.
What are the check-in and check-out times at Hotel Indigo Chattanooga - Downtown by IHG?
Check-in is at 3:00 PM and check-out is at 11:00 AM at Hotel Indigo Chattanooga - Downtown by IHG.
Does Hotel Indigo Chattanooga - Downtown by IHG offer free WiFi?
Yes, free WiFi is available in public areas at Hotel Indigo Chattanooga - Downtown by IHG.
Is parking available for guests at the hotel?
Yes, parking is available with valet parking services offered at Hotel Indigo Chattanooga - Downtown by IHG.
Are pets allowed at Hotel Indigo Chattanooga - Downtown by IHG?
Yes, pets are welcome at Hotel Indigo Chattanooga - Downtown by IHG.
Is there a fitness center available at the hotel?
Yes, there is a fitness center with equipment like elliptical machines, treadmills, and free weights available for free to guests.
Does the hotel provide housekeeping services?
Yes, housekeeping is available daily at Hotel Indigo Chattanooga - Downtown by IHG.
Are there any dining options or breakfast available at the hotel?
Yes, breakfast is available and the hotel has one restaurant for guests.
Is Hotel Indigo Chattanooga - Downtown by IHG accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and provides accessible parking.
What nearby places can I visit during my stay at Hotel Indigo Chattanooga - Downtown by IHG?
Nearby places include Dish T' Pass (comfort food restaurant) for dining, Downtown Family YMCA for fitness, and Ali Kay Studio (art gallery) for art lovers.
How can nearby businesses help enhance my experience while staying at Hotel Indigo Chattanooga - Downtown by IHG?
You can collaborate or visit nearby professional services such as Kreative 1s for graphic and web design or meet with financial advisors like Patton Albertson Miller Group to manage your finances during your stay.
Is there convenient transportation or shuttle service available for getting around Chattanooga from the hotel?
Yes, Hotel Indigo Chattanooga - Downtown by IHG offers a local shuttle service to help guests explore Chattanooga and easily reach nearby attractions like Chattanooga City Center and St. Paul's Episcopal Church Chattanooga.