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About
HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Holiday Inn Hotel & Suites in downtown Chattanooga! A unique, stunning and modern hotel located in the heart of Downtown Chattanooga. We are the only hotel in downtown Chattanooga with TESLA Chargers to cater to all your parking needs. Steps away from the Tennessee Aquarium and the Children’s Discovery Museum, hotel’s prime location and new high-end guest rooms make Holiday Inn Hotel & Suites one of Chattanooga’s premier hotels. Walk from the hotel to nearby riverfront restaurants or stay in the hotel to enjoy our Rodizio Brazilian Steakhouse. Tennessee River is just blocks away, along with the AT&T Field where the Chattanooga Lookouts baseball team plays. Attractions like Lookout Mountain, Rock City and the Chattanooga Zoo are just minutes away. Whether you're visiting for business or pleasure, free Wi-Fi access keeps you connected while an extensive Fitness Center lets you keep up your workout routine. Business travelers will be impressed by new guest rooms furnished with top of the line amenities. With 1,700sq ft of event space, we’re the perfect pick for weddings and corporate events. The hotel is in proximity to local businesses including Unum Group, Volkswagen and Blue Cross Blue Shield. Visiting students and physicians can stay close to Erlanger Medical Center, Parkridge Hospital, Memorial Hospital and University of Tennessee at Chattanooga. With these choice amenities and prices, it’s easy to see why guests prefer us to other hotels in Chattanooga!
Location
Holiday Inn & Suites Chattanooga Downtown by IHG
434 Chestnut Street, Chattanooga, TN
37402, United States
Hours
Reviews
4.3
1,283 reviews
5 stars
751
4 stars
319
3 stars
104
2 stars
32
1 star
77
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on staff friendliness; some praised helpfulness while others reported rudeness and lack of professionalism.
Cleanliness
Rooms were generally reported as clean, but some guests noted issues such as bugs and unclean bathrooms.
Parking Issues
Valet parking is the only option, with additional fees that surprised many guests; service was often slow.
Amenities
Indoor pool was closed during some stays, and breakfast options were criticized for being overpriced and of poor quality.
Location
The hotel is well-located near attractions and restaurants, which was frequently highlighted as a positive aspect.
- MRMark RayJan 2, 20261.0Reserved a room for our anniversary on New Years Eve. Asked ahead if the indoor pool is heated and available, they said yes. Arrived at the hotel to see a sign saying pool closed. Every time heater came on throughout the night it sounded like a car engine with a loose fan belt. Whenever the people above our room used their shower or sink or the toilet it sounded like Niagra Falls rushing thru the walls. Bathroom door would lock after we shut the door and couldn't get back in till we used a knife to Jimmy it open. Told us there was free parking but it was paid parking or paid valet parking. I complained at the front desk and they said what happened to us happens all the time. Wrong answer!!! I think Motel 6 would have been more accommodating. Overpriced with liars at the front desk. Share this post with friends please. Stay away from this hotel, shop around.
- NLNoah LamontDec 25, 20254.0Nice hotel, pool was closed and also the sun deck (?). But the areas looked good. Was out too early for the breakfast, but I hear it is good.
- AWAnthony WatkinsDec 20, 20255.0💯 WATTS ABSOLUTELY MONIQUE AND JERMIN SUPERSTAR AND THE VELVET I RESPECT SAFETY AND I WISH THEM THE BEST AND BECOMING PROPERTIES OWNER PARTNERSHIP STAY WARM AND BLESS AND JESUS CHRIST NAME AMEN
- DMDennis MettyDec 15, 20254.0Nice place but no real parking, need to use Valet parking at a cost. Also have to pay for breakfast if you want it.
- YLYvette LoweryDec 14, 20252.0This was the worst experience at a hotel I ever had for a birthday weekend getaway. When I checked in Parking was never mentioned when I made reservation at 24$ +tax a night. At check- the guy was so eager to get my credit card for incedentals he failed to tell me about breakfast, the pool, etc. No breakfast at hotel. Streak house attached to hotel had a 20$ buffet. Food was cold and no one was in the restaurant. That was a hint!!! I was Never told about voucher to reduce cost to 14.95$ if purchased at check- in only. Valet lost my ticket at check -in. I chose this Holiday Inn vs. the Express Holiday Inn for indoor pool but it was closed. When I expressed my diaspointment of my experience I was told by Bob oh well..... You can talk to manager M-F. Each Holiday Inn is owned by different companies so I thought I would get a better experience from what I had in Louisville Kentucky Airport Holiday Inn earlier in the year. Nope this was much worst. Bob looked like a maintenance man that just woke up and threw on the most wrinkled non-professional out-fit he could put on and says "I am not the one that checked you in so you shouldn't take it out on me.." Sorry Bob you are right. You represent what type of service and hotel I was getting....
Frequently Asked Questions About Holiday Inn & Suites Chattanooga Downtown by IHG
What types of parking accessibility does Holiday Inn & Suites Chattanooga Downtown offer?
The hotel offers accessible parking to accommodate guests with mobility needs.
Is breakfast available at Holiday Inn & Suites Chattanooga Downtown?
Yes, breakfast is available for guests at the hotel.
Does the hotel provide options for electric vehicle charging?
Yes, the hotel has electric charging stations available for guests.
Are pets allowed at Holiday Inn & Suites Chattanooga Downtown?
No, pets including cats and dogs are not allowed at the hotel.
What are the check-in and check-out times at the hotel?
Check-in time is at 3:00 PM, and check-out time is at 11:00 AM.
Does the hotel have facilities for business travelers?
Yes, there is a business center and two meeting rooms available for business needs.
What amenities are available for fitness enthusiasts at the hotel?
The hotel offers a free fitness center equipped with elliptical machines, treadmills, and free weights.
Is there a restaurant or bar on the hotel premises?
Yes, the hotel has one restaurant and a bar, including the Rodizio Brazilian Steakhouse.
What nearby attractions can guests visit around Holiday Inn & Suites Chattanooga Downtown?
Guests can visit the Tennessee Aquarium, Children's Discovery Museum, Lookout Mountain, Rock City, Chattanooga Zoo, and the Tennessee River which are all close to the hotel.
Are there nearby transportation or rental services to explore Chattanooga?
Yes, nearby options include ChattaScooter for scooter rentals and Chattanooga Carriage Company for unique transportation experiences.