Holiday Inn Express & Suites Chattanooga-Lookout Mtn by IHG

3.8
1021 reviews
Welcome to the Holiday Inn Express Lookout Mountain

About

HotelWedding VenueBusiness Meeting Locations
Plan your escape to the Scenic City and marvel at the breathtaking views surrounding you at every turn in one of Chattanooga's most coveted locations. Nestled at the foothills of Lookout Mountain, Holiday Inn Express and Suites Chattanooga-Lookout Mountain is just minutes from downtown Chattanooga and top-rated attractions, including Rock City, Ruby Falls, and the Incline Railway. With an ideal location near I-24, our Chattanooga hotel is just 15 miles from Chattanooga Metropolitan Airport (CHA) and has easy access for travelers looking to enjoy the excitement of the city while indulging in mountain adventures. Perfect for extended stays, groups, families, and four-legged friends, our freshly renovated accommodations allow you to stretch out in comfort with all the amenities of home. Stay connected with complimentary Wi-Fi and fuel up with our daily hot breakfast buffet. Keep up your workout routine at our 24-hour fitness center, or let the kids make a splash in the indoor pool; the choices are yours at Holiday Inn Express. In town for an event or wedding? Stay in the center of all the adventures! Our Chattanooga hotel is just one mile from The Venue Chattanooga and five miles from Grandview Wedding Venue. For business travelers, we've got you covered with fast, free Wi-Fi and an on-site business center. Whether you're visiting for business, adventure, or leisure, welcome to the neighborhood.

Location

Holiday Inn Express & Suites Chattanooga-Lookout Mtn by IHG
3710 Modern Industries Parkway, Chattanooga, TN
37419, United States

Hours

Reviews

3.8
1,021 reviews
5 stars
460
4 stars
252
3 stars
120
2 stars
68
1 star
121

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted cleanliness problems, including mold, dirty bathrooms, and unclean rooms.

Customer Service

While some staff members received praise for their friendliness and helpfulness, others were reported as rude or unprofessional.

Maintenance Problems

Guests reported various maintenance issues, such as broken TVs, malfunctioning A/C units, and inadequate housekeeping.

Breakfast Quality

The breakfast offerings were frequently described as lacking variety and quality, with some guests finding it inedible.

Location and Value

The hotel is conveniently located near attractions, but many guests felt the value did not match the price due to the overall experience.
  • ML
    Marilyn Lipstreuer
    Oct 26, 2025
    1.0
    When we checked in, we were given a room that the television didn’t work, and we were having trouble with the internet. A call to the front desk went unanswered. The person checking us in said the weather, which was rainy, was causing the problem. The general manager Monika said there was no telling when either would work again and the office and all the rooms were experiencing the same problem. Monika told us we were free to leave although we had to pay for the night. She was completely unprofessional and tried to hide the fact that the tv wasn’t working. We asked for another room to see if the television was working. It was, and we switched rooms. The bed was uncomfortable and noisy. The only good thing was the breakfast and the breakfast hostess. What was going to be a 4 day stay ended after one night. We will never stay at a hotel run by the Vishnu group that runs this hotel.
  • GS
    Gary S
    Oct 21, 2025
    5.0
    We did not have reservations, as our cabin rental was screwed up. The staff took us in and saved our vacation! Clean, comfortable, quiet. Indoor pool. Amazing staff!
  • JB
    Josh Belcher
    Oct 16, 2025
    5.0
    Great Service! Clean Room! Clean Gym!
  • AC
    Amanda Cureton
    Oct 4, 2025
    1.0
    The people at this location are very friendly and the location was great. I can't get past the Bed Bugs that were crawling on us in the bed when I woke up from taking a nap. The AGM refunded our stay & we checked out. I know this can happen but Holiday Inn Express is usually better. This location is tired & bed bugs are so gross. Avoid Room 124
  • RM
    Rebecca McCoin
    Sep 14, 2025
    5.0
    On the pricey end and a few minor imperfections in the room but overall good. The a/c had a hard time keeping up at night. We were on the fifth floor so not sure if that was a factor but the room wouldn’t get any cooler than 71 even though we only had it on 68. I sweated all night!

Frequently Asked Questions About Holiday Inn Express & Suites Chattanooga-Lookout Mtn by IHG

What are the check-in and check-out times at Holiday Inn Express & Suites Chattanooga-Lookout Mtn?

Check-in time is 3:00 PM and check-out time is 11:00 AM.

Is breakfast included during the stay at the Holiday Inn Express & Suites Chattanooga-Lookout Mtn?

Yes, a hot breakfast buffet is available for free to guests.