Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to our pet-friendly hotel in Chattanooga! With a location right off I-75 and within minutes of the I-24 exit, our location makes it easy to go wherever you want in the Tennessee-Georgia area. Head into bustling downtown Chattanooga just 10 miles from our hotel, tour the Tennessee Valley Railroad Museum, or explore Ruby Falls, an impressive waterfall tucked in the Lookout Mountain Caverns.
Enjoy indoor sporting events, cycling, walking, and kayaking at Camp Jordan Arena and the South Chickamauga Greenway just over a mile from our hotel. Tee off at Topgolf Chattanooga or take the kids to the Chattanooga Zoo.
When you’re not out and about, enjoy our indoor heated pool, 24-hour fitness center, and convenient meeting space. With a free breakfast and comfortable, clean, and modern rooms, every day can begin on the right foot. We look forward to welcoming you to our hotel off I-75 near Chattanooga, TN!
Location
Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG
1441 North Smith Street, Chattanooga, TN
37412, United States
Hours
Reviews
4.1
872 reviews
5 stars
446
4 stars
208
3 stars
97
2 stars
58
1 star
63
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and helpful staff, highlighting their positive interactions during check-in and breakfast.
Cleanliness Issues
Several reviews noted cleanliness problems, particularly in bathrooms and hallways, with reports of mold, dirt, and uncleaned rooms.
Breakfast Quality
The breakfast received mixed reviews; while some guests enjoyed the variety and quality, others were disappointed by missing items and poor preparation.
Room Condition
Guests reported a range of room conditions, from clean and comfortable to outdated and in need of repairs, including issues with air conditioning and plumbing.
Location and Amenities
The hotel is conveniently located near restaurants and shopping, but some guests mentioned parking difficulties and noise disturbances.
- KKKari Kennedy5 days ago5.0Thank-you for providing a clean welcoming stay. The breakfast was excellent & hot. The front desk lady I believe she said her name was Kayla was very sweet and helpful in guiding us around town. I recommend this hotel to anyone. No complaints what so ever.
- CSChad SJan 4, 20265.0Large and spacious. Room for at least two suitcases, more if they are small suitcases. Great for a traveling family of 5. Pool, fitness center and rooms are clean.
- DCDaniel CernickDec 26, 20255.0Great breakfast!! Clean, easygoin, sweet employees. Overall fantastic experience. Thank you!
- MAM ADec 22, 20252.0Nice blood spot on the duvet... Outdated and in need of a remodel, hallway carpet was very dirty/stained. The elevator was extremely slow and clunky. Had to jiggle bathroom light switch to get it to turn on. Front desk staff was mediocre at best. Asked me who all was staying in my room when they asked if I needed blankets for the sofa bed. No streaming services on the TV. Parking lot is right next to houses, had a free range dog barking at us while we unloaded. Wouldn't stay there again.
- EAEsther AdewumiNov 16, 20255.0I came here with my family Nov 2025. At first we were skeptical about the hotel because of the 2-star rating that we saw online, but we still decided to give it a chance. When we came through the entrance, we were pleasantly surprised by the homely environment my staff. The entire hotel is nice and clean, including our room/bathroom were clean. The breakfast was another pleasant surprise. They have a lot of healthy options that were cooked well. Overall, this hotel is a great option if you’re looking for somewhere to stay in the area!
Frequently Asked Questions About Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG
Does the hotel offer free parking?
Yes, the hotel provides complimentary on-site parking for cars and vans. Bus parking is available with advance notice. Please note that semi-truck parking is not permitted.
Can I cancel my booking at Holiday Inn Express & Suites Chattanooga (East Ridge) for a full refund?
Always check the hotel's cancellation policy before booking a rate. Room cancellation is subject to the rate booked at the time of reservation and cancellation policy varies by rate.
Is breakfast included with my stay?
Yes, our guests can enjoy a complimentary Express Start™ Breakfast each morning, featuring hot items like pancakes, eggs, bacon, cinnamon rolls, and freshly brewed coffee. Breakfast is served from 6:30 AM to 9:30 AM.
What are the check-in and check-out times?
Check-in time is from 3:00 PM, and check-out time is by 11:00 AM. The minimum check-in age is 21.
What hotel amenities are available at Holiday Inn Express & Suites Chattanooga (East Ridge)?
Our hotel features a range of onsite amenities for your convenience, including an indoor swimming pool, a Fitness Center, a sundry shop, laundry facilities, business services, free Wi-Fi, guest parking, and complimentary daily breakfast.
Does the hotel have a pool?
Yes, our hotel features an indoor pool, allowing you to relax and unwind year-round.
Is the hotel pet-friendly?
Yes, the hotel welcomes pets. Guests can bring up to two pets (dogs or cats) per room, with a maximum weight of 50 pounds each. A fee of $40 USD per pet, per night applies.
Is parking available at Holiday Inn Express & Suites Chattanooga (East Ridge)?
Yes, the hotel provides complimentary on-site parking for cars and vans, with bus parking available upon advance notice. Semi-truck parking is not permitted.
Does the hotel offer free breakfast?
Yes, guests can enjoy a complimentary Express Start™ Breakfast featuring hot items, served daily from 6:30 AM to 9:30 AM.
Are pets allowed at Holiday Inn Express & Suites Chattanooga (East Ridge)?
Yes, the hotel is pet-friendly and allows up to two pets per room (dogs or cats), each weighing up to 50 pounds. A fee of $40 USD per pet per night applies.
What are the check-in and check-out times?
Check-in time starts at 3:00 PM and check-out is by 11:00 AM. The minimum check-in age is 21.
Does the hotel have an indoor swimming pool and fitness facilities?
Yes, there is an indoor heated pool available year-round and a free 24-hour fitness center for guests.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and offers accessible parking spaces and an elevator for convenience.
How does contactless check-in or checkout work at this hotel?
The hotel offers digital guest room keys and contactless check-in and checkout procedures for guest safety and convenience.
What nearby attractions can guests visit when staying at Holiday Inn Express & Suites Chattanooga (East Ridge)?
Guests can explore Ruby Falls, Tennessee Valley Railroad Museum, and Lookout Mountain Caverns. Additionally, Camp Jordan Arena for sports and South Chickamauga Greenway for outdoor activities are just over a mile away.
Are there dining options near the hotel?
Yes, several fast food and dining options are close by, including Hardee's, McDonald's, Arby’s, Burger King, Krystal, and General’s Smokehouse Bar-B-Que, perfect for quick and varied meals.
Where can guests get car wash or auto detailing services near the hotel?
Guests can find car wash and auto detailing services nearby at Shur Shine Express Wash and ModWash, making it convenient to keep vehicles clean during their stay.