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About
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Welcome to our pet-friendly hotel in Chattanooga! With a location right off I-75 and within minutes of the I-24 exit, our location makes it easy to go wherever you want in the Tennessee-Georgia area. Head into bustling downtown Chattanooga just 10 miles from our hotel, tour the Tennessee Valley Railroad Museum, or explore Ruby Falls, an impressive waterfall tucked in the Lookout Mountain Caverns.
Enjoy indoor sporting events, cycling, walking, and kayaking at Camp Jordan Arena and the South Chickamauga Greenway just over a mile from our hotel. Tee off at Topgolf Chattanooga or take the kids to the Chattanooga Zoo.
When you’re not out and about, enjoy our indoor heated pool, 24-hour fitness center, and convenient meeting space. With a free breakfast and comfortable, clean, and modern rooms, every day can begin on the right foot. We look forward to welcoming you to our hotel off I-75 near Chattanooga, TN!
Location
Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG
1441 North Smith Street, Chattanooga, TN
37412, United States
Hours
Reviews
4.0
864 reviews
5 stars
441
4 stars
207
3 stars
96
2 stars
57
1 star
63
What are people saying?
AI-generated from recent customer reviews
Cleanliness
While many guests appreciated the cleanliness of the rooms, several reviews highlighted issues with cleanliness in bathrooms and common areas, including mold and dirt.
Staff Service
The staff received consistent praise for being friendly, helpful, and accommodating, contributing positively to guests' experiences.
Breakfast Quality
Guests generally enjoyed the breakfast offerings, noting a good variety and quality, although some expressed disappointment over specific items being unavailable.
Room Condition
Several reviews mentioned that some rooms were in need of maintenance and updating, with issues like broken fixtures and odors reported.
Location
The hotel is conveniently located near restaurants and shopping, but some guests found the parking situation challenging.
- EAEsther AdewumiNov 16, 20255.0I came here with my family Nov 2025. At first we were skeptical about the hotel because of the 2-star rating that we saw online, but we still decided to give it a chance. When we came through the entrance, we were pleasantly surprised by the homely environment my staff. The entire hotel is nice and clean, including our room/bathroom were clean. The breakfast was another pleasant surprise. They have a lot of healthy options that were cooked well. Overall, this hotel is a great option if you’re looking for somewhere to stay in the area!
- LWLloyd WingerOct 16, 20254.0For the price it was a good place to stay
- SSsteventhepreacherOct 9, 20254.0The rooms were nice and clean. The staff were very kind and helpful. The breakfast was decent for a medium stay hotel. At times the coffee bar needed attention and cleaning. However, overall, the hotel was quite clean and nice. The parking lot is small spots can become scarce. Lots of great restaurants and coffee shops in the area. “State of Confusion” and “Frothy Monkey” are top choices.
- IAIlya AlimovSep 28, 20253.0This place is in rough shape. Things are falling apart, blackout shade is destroyed, main light switch broken, mattress is worn out, etc etc. The staff was nice and breakfast was surprisingly good, so credit there for not incinerating the powered eggs with the heat of a 1000 suns.
- SRSanguine RoseSep 26, 20255.0Everything has been amazing thus far. The location is perfect for visiting both Chattanooga TN and Atlanta GA. The location is also surrounded by restaurants from dine in to fast food. The Front Desk reception folks we've spoken with have been professional and friendly. The Room was very clean, and even had the cutest little towel swan in the bathroom. They also have K cup coffee machine in thr room. So if you decided to come pick up your favorite kcup. They also have complementary shampoo, conditioner and body wash in the shower. The sink has hand soap and lotion. All of these products are Dove. We haven't stayed the night yet will update the review after we leave. Also I took a picture, had chat GBT edit it. Hope you like the appeal.
Frequently Asked Questions About Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG
Does the hotel offer free parking?
Yes, the hotel provides complimentary on-site parking for cars and vans. Bus parking is available with advance notice. Please note that semi-truck parking is not permitted.
Can I cancel my booking at Holiday Inn Express & Suites Chattanooga (East Ridge) for a full refund?
Always check the hotel's cancellation policy before booking a rate. Room cancellation is subject to the rate booked at the time of reservation and cancellation policy varies by rate.
Is breakfast included with my stay?
Yes, our guests can enjoy a complimentary Express Start™ Breakfast each morning, featuring hot items like pancakes, eggs, bacon, cinnamon rolls, and freshly brewed coffee. Breakfast is served from 6:30 AM to 9:30 AM.
What are the check-in and check-out times?
Check-in time is from 3:00 PM, and check-out time is by 11:00 AM. The minimum check-in age is 21.
What hotel amenities are available at Holiday Inn Express & Suites Chattanooga (East Ridge)?
Our hotel features a range of onsite amenities for your convenience, including an indoor swimming pool, a Fitness Center, a sundry shop, laundry facilities, business services, free Wi-Fi, guest parking, and complimentary daily breakfast.
Does the hotel have a pool?
Yes, our hotel features an indoor pool, allowing you to relax and unwind year-round.
Is the hotel pet-friendly?
Yes, the hotel welcomes pets. Guests can bring up to two pets (dogs or cats) per room, with a maximum weight of 50 pounds each. A fee of $40 USD per pet, per night applies.
Is parking available at Holiday Inn Express & Suites Chattanooga (East Ridge)?
Yes, the hotel provides complimentary on-site parking for cars and vans, with bus parking available upon advance notice. Semi-truck parking is not permitted.
Does the hotel offer free breakfast?
Yes, guests can enjoy a complimentary Express Start™ Breakfast featuring hot items, served daily from 6:30 AM to 9:30 AM.
Are pets allowed at Holiday Inn Express & Suites Chattanooga (East Ridge)?
Yes, the hotel is pet-friendly and allows up to two pets per room (dogs or cats), each weighing up to 50 pounds. A fee of $40 USD per pet per night applies.
What are the check-in and check-out times?
Check-in time starts at 3:00 PM and check-out is by 11:00 AM. The minimum check-in age is 21.
Does the hotel have an indoor swimming pool and fitness facilities?
Yes, there is an indoor heated pool available year-round and a free 24-hour fitness center for guests.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and offers accessible parking spaces and an elevator for convenience.
How does contactless check-in or checkout work at this hotel?
The hotel offers digital guest room keys and contactless check-in and checkout procedures for guest safety and convenience.
What nearby attractions can guests visit when staying at Holiday Inn Express & Suites Chattanooga (East Ridge)?
Guests can explore Ruby Falls, Tennessee Valley Railroad Museum, and Lookout Mountain Caverns. Additionally, Camp Jordan Arena for sports and South Chickamauga Greenway for outdoor activities are just over a mile away.
Are there dining options near the hotel?
Yes, several fast food and dining options are close by, including Hardee's, McDonald's, Arby’s, Burger King, Krystal, and General’s Smokehouse Bar-B-Que, perfect for quick and varied meals.
Where can guests get car wash or auto detailing services near the hotel?
Guests can find car wash and auto detailing services nearby at Shur Shine Express Wash and ModWash, making it convenient to keep vehicles clean during their stay.