Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to the Holiday Inn Express & Suites Downtown Chattanooga!Strategically positioned between the Southside and Downtown areas, the Holiday Inn Express & Suites Downtown Chattanooga is a convenient location for the Scenic City's main attractions and local businesses.Families and outdoor lovers will appreciate the numerous activities the city has to offer. Minutes from beautiful Lookout Mountain, guests will enjoy views from Rock City and the natural rock formations of Ruby Falls. Downtown attractions like the Tennessee Aquarium, Discovery Museum, and Riverfront are perfect for leisure time with the family, while the historic Southside is home to unique dining and nightlife options. Our location is also ideal for those coming to the city for business--TVA, EPB, and Blue Cross Blue Shield are a few of the local businesses nearby.The Holiday Inn Express & Suites Downtown Chattanooga is certain to please the busy executive or leisure traveler with an array of special amenities including a free hot buffet breakfast, free Wi-Fi, a business center, and a 585 sq. ft. meeting room perfect for small meetings. Guests can continue their health routine in our 24-hour fitness center and indoor pool. In the evening, relax in our cozy guest rooms and suites with comfortable bedding, a flat-screen TV, a large desk, and an ergonomic chair.Friendly service and a relaxed Southern atmosphere await at our Holiday Inn Express & Suites.
Location
Holiday Inn Express & Suites Chattanooga Downtown by IHG
440 W. Martin Luther King Blvd., Chattanooga, TN
37402, United States
Hours
Reviews
4.1
1,025 reviews
5 stars
543
4 stars
257
3 stars
101
2 stars
40
1 star
84
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, helpful, and accommodating during their stay.
Cleanliness
Several reviews highlighted the cleanliness of the hotel and rooms, although some noted issues with specific areas.
Parking Fees
A common complaint was the additional charge for parking, which many guests found unreasonable.
Room Quality
Feedback indicated that while some rooms were comfortable, others were outdated or had maintenance issues.
Breakfast Quality
Guests had mixed reviews about the breakfast, with some enjoying it while others found it lacking variety or quality.
- DCDeborah CardwellDec 29, 20255.0We bring our son to the hospital here the rates is alittle higher be nice to catch a break then we had to pay 14 to park but I guess everything going up
- MRMegan RussellDec 13, 20255.0Very friendly staff, clean hotel and within walking distance to down town
- SJSugar JazzDec 8, 20251.0Its a standard hotel. I wouldn't pay more than $120 but $15 to park on their lot is stupid. First and last time I'm staying here for that alone.
- NNNickyNov 27, 20252.0I am loyal to this hotel chain and specifically book with them every time I travel for work or vacation. Haven’t had many bad experiences, but this hotel was not a good experience. Stayed for 2 nights. Was notified by letter slid under the door that some maintenance was being conducted and no water would be available for a few hours. Came back after a day in downtown and still didn’t have water. The next morning, there was water, but it was cold. Didn’t even was my hair because it was too cold to bare. The rooms and halls are extremely dated and give the Disney haunted mansion vibe. The elevator was so old and noisy. My daughter was actually terrified that we’d get stuck. Parking cost was ridiculous and have never had to pay for parking at a holiday inn hotel. Definitely a massive turn off. The parking lot was on site! That hotel was not like a normal holiday inn. Grungy. The only good thing was that the breakfast cinnamon rolls were warm. At checkout, I was asked how my stay was. I didn’t intend on mentioning any of my experience because I know it was a 1 off. She kinda twisted my arm so I mentioned the cold water situation. She apologized and refunded 1 night for me. That was nice…until I realized the stay was paid for by my boss!! 🫠 At least he got a deal. I’m currently in a holiday inn hotel in Asheville and it’s one of the nicest hotels I’ve stayed at so far. It’ll be tough for me to stay in any other hotel because I love them so much and I won’t let a bad experience spoil all the good. I still appreciate everyone that I’ve interacted with over the years, wherever I may have been. I love holiday inn!!
- NNNenaNov 23, 20253.0Was here for a 1 night stay for a soccer tournament. The beds and room itself were comfy but the black lady at the front desk was hella rude. I spoke when I checked in she said nothing. I spoke checking out, still nothing and she just stares like you shouldn’t be there. If you don’t want to speak maybe hospitality jobs aren’t for you! Checkout was 11am but I got an extension to 12, cleaning ppl barged into my room at 8:30 and again at 9:45. Didn’t knock, didn’t say room service or anything all I heard was “oops!”. Thankfully I had the top lock on the door both times. They need to do better. Won’t choose this particular hotel again.
Frequently Asked Questions About Holiday Inn Express & Suites Chattanooga Downtown by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Chattanooga Downtown?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does the hotel offer free breakfast?
Yes, a free hot buffet breakfast is available for all guests.
Are pets allowed at Holiday Inn Express & Suites Chattanooga Downtown?
No, cats and dogs are not allowed at the hotel.
Is there a fitness center available at the hotel?
Yes, there is a free 24-hour fitness center equipped with elliptical machines, free weights, and treadmills.
Does the hotel provide accessible parking and facilities for guests with mobility needs?
Yes, accessible parking and mobility accessible facilities are available.
Is the hotel maintaining enhanced cleaning and sanitation procedures?
Yes, the hotel uses commercial-grade disinfectants, has enhanced cleaning in common areas and guest rooms, and employees are trained in cleaning and hand washing procedures.
What languages are spoken at the hotel?
The hotel staff can assist guests in English, Hindi, and Spanish.
Are there any nearby attractions guests might want to visit around the hotel?
Yes, guests can visit Lookout Mountain, Rock City, Ruby Falls, Tennessee Aquarium, Discovery Museum, and the Riverfront, all conveniently close to the hotel.
How can guests reach Holiday Inn Express & Suites Chattanooga Downtown using public transit or find the hotel easily?
The hotel is conveniently located downtown near landmarks like River View Tower and Gateway Towers, helping guests to orient themselves easily when arriving. Nearby social service offices and the Chattanooga Center for Creative Arts can also serve as helpful landmarks for navigation.
Are there any nearby dining and entertainment options close to the hotel?
Guests can explore unique dining and nightlife options in the historic Southside area, and enjoy comfort food at nearby restaurants such as Dish T' Pass, as well as attend performances at the Chattanooga Center for Creative Arts.