Business Details
About
HotelWedding VenueBusiness Meeting Locations
Welcome to the Holiday Inn Express & Suites Downtown Chattanooga!Strategically positioned between the Southside and Downtown areas, the Holiday Inn Express & Suites Downtown Chattanooga is a convenient location for the Scenic City's main attractions and local businesses.Families and outdoor lovers will appreciate the numerous activities the city has to offer. Minutes from beautiful Lookout Mountain, guests will enjoy views from Rock City and the natural rock formations of Ruby Falls. Downtown attractions like the Tennessee Aquarium, Discovery Museum, and Riverfront are perfect for leisure time with the family, while the historic Southside is home to unique dining and nightlife options. Our location is also ideal for those coming to the city for business--TVA, EPB, and Blue Cross Blue Shield are a few of the local businesses nearby.The Holiday Inn Express & Suites Downtown Chattanooga is certain to please the busy executive or leisure traveler with an array of special amenities including a free hot buffet breakfast, free Wi-Fi, a business center, and a 585 sq. ft. meeting room perfect for small meetings. Guests can continue their health routine in our 24-hour fitness center and indoor pool. In the evening, relax in our cozy guest rooms and suites with comfortable bedding, a flat-screen TV, a large desk, and an ergonomic chair.Friendly service and a relaxed Southern atmosphere await at our Holiday Inn Express & Suites.
Location
Holiday Inn Express & Suites Chattanooga Downtown by IHG
440 W. Martin Luther King Blvd., Chattanooga, TN
37402, United States
Hours
Reviews
4.1
1,020 reviews
5 stars
541
4 stars
256
3 stars
101
2 stars
39
1 star
83
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many guests praised the cleanliness of the rooms and hotel facilities, although some reported issues with dirty linens and bathrooms.
Staff Service
The staff received numerous compliments for their friendliness and helpfulness, with specific mentions of individuals who provided exceptional service.
Parking Fees
A common complaint was the additional charge for parking, which many guests found unreasonable given the hotel's location.
Breakfast Quality
The breakfast offerings were generally well-received, but some guests noted inconsistencies in quality and availability of items.
Room Issues
Several reviews mentioned maintenance issues in rooms, including noise from traffic, broken amenities, and cleanliness concerns.
- NNNena2 days ago3.0Was here for a 1 night stay for a soccer tournament. The beds and room itself were comfy but the black lady at the front desk was hella rude. I spoke when I checked in she said nothing. I spoke checking out, still nothing and she just stares like you shouldn’t be there. If you don’t want to speak maybe hospitality jobs aren’t for you! Checkout was 11am but I got an extension to 12, cleaning ppl barged into my room at 8:30 and again at 9:45. Didn’t knock, didn’t say room service or anything all I heard was “oops!”. Thankfully I had the top lock on the door both times. They need to do better. Won’t choose this particular hotel again.
- DCD ClintonNov 5, 20255.0Nice large room. Was within walking distance of downtown and Chattanooga choo choo which was nice. Downside, hotel charges for parking. If you are driving into town and paying for parking there you will pay to park twice.
- CJChristopher JohnsonOct 14, 20253.0Hotel was meh. The underside of the toilet seat was covered in urine stains, and there was no soap by the sink. There’s a miniature Dove bar, but the packaging says it isn’t soap (photo included). I didn’t have breakfast there and cannot comment on that. It was $15.39 to park at the hotel. You do so using a QR code and entering your vehicle details. Pretty easy. The location is convenient to the freeway and downtown, but there isn’t actually much to do in the surrounding area by the hotel. It’s a good place if you’re just looking for a place to stay, but I was quite underwhelmed with the quality of the establishment. One of the elevators was broken, too.
- ABAnthony BoopOct 10, 20251.0Got a kingsized bed with a sofa pullout and the room only had the bed. No sofa. Went to breakfast the next morning and kids eat free. A staff member approached us and informed us that an adult had to pay to eat for her to eat free. She made her take the 3 mini waffles off her plate and put them back into the serving tray. There is no parking included, you have to pay to use their valet service to park which is 25$ not including tip. You can find better for the same price.
- NNNancyOct 7, 20254.0Only reason it got a 4 star eating overall is I was shocked we had to pay to park at the hotel!! Why? We paid $269 for a room. But the room was clean, bed was wonderful.Breakfast was absolutely amazing and free. But you shouldn't have to pay to park in their own lot.
Frequently Asked Questions About Holiday Inn Express & Suites Chattanooga Downtown by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Chattanooga Downtown?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does the hotel offer free breakfast?
Yes, a free hot buffet breakfast is available for all guests.
Are pets allowed at Holiday Inn Express & Suites Chattanooga Downtown?
No, cats and dogs are not allowed at the hotel.
Is there a fitness center available at the hotel?
Yes, there is a free 24-hour fitness center equipped with elliptical machines, free weights, and treadmills.
Does the hotel provide accessible parking and facilities for guests with mobility needs?
Yes, accessible parking and mobility accessible facilities are available.
Is the hotel maintaining enhanced cleaning and sanitation procedures?
Yes, the hotel uses commercial-grade disinfectants, has enhanced cleaning in common areas and guest rooms, and employees are trained in cleaning and hand washing procedures.
What languages are spoken at the hotel?
The hotel staff can assist guests in English, Hindi, and Spanish.
Are there any nearby attractions guests might want to visit around the hotel?
Yes, guests can visit Lookout Mountain, Rock City, Ruby Falls, Tennessee Aquarium, Discovery Museum, and the Riverfront, all conveniently close to the hotel.
How can guests reach Holiday Inn Express & Suites Chattanooga Downtown using public transit or find the hotel easily?
The hotel is conveniently located downtown near landmarks like River View Tower and Gateway Towers, helping guests to orient themselves easily when arriving. Nearby social service offices and the Chattanooga Center for Creative Arts can also serve as helpful landmarks for navigation.
Are there any nearby dining and entertainment options close to the hotel?
Guests can explore unique dining and nightlife options in the historic Southside area, and enjoy comfort food at nearby restaurants such as Dish T' Pass, as well as attend performances at the Chattanooga Center for Creative Arts.