Business Details
About
Hotel
Discover Hilton Garden Inn Nashville Brentwood, Your CityPark Oasis
Located in the vibrant CityPark area, Hilton Garden Inn Nashville Brentwood offers a convenient 20-minute drive to downtown Nashville, known as 'Music City.' Our hotel beautifully complements the historic Mooreland Mansion with its classic decor, Southern charm, and modern amenities. Enjoy delectable American favorites at The Garden Grille & Bar, take a dip in the heated outdoor pool, and explore our flexible meeting spaces with natural light and catering options for up to 90 guests. Whether it's for business or leisure, make your stay exceptional with us.
Convenience at Your Fingertips
We're steps away from CityPark dining and offer a 24-hour Pavilion Pantry stocked with snacks, drinks, and travel essentials. Stay fit in our complimentary fitness center and prepare for work in the 24-hour Business Center. Hilton Garden Inn Nashville Brentwood is your ideal destination for a memorable stay in the heart of CityPark.
Location
Hilton Garden Inn Nashville Brentwood
217 Centerview Drive, Brentwood, TN
37027, United States
Hours
Reviews
4.5
751 reviews
5 stars
528
4 stars
151
3 stars
41
2 stars10
1 star
21
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many guests praised the cleanliness of the rooms and common areas, although some reported issues with housekeeping and maintenance.
Customer Service
The staff received high marks for friendliness and helpfulness, with several standout employees mentioned for their exceptional service.
Location
The hotel is well-located near restaurants and shopping, making it convenient for guests.
Parking Fees
Several reviews highlighted dissatisfaction with the $10 daily parking fee, which some felt was misleading.
Breakfast Charges
Guests expressed disappointment over the lack of complimentary breakfast, with some finding the $13 charge excessive.
- JKJeff Keller4 days ago4.0Very nice hotel. They charge for a very basic breakfast, that is severed in a tiny kitchen which was packed full of people. You can walk to a lot of nice restaurants!
- BCBrian Carroll5 days ago1.0I had a reservation that was fitted with a bathtub. As result of both feet being operated on I needed to have a room with a shower. I had made the reservation using points and the manager would not accommodate me. As a Diamond member and one who has spent hundreds of nights in Hilton hotels over the last 40 years just booked my last one.
- ADAudra DouglasOct 28, 20251.0The area and hotel were nice, however our experience with the hotel staff and managers was not good. Our diningroom experience in particular was one to remember. The American, English speaking host who took my breakfast order could not understand that I wanted everything EXCEPT sausage on my omelet. She asked for clarity twice, and then had an attitude (along with the cooks) for having to remake the omelet. Also, the cooks proceeded to teach the host how to say "guerro" more than once while looking at my white husband and laughing. When I spoke with Nia, the operations manager, about our experience, I was asked how it was offensive to my husband that the cooks were teaching the host how to say "guerro" meaning "white boy", and was accussed of deliberately walking out on my bill by not finalizing it before leaving the diningroom. I didn't realize the host didn't take my room number down to bill me before I left the diningroom. I was then charged for my omelet after requesting that I not be charged for it. I am very disappointed with our stay at this location and how it was handled, and would not recommend this Hilton location to anyone.
- JFJacqueline FlanaganOct 27, 20252.0I’ve stayed at this hotel in July- the check-in was terrible. However, the hotel is great. Perfect location and the bar / happy hour is decent. Unfortunately, I was booked to stay there on 10/28- but had to cancel due to illness… (admitted to hospital ) when I called to cancel, Nia informed me that there is no way to cx without being charged $300 for one night. I was so disappointed. She was curt and not very pleasant. Thankfully the customer service desk was able to send my money back via a check less a few dollars. I appreciate that so much! I’m only a Silver rewards member. However, due to the circumstances you would think they would have some compassion at the front desk- Bonvoy
- PDPatrick DonahueOct 27, 20253.0It’s a hotel with extra extra firm mattresses, a MIA bartender and a front desk that tells you the water is free and then charges you for it anyway
Frequently Asked Questions About Hilton Garden Inn Nashville Brentwood
Do you offer a shuttle?
No, we do not.
What are the parking options?
We offer $10 self-parking.
What is the closest airport?
BNA Airport is just 14 miles from the hotel.
How far is downtown?
We are 9 miles from downtown Franklin.
How close are you to Cheekwood Estate and Gardens?
We are 8 miles from Cheekwood Estate and Gardens.
How far is it to Broadway in downtown Nashville?
We are 10 miles from Broadway Downtown Nashville.
Is there a winery nearby?
Yes, the Belle Meade Winery is 9 miles from the hotel.
Is the zoo close by?
Yes, the Nashville Zoo is just 6 miles from the hotel.
Do you allow pets? What is the fee?
Yes, $75 non-refundable fee. 50 pound limit.
What are your options for breakfast on property?
Garden Grille- cook-to-order full breakfast is $13 and continental is $7.50
Do you have a restaurant at the hotel?
Yes, the Garden Grille has breakfast every morning 6-10am, and dinner and bar are available every evening 5-10pm.
Do you have a gym?
Yes, our fitness center is open 24 hours and features a Peloton, treadmill, bike, free weights, etc
What kind of laundry services do you have?
We have a self-service laundry room with a washer and dryer as well as valet laundry.
Do you have a place to grab drinks or snacks?
Yes, our onsite Market in the lobby is stocked with snacks, drinks, medical items, alcohol, and local items.
Do you have a business center?
Yes, we have a business center with printing services available.
How do you connect to the internet and is there a cost?
Wi-Fi is on us, just connect with your last name and room number.
Do the rooms have a microwave and mini fridge?
Yes, all rooms have them
Do you have a pool?
Yes, we have an outdoor pool
What are the check-in and check-out times at Hilton Garden Inn Nashville Brentwood?
Check-in is at 3:00 PM and check-out is at 12:00 PM.
Does the hotel offer free Wi-Fi to guests?
Yes, free Wi-Fi is available throughout the hotel including public areas.
Are pets allowed at Hilton Garden Inn Nashville Brentwood, and is there a fee?
Yes, pets are welcome with a non-refundable fee of $75; pets must be 50 pounds or less.
Is there a restaurant on site at the hotel?
Yes, the Garden Grille serves breakfast daily from 6-10 AM and dinner along with a bar from 5-10 PM.
Does the hotel have a fitness center available?
Yes, there is a complimentary 24-hour fitness center featuring equipment such as Peloton, treadmill, bike, and free weights.
Are there any accessible features for guests with mobility needs?
Yes, the hotel offers accessible parking, elevators, pool access, and is mobility accessible.
Is there self-parking available at the hotel and what is the cost?
Self-parking is available for $10.
What nearby attractions can guests visit before or after their stay?
Guests can visit popular spots such as Cheekwood Estate and Gardens (8 miles away), Nashville Zoo (6 miles away), and Broadway Downtown Nashville (10 miles away).
Is there a market or convenience store nearby for snacks and essentials?
Yes, the hotel has a 24-hour Pavilion Pantry in the lobby stocked with snacks, drinks, and travel essentials; also nearby is the Brentwood Farmers Market.
How can guests get to downtown Nashville or the nearest airport from the hotel?
Downtown Nashville is approximately a 20-minute (10 miles) drive; the nearest airport, BNA Airport, is 14 miles away. There is no hotel shuttle service available.