Business Details
About
HotelBest Western
Located in Brentwood,TN, the Best Western Brentwood is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
3.9
847 reviews
5 stars
396
4 stars
203
3 stars
102
2 stars
51
1 star
95
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Several reviews highlighted concerns about cleanliness, including dirty rooms, bugs, and unpleasant odors.
Breakfast Quality
Many customers found the breakfast options lacking, with complaints about food quality and availability.
Staff Performance
While some guests praised the friendliness of the staff, others reported unprofessional behavior and poor customer service.
Location and Value
The hotel is well-located and offers reasonable pricing, making it a good option for travelers.
Facility Maintenance
Guests noted issues with maintenance, including broken amenities and lack of elevators, which affected accessibility.
- MMMark MamroshDec 28, 20255.0Excellent location close to everything you want to see without the crowds! Very clean and the suites were amazing lots of space and daily housekeeping! Breakfast was amazing with hot eggs and meats also pancakes! And Without the huge cost of parking, they were amazing and I would pick this hotel again 100 times!
- KWKerri WackerDec 9, 20255.0Great location. Staff was very friendly. We only stayed one night. It was clean, the shower was hot, bed was comfy and the breakfast was good! We were there less than 12 hours but we would stay again. Very cute and great place. The hallways were fragrant and everything was welcoming.
- CBChristopher BrownDec 5, 20254.0Das Frühstück könnte besser sein.
- KNKaley NelsonNov 17, 20251.0Read the reviews. The ones expressing concern over cleanliness, odor, and the overpowering fragrance are all 100% accurate. This hotel is not worth staying. I highly recommend finding alternative lodging. Everything about this hotel gross.
- PBPaul BontempoNov 11, 20254.0They need sausage in the gravy!! They need to check the coffee to make sure they are full!! Decaf in particular!! For security reasons, they should repair the rear door so it latches!! Anyone can open it and get in!! Room was clean and neet!! Had everything we needed to stay! The staff was very friendly and we dod rnjoy our stay!! We are planning on going back whenever we are in the area!!
Frequently Asked Questions About Best Western Brentwood
Does Best Western Brentwood offer complimentary breakfast?
Yes, Best Western Brentwood provides free breakfast to all guests.
Is there a fitness center available at Best Western Brentwood?
Yes, the hotel features a fitness center for guest use.
Is Best Western Brentwood a smoke-free property?
Yes, the property enforces a strict no-smoking policy.
Does Best Western Brentwood provide free WiFi access?
Yes, free wireless internet access is available throughout the hotel.
What is the address of Best Western Brentwood?
The hotel is located at 5581 Franklin Pike Cir, Brentwood, TN 37027, US.
Is Best Western Brentwood open 24 hours?
Yes, the hotel operates 24 hours a day, every day of the week.
What is the phone number to contact Best Western Brentwood?
You can reach Best Western Brentwood at +1 615-373-8585.
Where can guests enjoy breakfast near Best Western Brentwood?
Guests can visit Waffle House, a nearby breakfast and brunch restaurant, for additional dining options.
Are there shopping options near Best Western Brentwood?
Yes, Walmart Cool Springs, TN is a nearby shopping location for guests to visit.
How can visitors use nearby places to enhance their stay at Best Western Brentwood?
Guests can enjoy breakfast at Waffle House, shop at Walmart Cool Springs, and these locations are easily accessible from the hotel, enriching the overall visit.