Holiday Inn Express & Suites Alcoa (Knoxville Airport) by IHG
4.4818 reviews
Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
As part of the greater Knoxville area, Alcoa, Tennessee, offers small town charm and warm hospitality while remaining within easy driving distance of the big city.
Located just minutes from the regional Knoxville, TN airport (TYS), our hotel is the gateway for business and leisure travelers alike. Business guests have a short drive to local companies including Arconic, Denso Manufacturing, Maryville College, Newell Rubbermaid, and the McGhee Tyson Air National Guard Base. To add to the convenience for the corporate traveler, our well-equipped Business Center which features printing and computer services, as well as our high-speed, wireless internet access throughout the hotel.
As we are located centrally between the Great Smoky Mountain National Park and Downtown Knoxville, hotel guests can easily enjoy area attractions such as market square, take a thrilling ride on the Tail of the Dragon, or hit the hiking trails with your furry companion. Be sure to visit University of Tennessee, home of Neyland Stadium for SEC football, and Thompson Boling Arena for sports and special events!
Our facilities top notch amenities include a complimentary hot express breakfast bar, airport shuttle, fitness center and heated indoor pool for all to enjoy. As the preferred wedding partner in Blount County, the Holiday Inn Express Alcoa is the smart choice for our upcoming stay in the Knoxville area.
Location
Holiday Inn Express & Suites Alcoa (Knoxville Airport) by IHG
130 Associates Boulevard, Alcoa, TN
37701, United States
Hours
Reviews
4.4
818 reviews
5 stars
511
4 stars
198
3 stars
67
2 stars11
1 star
31
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained.
Staff Service
The staff received numerous compliments for their friendliness and helpfulness, with specific mentions of individual employees who went above and beyond.
Maintenance Issues
Several reviews highlighted ongoing maintenance problems, including plumbing issues, broken appliances, and outdated facilities.
Breakfast Quality
Feedback on breakfast was mixed, with some guests enjoying the variety while others criticized the lack of options and timely replenishment.
Room Comfort
While some guests found the beds comfortable, others reported issues with mattress quality and room conditions.
- MHMichael Higgins5 days ago5.0Front desk staff was super friendly! Especially the nice lady who helped check me out early. Very clean rooms. Breakfast attendant that worked Wednesday did a fabulous job with breakfast. Absolutely delicious!
- GAGreg AmosJan 3, 20265.0After having the most unprofessional and painful experience from the nearby La Quinta Inn and Google redirecting me to a third party booking source who took advantage of us this hotel really turned our unfortunate night around. They worked hard to ensure we got a nice room and the breakfast was surprisingly good. When your tired and have traveled all day and encounter such an event, It leaves a impression on a person. Im glad we came here and the gentleman behind the desk in the evening worked hard to not only retrieve a hung reservation but ensured my family could finally unwind and rest. Thank you all for taking care of us. Any traveler with pets should stop here! We will book here anytime we travel in this region again.
- SKsteven kipusDec 31, 20255.0Good one
- GNGrant NordDec 31, 20253.0So the hotel itself was pretty nice honestly. The clerk working the night of December 30th was very nice and gave me an upgrade! My only issue was the cleanliness of the room. I attached a photo but someone had thrown a dip pouch against the wall in the room and it was left there, that was kinda gross…
- RGRich GautierDec 10, 20251.01. Cleaning service sub-par. Didn't clean sinks at all. Mud covered hallway rug stayed that way over 24 hours. 2. 2:30 AM, Howling dogs...inconsiderate guest left dogs alone. Unable to intervene, unwilling to call police with noise complaint. 3. Front desk clerks have no power to take care of issues or make things right. Unwilling to 'listen to your problems '. Apparently they're too busy to deal with you. All they can do is hand you a managers business card with barely an apology. 4. Full breakfast, except if oven broken (which it was). Toaster broken, too 5. Plumbing issues, I experienced both constant running toilet and a sink that didn't drain. 6. Inadequate towel service. 7. Internet drops clients every 5 minutes (like clockwork). Would not stay again
Frequently Asked Questions About Holiday Inn Express & Suites Alcoa (Knoxville Airport) by IHG
What types of pets are allowed at Holiday Inn Express & Suites Alcoa?
Both cats and dogs are welcome at the hotel, making it pet-friendly.
Does the hotel offer free breakfast?
Yes, the hotel provides a complimentary buffet breakfast to all guests.
Is airport shuttle service available at this hotel?
Yes, the hotel offers a free airport shuttle service to and from the regional Knoxville airport (TYS).
What are the check-in and check-out times at Holiday Inn Express & Suites Alcoa?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Are there fitness and recreational facilities available on site?
Yes, the hotel has a fitness center with equipment like elliptical machines and treadmills, as well as a heated indoor pool and a hot tub.
Is there free Wi-Fi available throughout the hotel?
Yes, free Wi-Fi is available in public areas of the hotel for all guests.
What accessibility features does the hotel offer?
The hotel is mobility accessible and provides accessible parking and elevator access for guests with disabilities.
What nearby attractions can guests visit during their stay?
Guests can explore nearby attractions such as Market Square, the University of Tennessee's Neyland Stadium and Thompson Boling Arena, and enjoy outdoor activities like hiking in the Great Smoky Mountains.
Are there convenient financial services near the hotel?
Yes, nearby financial services include TSG Financial Advisors, Ameriprise Financial Services advisors, Whitlock & Company accountants, Suntrust Bank ATM, and SmartBank for your banking and investment needs.
What fitness and sports facilities are near the hotel?
East TN ISR, a gym and sports recreation venue offering swimming instruction, is located close by for guests interested in additional fitness activities.