Welcome to Our Extended Stay Hotel in Alcoa, TN
Searching for a relaxing setting in the Appalachian Mountains with a convenient location near downtown Knoxville? Then look no further than the Candlewood Suites extended stay hotel in Alcoa - Knoxville Airport. Our hotel's amenities include a free shuttle to McGhee Tyson International Airport TYS, also known as the Knoxville Airport.
Our hotel's guests enjoy a variety of attractions, from seeing a game at UT's Neyland Stadium to a movie at the Palace Theater and Espresso Bar. For some outdoor fun, try a round of golf at the Pine Lakes Golf Course or a picnic at the Springbrook Park & Duck Pond, the largest park in Alcoa.
Our hotel's location is also convenient to the Air National Guard, Alcoa Aluminum, Denso, Coca Cola Bottling Co, Kimberly Clark, the University of Tennessee and other businesses in downtown Knoxville. Business travelers can work efficiently in the 24-hour business center or at each suite's over-sized desk with a speaker phone and free high-speed Internet access.
We go beyond other extended stay Alcoa, TN hotels to offer you great amenities, like free laundry facilities, a relaxing pool and a 24-hour Candlewood Cupboard convenience store. Each suite has a fully equipped kitchen, comfortable bedding, a 32in TV with a DVD player and a large workspace with free Internet access. A suite awaits you at one of the best pet friendly Knoxville airport hotels.
Location
Certified by Candlewood Suites Knoxville Airport-Alcoa by IHG • Mar 01, 2026
Certified by Candlewood Suites Knoxville Airport-Alcoa by IHG • Mar 01, 2026
Reviews
3.9
421 reviews
5 stars
195
4 stars
105
3 stars
52
2 stars
28
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many reviews praised the friendly and helpful staff, particularly highlighting individuals like Matt and Erica for their exceptional service.
Cleanliness Issues
Numerous guests reported significant cleanliness problems, including dirty rooms, unkempt hallways, and issues with housekeeping.
Room Quality
While some guests found rooms spacious and well-equipped, others noted maintenance issues, such as outdated decor and unpleasant odors.
Location and Amenities
The hotel is conveniently located near the airport and offers useful amenities like a shuttle service, but lacks breakfast options.
Mixed Experiences
Overall, experiences varied widely, with some guests expressing satisfaction while others reported severe dissatisfaction, particularly regarding cleanliness and maintenance.
LL
Laura
Feb 24, 2026
5.0
I want to give a shout out to Matthew, he was nothing but professional, great customer service and answered any and all my questions I had. Clean facility as well. Would recommend to anyone! Thanks Matthew
AH
Ashley Hutcherson
Feb 18, 2026
2.0
We chose this hotel for its convenient location near our job, spacious room with full kitchen, and pet-friendly policy. Those were the only positives.
Unfortunately, cleanliness and maintenance were very disappointing. The hallway carpet smelled, the elevator had dog urine that wasn’t cleaned even after we reported it, towels didn’t feel clean, and housekeeping (once a week) was not thorough. Staff were unapproachable, which made it harder to address concerns. WiFi was poor, and “free” laundry but machines were broken.
We were supposed to stay for a month but decided to transfer after just one week. Not coming back.
DC
D Circle
Feb 9, 2026
5.0
Matt was awesome and hospitable!! Hey gets 5 stars hisself!
JH
Julie Harmon
Jan 29, 2026
5.0
We are enjoying our stay at the Candlewood Suites in Knoxville. The front desk attendant Matt Cooper was very helpful and really had a knack for multi-tasking :)
JH
Jake Holt
Jan 17, 2026
5.0
Matt Cooper was overly accommodating. Greeted me with a smile and positive attitude. Exceptional customer service! Thanks Matt!
Frequently Asked Questions About Candlewood Suites Knoxville Airport-Alcoa by IHG
What types of pets are allowed at Candlewood Suites Knoxville Airport-Alcoa by IHG?
Dogs are welcome at the hotel, and pets are generally allowed.
Is parking available at the hotel, and is there a cost?
Free parking is available for guests at the hotel.
Does the hotel provide airport shuttle services?
Yes, the hotel offers a free airport shuttle service to McGhee Tyson International Airport (TYS).
What are the check-in and check-out times at the hotel?
Check-in time is at 4:00 PM, and check-out time is at 11:00 AM.
Are there fitness facilities available at Candlewood Suites Knoxville Airport-Alcoa?
Yes, the hotel has a fitness center with elliptical machines, free weights, and treadmills available for free.
Does the hotel offer free Wi-Fi access?
Yes, free Wi-Fi is available in the public areas of the hotel.
Are there any nearby restaurants where guests can dine?
Yes, nearby dining options include Ruby Tuesday, Bojangles, Sonic Drive-In, Pizza Hut, and Wendy's, all within a short distance from the hotel.
What nearby hotels are located close to Candlewood Suites Knoxville Airport-Alcoa?
Several hotels nearby include Best Western Knoxville Airport/Alcoa, Comfort Suites Airport, La Quinta Inn & Suites Knoxville Airport, Tru by Hilton Alcoa Knoxville Airport, and Courtyard By Marriott.
Is there convenient transportation nearby for guests who need rental cars or shuttle services?
Yes, Enterprise Rent-A-Car and Penske Truck Rental are nearby for rental needs, and the hotel itself offers a local shuttle service.
What recreational or entertainment options are near the hotel?
Guests can enjoy Dragon Tale US 129 TN for active life and arts and entertainment. For outdoor activities, nearby Springbrook Park & Duck Pond is a great spot, and UT's Neyland Stadium is also in the area.
Brand Certified Facts from Candlewood Suites Knoxville Airport-Alcoa by IHG
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