Candlewood Suites Knoxville Airport-Alcoa by IHG

3.9
412 reviews
Hotel Exterior

About

HotelWedding VenueConference Center
Welcome to Our Extended Stay Hotel in Alcoa, TN Searching for a relaxing setting in the Appalachian Mountains with a convenient location near downtown Knoxville? Then look no further than the Candlewood Suites extended stay hotel in Alcoa - Knoxville Airport. Our hotel's amenities include a free shuttle to McGhee Tyson International Airport TYS, also known as the Knoxville Airport. Our hotel's guests enjoy a variety of attractions, from seeing a game at UT's Neyland Stadium to a movie at the Palace Theater and Espresso Bar. For some outdoor fun, try a round of golf at the Pine Lakes Golf Course or a picnic at the Springbrook Park & Duck Pond, the largest park in Alcoa. Our hotel's location is also convenient to the Air National Guard, Alcoa Aluminum, Denso, Coca Cola Bottling Co, Kimberly Clark, the University of Tennessee and other businesses in downtown Knoxville. Business travelers can work efficiently in the 24-hour business center or at each suite's over-sized desk with a speaker phone and free high-speed Internet access. We go beyond other extended stay Alcoa, TN hotels to offer you great amenities, like free laundry facilities, a relaxing pool and a 24-hour Candlewood Cupboard convenience store. Each suite has a fully equipped kitchen, comfortable bedding, a 32in TV with a DVD player and a large workspace with free Internet access. A suite awaits you at one of the best pet friendly Knoxville airport hotels.

Location

Candlewood Suites Knoxville Airport-Alcoa by IHG
176 Cusick Road, Alcoa, TN
37701, United States

Hours

Reviews

3.9
412 reviews
5 stars
188
4 stars
104
3 stars
51
2 stars
27
1 star
42

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted significant cleanliness problems, including dirty rooms, mold, and pest infestations.

Staff Performance

While some guests praised the friendly and helpful staff, others reported poor customer service and unprofessional behavior.

Location and Amenities

The hotel is conveniently located near the airport with a shuttle service, but lacks breakfast options and has inconsistent housekeeping.

Room Quality

Guests noted that while some rooms were spacious and well-equipped, many reported issues with maintenance, odors, and overall condition.

Value for Money

Some customers felt the hotel offered good value for the price, while others were disappointed given the condition and service.
  • CW
    Chris Weeks
    Nov 1, 2025
    2.0
    This place is a dump. If you normally stay at Holiday Express this is definitely a downgrade. We’re only here a night so “it’s a bed”. Avoid this place.
  • CA
    Cathe Adams
    Oct 24, 2025
    1.0
    OH MY GOSH DONT STAY HERE
  • GS
    George Searcy
    Oct 23, 2025
    3.0
    Staying five nights and had to request toilet cleaning and room cleaning services after two nights without it???? Really?
  • JH
    Jacob Hunerkoch
    Oct 9, 2025
    5.0
    Very friendly staff and the shuttle service was so convenient to the airport and back! Really appreciated the hospitality of Liz at the front desk! Thank you so much for helping me make my partners morning with your advice and help!
  • RM
    rusty mapes
    Sep 22, 2025
    5.0
    Everything is nearby, especially the airport! Love the two hot plate burners. Nothing like being able to cook your own food, including a microwave, a toaster, all utensils, pots and pans included.

Frequently Asked Questions About Candlewood Suites Knoxville Airport-Alcoa by IHG

What types of pets are allowed at Candlewood Suites Knoxville Airport-Alcoa by IHG?

Dogs are welcome at the hotel, and pets are generally allowed.

Is parking available at the hotel, and is there a cost?

Free parking is available for guests at the hotel.