Business Details
About
HotelWedding VenueConference CenterCandlewood Suites
Welcome to Our Extended Stay Hotel in Alcoa, TN
Searching for a relaxing setting in the Appalachian Mountains with a convenient location near downtown Knoxville? Then look no further than the Candlewood Suites extended stay hotel in Alcoa - Knoxville Airport. Our hotel's amenities include a free shuttle to McGhee Tyson International Airport TYS, also known as the Knoxville Airport.
Our hotel's guests enjoy a variety of attractions, from seeing a game at UT's Neyland Stadium to a movie at the Palace Theater and Espresso Bar. For some outdoor fun, try a round of golf at the Pine Lakes Golf Course or a picnic at the Springbrook Park & Duck Pond, the largest park in Alcoa.
Our hotel's location is also convenient to the Air National Guard, Alcoa Aluminum, Denso, Coca Cola Bottling Co, Kimberly Clark, the University of Tennessee and other businesses in downtown Knoxville. Business travelers can work efficiently in the 24-hour business center or at each suite's over-sized desk with a speaker phone and free high-speed Internet access.
We go beyond other extended stay Alcoa, TN hotels to offer you great amenities, like free laundry facilities, a relaxing pool and a 24-hour Candlewood Cupboard convenience store. Each suite has a fully equipped kitchen, comfortable bedding, a 32in TV with a DVD player and a large workspace with free Internet access. A suite awaits you at one of the best pet friendly Knoxville airport hotels.
Location
Candlewood Suites Knoxville Airport-Alcoa by IHG
176 Cusick Road, Alcoa, TN
37701, United States
Hours
Reviews
3.9
416 reviews
5 stars
190
4 stars
105
3 stars
52
2 stars
27
1 star
42
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty rooms, mold, and pest infestations.
Staff Performance
While some guests praised the friendly and helpful staff, others reported poor customer service and unprofessional behavior.
Location and Amenities
The hotel is conveniently located near the airport with a shuttle service, but lacks breakfast options and has inconsistent housekeeping.
Room Condition
Many guests noted that rooms were spacious but dated, with issues such as broken fixtures and unpleasant odors.
- RSRyan SizemoreJan 3, 20265.0Perfect and very close to TYS
- WWWesley WehdeDec 27, 20255.0Matt was amazingly helpful on check in and when picking us up from the airport. So kind and patient with helping us find the right place. For those using the shuttle, when you go down the escalators turn left and keep going until you see a door that says Taxi - go through that door! Do not go through the rideshare doors. It’s much quieter over there anyway! As far as the rooms go, they have plenty of amenities and are clean, just dated.
- MPMeredith PolarDec 26, 20254.0Near I40 (15-20 minutes) and super close to TYS airport. My room had cosmetic damage from previous guests but was clean and quiet and bed was comfortable. Staff was middle of the road for attention to my needs which weren't difficult.
- CWChris WeeksNov 1, 20252.0This place is a dump. If you normally stay at Holiday Express this is definitely a downgrade. We’re only here a night so “it’s a bed”. Avoid this place.
- GSGeorge SearcyOct 23, 20253.0Staying five nights and had to request toilet cleaning and room cleaning services after two nights without it???? Really?
Frequently Asked Questions About Candlewood Suites Knoxville Airport-Alcoa by IHG
What types of pets are allowed at Candlewood Suites Knoxville Airport-Alcoa by IHG?
Dogs are welcome at the hotel, and pets are generally allowed.
Is parking available at the hotel, and is there a cost?
Free parking is available for guests at the hotel.
Does the hotel provide airport shuttle services?
Yes, the hotel offers a free airport shuttle service to McGhee Tyson International Airport (TYS).
What are the check-in and check-out times at the hotel?
Check-in time is at 4:00 PM, and check-out time is at 11:00 AM.
Are there fitness facilities available at Candlewood Suites Knoxville Airport-Alcoa?
Yes, the hotel has a fitness center with elliptical machines, free weights, and treadmills available for free.
Does the hotel offer free Wi-Fi access?
Yes, free Wi-Fi is available in the public areas of the hotel.
Are there any nearby restaurants where guests can dine?
Yes, nearby dining options include Ruby Tuesday, Bojangles, Sonic Drive-In, Pizza Hut, and Wendy's, all within a short distance from the hotel.
What nearby hotels are located close to Candlewood Suites Knoxville Airport-Alcoa?
Several hotels nearby include Best Western Knoxville Airport/Alcoa, Comfort Suites Airport, La Quinta Inn & Suites Knoxville Airport, Tru by Hilton Alcoa Knoxville Airport, and Courtyard By Marriott.
Is there convenient transportation nearby for guests who need rental cars or shuttle services?
Yes, Enterprise Rent-A-Car and Penske Truck Rental are nearby for rental needs, and the hotel itself offers a local shuttle service.
What recreational or entertainment options are near the hotel?
Guests can enjoy Dragon Tale US 129 TN for active life and arts and entertainment. For outdoor activities, nearby Springbrook Park & Duck Pond is a great spot, and UT's Neyland Stadium is also in the area.