Business Details
About
Hotel
Located in Alcoa,TN, the Best Western Knoxville Airport/Alcoa is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Best Western Knoxville Airport/Alcoa
162 CUSICK RD, Alcoa, TN
37701-3126, United States
Hours
Reviews
4.1
381 reviews
5 stars
217
4 stars
78
3 stars
30
2 stars
14
1 star
42
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted concerns about cleanliness, including dirty hallways, unclean bathrooms, and reports of bugs and unpleasant odors in rooms.
Staff Performance
While some guests praised the friendly and accommodating staff, others reported rude behavior and poor customer service, particularly from management.
Breakfast Quality
Guests generally enjoyed the breakfast offerings, noting it was better than expected, though some felt it lacked variety.
Location and Amenities
The hotel is conveniently located near the airport and offers useful amenities like a 24/7 shuttle service, but some facilities, like the pool, were reported as not functioning properly.
Value for Money
Opinions on value varied; some guests felt it was a good deal for the price, while others believed the quality did not meet their expectations for the cost.
- KPKelly PippinOct 29, 20255.0Eccellent
- RMRobert McwilliamsOct 22, 20255.0Only complaint is TV provider, very confusing. All else was good
- DWDennis WestOct 21, 20252.0Not what we expected from BW. We have stayed in many units all over the US, Canada and Alaska. One elevator in very poor for the size of this unit. It is especially difficult for someone with a lot of luggage. This unit was not as clean overall as we have and had expected. .
- RBroz banksSep 18, 20255.0I missed my flight and needed a place to crash for about 7 hours. I usually stay with Hilton properties or a Marriott equivalent, but when I checked Hilton Airport location, the price was ridiculous. I paid a little over 100 with the taxes and was pleasantly surprised when I opened the door to my room. The hotel has been upgraded recently. Full amenities in the room. Comfy bed. Strong shower pressure. Most importantly, a 24/7 airport shuttle that got me to the airport at 4:10 am. The employees were also very friendly and accommodating. I did not see anyone hanging out in the parking lot and the grounds were clean. If this ever was a problem, it clearly had been resolved.
- JSJoanna SeaboltSep 3, 20255.0One of the cleanest hotels for the price and area . No complaints
Frequently Asked Questions About Best Western Knoxville Airport/Alcoa
What is the address of Best Western Knoxville Airport/Alcoa?
The hotel is located at 162 Cusick Rd, Alcoa, TN 37701-3126, USA.
Does Best Western Knoxville Airport/Alcoa offer free Wi-Fi for guests?
Yes, free Wi-Fi is available for all guests at no additional cost.
What are the operating hours of Best Western Knoxville Airport/Alcoa?
The hotel operates 24 hours a day, 7 days a week, so guests can check in or out anytime.
What kind of internet access does Best Western Knoxville Airport/Alcoa provide?
The hotel provides free internet access, allowing guests to check emails and surf the web from their room or the business center.
Is Best Western Knoxville Airport/Alcoa currently open?
Yes, the hotel is open and ready to welcome guests.
What special offers does Best Western Knoxville Airport/Alcoa have for guests?
Guests can enjoy a special offer: Stay 2 nights and receive a $50 Best Western Gift Card.
Which hotel brands and categories does Best Western Knoxville Airport/Alcoa belong to?
It is part of the Best Western brand and categorized as a hotel.
How can I book a room at Best Western Knoxville Airport/Alcoa?
You can book a room through their website at http://bestwestern.com or via their Google booking link.
Are there other nearby hotels around Best Western Knoxville Airport/Alcoa?
Yes, nearby hotels include Comfort Suites Airport, Candlewood Suites Knoxville Airport Alcoa, Americas Best Value Inn, La Quinta Inn & Suites Knoxville Airport, Tru by Hilton Alcoa Knoxville Airport, Courtyard by Marriott Knoxville Airport Alcoa, and Courtyard By Marriott.
What dining options are available near Best Western Knoxville Airport/Alcoa?
Nearby dining options include Bojangles, Ruby Tuesday, Sonic Drive-In, Pizza Hut, Wendy's, and McDonald's, offering a variety of fast food, burgers, sandwiches, and American cuisine.
How can I find transportation services near Best Western Knoxville Airport/Alcoa?
Transportation nearby includes Frontier Airlines, Enterprise Rent-A-Car, and Chariots of Hire limo services to help you get around the Knoxville area.