Best Western Knoxville Airport/Alcoa

4.1
385 reviews

About

HotelBest Western
Located in Alcoa,TN, the Best Western Knoxville Airport/Alcoa is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Knoxville Airport/Alcoa
162 CUSICK RD, Alcoa, TN
37701-3126, United States

Hours

Reviews

4.1
385 reviews
5 stars
219
4 stars
79
3 stars
30
2 stars
15
1 star
42

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted concerns about room cleanliness, including reports of mold, bugs, and unclean common areas.

Staff Performance

While many customers praised the friendliness and helpfulness of the staff, there were also complaints about unprofessional behavior from management.

Breakfast Quality

The complimentary breakfast received mixed reviews, with some guests enjoying it while others found it lacking in variety and quality.

Location and Value

The hotel is conveniently located near the airport and offers good value for the price, but some guests felt the quality did not meet their expectations.
  • MT
    Malinda Thomas
    Dec 21, 2025
    5.0
    Always very nice and helpful. And all smiles and accommodating to anyone.
  • SD
    Sharon Delaune
    Dec 19, 2025
    5.0
    The room was nice, clean and comfortable. The price was actually better than other hotels in that area. Free breakfast wasn't anything to write home about but it was free.
  • AI
    Ahmed Ibrahim
    Dec 4, 2025
    2.0
    Good staff, location is good just hard to turn into. Near everything. Room was filthy. Trash bag and chips left over from previous guests. Breakfast was lackluster, cold, bland and the pancake maker that was decent was broke after our first night.
  • RM
    Robert Mcwilliams
    Oct 22, 2025
    5.0
    Only complaint is TV provider, very confusing. All else was good
  • DW
    Dennis West
    Oct 21, 2025
    2.0
    Not what we expected from BW. We have stayed in many units all over the US, Canada and Alaska. One elevator in very poor for the size of this unit. It is especially difficult for someone with a lot of luggage. This unit was not as clean overall as we have and had expected. .

Frequently Asked Questions About Best Western Knoxville Airport/Alcoa

What is the address of Best Western Knoxville Airport/Alcoa?

The hotel is located at 162 Cusick Rd, Alcoa, TN 37701-3126, USA.

Does Best Western Knoxville Airport/Alcoa offer free Wi-Fi for guests?

Yes, free Wi-Fi is available for all guests at no additional cost.