Brand Certified
Best Western Knoxville Airport/Alcoa
4.1(390 reviews)
Certified by Best Western Knoxville Airport/Alcoa • Mar 01, 2026
Business Details
162 CUSICK RD, Alcoa, TN
37701-3126, United States
Certified by Best Western Knoxville Airport/Alcoa • Mar 01, 2026
(865) 273-2800
Certified by Best Western Knoxville Airport/Alcoa • Mar 01, 2026
http://bestwestern.com
Certified by Best Western Knoxville Airport/Alcoa • Mar 01, 2026
About
Certified by Best Western Knoxville Airport/Alcoa • Mar 01, 2026
HotelBest Western
Located in Alcoa,TN, the Best Western Knoxville Airport/Alcoa is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Certified by Best Western Knoxville Airport/Alcoa • Mar 01, 2026
Best Western Knoxville Airport/Alcoa
162 CUSICK RD, Alcoa, TN
37701-3126, United States
Hours
Certified by Best Western Knoxville Airport/Alcoa • Mar 01, 2026
Reviews
4.1
390 reviews
5 stars
221
4 stars
80
3 stars
31
2 stars
15
1 star
43
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted significant cleanliness problems, including dirty rooms, mold, and unclean common areas.
Staff Performance
While some guests praised the friendly and accommodating staff, others reported rude behavior and poor customer service.
Breakfast Quality
The breakfast received mixed reviews; some guests enjoyed it while others found it lacking in variety and quality.
Room Condition
Several guests noted that rooms were worn down, with issues such as uncomfortable beds, musty smells, and maintenance problems.
Location and Value
The hotel is well-located near the airport and is considered a good value by some guests, though experiences varied widely.
- MBMarcia BeachumFeb 24, 20261.0Room wasnt clean. Heating unit sounded like a jet engine taking off. It was freezing. Couldn't turn on heat or we couldnt sleep. Front desk was no help. Didn't have another room. Couldn't offer discount. Nothing. Do not stay in room 309
- TMTravis MorrisFeb 19, 20265.0This hotel was the nicest in the area! The breakfast was on point, the rooms were very clean and the beds were like sleeping on clouds!
- BKBig Jim KirkumJan 16, 20264.0Nice place, and good location.
- MTMalinda ThomasDec 21, 20255.0Always very nice and helpful. And all smiles and accommodating to anyone.
- SDSharon DelauneDec 19, 20255.0The room was nice, clean and comfortable. The price was actually better than other hotels in that area. Free breakfast wasn't anything to write home about but it was free.
Frequently Asked Questions About Best Western Knoxville Airport/Alcoa
What is the address of Best Western Knoxville Airport/Alcoa?
The hotel is located at 162 Cusick Rd, Alcoa, TN 37701-3126, USA.
Does Best Western Knoxville Airport/Alcoa offer free Wi-Fi for guests?
Yes, free Wi-Fi is available for all guests at no additional cost.
What are the operating hours of Best Western Knoxville Airport/Alcoa?
The hotel operates 24 hours a day, 7 days a week, so guests can check in or out anytime.
What kind of internet access does Best Western Knoxville Airport/Alcoa provide?
The hotel provides free internet access, allowing guests to check emails and surf the web from their room or the business center.
Is Best Western Knoxville Airport/Alcoa currently open?
Yes, the hotel is open and ready to welcome guests.
What special offers does Best Western Knoxville Airport/Alcoa have for guests?
Guests can enjoy a special offer: Stay 2 nights and receive a $50 Best Western Gift Card.
Which hotel brands and categories does Best Western Knoxville Airport/Alcoa belong to?
It is part of the Best Western brand and categorized as a hotel.
How can I book a room at Best Western Knoxville Airport/Alcoa?
You can book a room through their website at http://bestwestern.com or via their Google booking link.
Are there other nearby hotels around Best Western Knoxville Airport/Alcoa?
Yes, nearby hotels include Comfort Suites Airport, Candlewood Suites Knoxville Airport Alcoa, Americas Best Value Inn, La Quinta Inn & Suites Knoxville Airport, Tru by Hilton Alcoa Knoxville Airport, Courtyard by Marriott Knoxville Airport Alcoa, and Courtyard By Marriott.
What dining options are available near Best Western Knoxville Airport/Alcoa?
Nearby dining options include Bojangles, Ruby Tuesday, Sonic Drive-In, Pizza Hut, Wendy's, and McDonald's, offering a variety of fast food, burgers, sandwiches, and American cuisine.
How can I find transportation services near Best Western Knoxville Airport/Alcoa?
Transportation nearby includes Frontier Airlines, Enterprise Rent-A-Car, and Chariots of Hire limo services to help you get around the Knoxville area.
Brand Certified Facts from Best Western Knoxville Airport/Alcoa
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Certified March 01, 2026Yext Knowledge Graph
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