Holiday Inn Express & Suites Saskatoon East - University by IHG
4.4488 reviews
Business Details
About
HotelWedding VenueBusiness Meeting Locations
The newest addition to Saskatoons east side, the Holiday Inn Express and Suites Saskatoon East - University is conveniently located just off of Circle Drive on the University of Saskatchewan campus. The Holiday Inn Express and Suites Saskatoon East - University provides easy access to many points of interest including: Royal University Hospital, Canadian Light Source, Jim Pattison Childrens Hospital, Saskatoon Field House, Griffith Stadium, Saskatoon Forestry Farm and Zoo, Circle Mall and is just minutes away from the John G Diefenbaker International Airport. The Holiday Inn Express and Suites Saskatoon East - University is excited to launch Formula Blue, a modern new design solution from Holiday Inn Express with the Smart Traveler in mind, we give you everything you need and nothing you don't. From guest rooms and suites to meeting space, a pool and fitness centre, the Holiday Inn Express and Saskatoon East - University has everything you need to get out there rested, refreshed and ready for anything.Stay Smart and get ready to be your best
Location
Holiday Inn Express & Suites Saskatoon East - University by IHG
1838 College Drive, Bldg# 2, Saskatoon, SK
S7N 2Z8, Canada
Hours
Reviews
4.4
488 reviews
5 stars
316
4 stars
115
3 stars
25
2 stars
8
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, particularly from front desk staff, with reports of unprofessional behavior and lack of empathy in handling guest issues.
Room Cleanliness
Many guests praised the cleanliness of the rooms and overall property, noting that the hotel was well-maintained and comfortable.
Breakfast Quality
While some guests enjoyed the breakfast options, others criticized the quality and variety, suggesting improvements are needed.
Safety Concerns
Several reviews mentioned safety issues, including theft from vehicles and unprofessional staff behavior, leading to a lack of trust in the hotel's security measures.
Elevator Issues
Multiple guests reported slow elevators, which caused inconvenience, especially during busy times.
- RKRania KashifOct 20, 20251.0Extremely unprofessional and unsafe – items stolen and staff behavior unacceptable. I visited this place twice, and both times were horrible experiences. First visit: I checked out early and confirmed my checkout at the front desk before leaving. Later, when I followed up with my company for the refund, I discovered that the staff had failed to process my checkout. They simply apologized, blaming it on “staff miscommunication,” but I was unable to receive my refund or any compensation. Second visit (recent): This time was even worse. After checking out at 6:15 a.m., I accidentally left my coat at the room and at 6 25 am informed them to keep it for me until I returned around 3 p.m. When I came back, the afternoon staff knew nothing about it, and my coat was missing. For two hours, they kept repeating the same phrases, denying responsibility, and sending me from one person to another on the phone — since apparently, no one in charge works on weekends. The way they handled the situation was extremely disrespectful, unprofessional, and dismissive. I was even made to feel as if I was lying about my own property. Overall, this place lacks professionalism, proper communication, and basic respect toward customers. I will never return, and I strongly advise others to think twice before booking here.
- MPMisty PenningtonOct 20, 20251.0Our party had rented 4 hotels rooms Oct 17 & 18. They were all prepaid. One of our party members was unable to make the Friday night we informed the hotel and ensured they would be there Saturday as we were in the city for a wedding. When the family arrived at 11 PM to check in on Oct 18 after the wedding festivities we came to find out the hotel had given their room away! The room we had prepaid for and informed them that they would be there Oct 18. They gave the family of 4 a room with only a Queen bed despite booking and paying months prior for a room that would fit all of them. Upon checking out no refund or make it right was offered. Incredibly disappointing service. Would not recommend.
- JHJanine HallOct 19, 20254.0I'm a professional Motorcoach Bus Driver & there is no real parking for us ...
- SPSquay PeeOct 18, 20255.0Clean property. Efficient check in. Good breakfast.
- KRKara ReimerSep 21, 20255.0We’ve stayed here several times and we will stay again. Only complaint is the elevators are incredibly slow and the stairs are only on one side of the hotel. Since the elevators serve 2 hotels, leave lots of extra time to get up and down (especially if you are on a higher floor!).
Frequently Asked Questions About Holiday Inn Express & Suites Saskatoon East - University by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Saskatoon East - University by IHG?
Check-in time is at 16:00 and check-out time is at 11:00.
Is parking available at the hotel, and is there any cost for it?
Yes, free parking is available for guests at the hotel.
Are pets allowed at Holiday Inn Express & Suites Saskatoon East - University?
Yes, both cats and dogs are welcome at the hotel.
Does the hotel provide facilities for guests with mobility needs?
Yes, the hotel is mobility accessible and has elevators available.
Is there Wi-Fi available for guests, and if so, is it free?
The hotel offers free Wi-Fi in public areas.
What fitness facilities are available at the hotel?
The hotel features a free fitness center equipped with elliptical machines, treadmills, and free weights.
Does the Holiday Inn Express & Suites Saskatoon East - University offer any services for business travelers?
Yes, there is a business center and four meeting rooms available for guest use.
What nearby places can guests visit around the hotel?
Guests can visit Griffiths Stadium, Saskatoon Field House, and the Museum Of Antiquities, all located near the hotel.
Are there convenient nearby dining or coffee options around the hotel?
Yes, Starbucks and Tim Hortons are nearby coffee shops, and Subway is a nearby restaurant for quick meals.
Is public transportation or shuttle service available to help guests access the hotel and nearby points of interest?
The hotel offers a local shuttle service to assist guests in getting around the area easily.