Business Details
About
HotelHilton
Daily Mandatory Charge includes: Destination Marketing Fee. Located in the heart of downtown Saskatoon, the Hilton Garden Inn is across the street from the Midtown Plaza Shopping Centre and TCU Place, Saskatoon's Arts and Convention Centre. Just ten minutes from John G Diefenbaker Airport the hotel is central to downtown businesses, dining and shopping.
Guest rooms feature crisp white linens, complimentary Wi-Fi, mini fridge and microwave in each room, HD TV, coffee maker, iron and ironing board. Spacious work desk.
Enjoy great onsite dining options with the Garden Grille offering the Ultimate breakfast buffet and lunch service. Grab a favorite beverage or quick meal at the The Lobby 'We proudly serve Starbucks' located in the main lobby , Steps Lounge offers full dining, and beverage service including hand-crafted cocktails, local spirits and brews, and a large selectin of bourbon. 24 hour lobby pantry with confectionary, sundries and fresh and frozen foods.
A variety of meeting spaces are available accommodating up to 500 persons. Complimentary Wi-Fi in all public areas.
Unwind with the 24 hour fitness center, pool, and outdoor deck. Coin laundry onsite, and valet parking available.
Location
Hours
Reviews
4.1
1,257 reviews
5 stars
538
4 stars
441
3 stars
155
2 stars
56
1 star
67
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service experiences, including unhelpful staff, long wait times for room service, and rude interactions.
Cleanliness Concerns
Multiple reviews highlighted issues with cleanliness, including dirty rooms, garbage in hallways, and unsanitary conditions in common areas.
Amenities and Facilities
Guests expressed disappointment with the state of amenities, such as broken gym equipment, poor quality breakfast, and issues with the pool area.
Parking Problems
Many customers were frustrated with the parking situation, citing high fees and safety concerns regarding vehicle security.
Renovation Disruptions
Several reviews mentioned ongoing renovations that caused noise disturbances and inconveniences during their stay.
- TTTenille Theaker1 day ago3.0We stayed for a youth volleyball tournament and there where no restaurants open after 11 am that kids could eat in. The breakfast only restaurant charged $20.00 for a continental style breakfast other hotel give complimentary. At one point 2 of 3 elevators were unusable and some of the kids actually got stuck in one! The whirlpool was out of order. The food in the lounge was ok at best, my steak sandwich was quite good but my husband's nachos didn't even have real cheese on it just watery cheese sauce and the furniture quite run down.
- MCMarcus CampbellDec 14, 20251.0Reservation made in the lounge for Friday night prior to the J Reid concert and TCU. Called Thursday and spoke to Tony after 15min on hold and he insured that we had a reservation in the lounge. Arrived and lounge was full. Staff behind bar looked like deer in headlights when I asked for our table. Told me they had nothing on record. Gentleman took me down a long hallway with equipment in it…to a dark room with no one in it. Asked me where I wanted to sit and I said not in here! I pointed out a tall top in the lounge with no chairs. He said he would get us chairs…which never happened as we stood at the table and waited. A table did open up, which I cleared and we finally sat down after 25min of screwing around. Asked the waitress as she flew by…for a drink, again we were told, Ill he back. Finally after 40 min of chaos, we left and headed to the concert and decided we could skip eating. 2-80 year women should not have to experience this, nor should anyone at any age. How can you not be prepared for a increased customer base when there is a concert across the street? This is a management issue! Shame on you for putting your staff thru this. The ladies sitting next to us also left after waiting over an hour. The Hilton brand should be ashamed as I will never return and Im sure others feel the same
- MMMark MelnychukDec 14, 20252.0This hotel really needs electrical outlets for block heaters outside. This is Saskatchewan. I stayed during cold snap and I'm surprised my car started.
- AVAmarnath VenkateshwarnNov 15, 20255.0I recently visited for a Montana's BBQ & Bar conference, and the entire experience was superb. The venue was excellent, and the catering served throughout the event was absolutely delicious. Special thanks to the Housekeeping Manager for incredible, above-and-beyond hospitality. He was highly helpful with our requests and personally followed up to ensure everything was perfect. I strongly recommend this hotel for all our company's future corporate conferences
- DBDJ BOct 27, 20254.04/5 stars only because the room service took very long, and most of the electronic gym equipment was not working, however, rooms were very clean, and staff was great. I was there with a few others that booked rooms and all of us were happy with our rooms. Open-air parking lot is attached to the hotel but must be paid for.
Frequently Asked Questions About Hilton Garden Inn Saskatoon Downtown
What types of pets are allowed at Hilton Garden Inn Saskatoon Downtown?
Both dogs and cats are welcome at Hilton Garden Inn Saskatoon Downtown, making it a pet-friendly hotel.
Does Hilton Garden Inn Saskatoon Downtown offer free Wi-Fi to guests?
Yes, complimentary Wi-Fi is available to all guests in both public areas and guest rooms.
What are the check-in and check-out times at Hilton Garden Inn Saskatoon Downtown?
Check-in time begins at 3:00 PM and check-out time is by 12:00 PM.
Are there any dining options available on-site at the Hilton Garden Inn Saskatoon Downtown?
Yes, the hotel offers three restaurants including the Garden Grille & Bar and Steps Lounge, serving breakfast, lunch, cocktails, and local beverages.
What accessibility features does Hilton Garden Inn Saskatoon Downtown provide?
The hotel offers accessible parking and elevators to accommodate guests with mobility needs.
Is parking available for guests at Hilton Garden Inn Saskatoon Downtown?
Yes, self-parking is available for guests at the hotel.
What facilities are available for guests interested in fitness and recreation at the hotel?
Guests have access to a free 24-hour fitness center, an indoor pool, and an outdoor deck for relaxation and exercise.
Are there laundry services available at Hilton Garden Inn Saskatoon Downtown?
Yes, there is self-service laundry available on-site for guest convenience.
What nearby government and public service offices are close to Hilton Garden Inn Saskatoon Downtown?
Nearby you can find important offices such as Passport Canada, Canada National Parole Board, and the Government of Canada Building.
What shopping options are within walking distance of Hilton Garden Inn Saskatoon Downtown?
Guests can visit nearby stores like Iron Oak for women's clothing and Faristo Mode for apparel shopping.
Are there convenient banking services near Hilton Garden Inn Saskatoon Downtown?
Yes, guests have access to financial services at nearby institutions including Affinity Credit Union and BMO Bank of Montreal.