Business Details
About
HotelBest Western
Located in Yankton,SD, the Best Western Kelly Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
4.0
788 reviews
5 stars
354
4 stars
250
3 stars
88
2 stars
33
1 star
63
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Numerous reviews highlighted issues with cleanliness, including dirty rooms, stained carpets, and unkempt common areas.
Staff Performance
While some guests praised the friendliness of the staff, many others reported poor service and unprofessional behavior.
Amenities
The pool area received mixed feedback, with some guests enjoying it while others noted it was dirty or in disrepair.
Value for Money
Many customers felt the hotel was overpriced given the condition of the rooms and facilities.
Breakfast Quality
Breakfast was often described as mediocre, with issues related to replenishment and quality of food.
- DADerek AndersonDec 28, 20252.0About as run down as you can get before it becomes condemnable. Nothing works, everything is broken, or so far beyond worn out. There’s literally no value in staying here, other than I guess you can sleep. The pool was broken, but I’ve heard it never works. Took 5 tv remotes to get one that works. And then everything is dirty and dingy, you feel like you need to sanitize wipe the hallways. The microwaved eggs and sausages for breakfast were better than the pizza restaurant attached. This place had seen much better days. If you can find somewhere else to stay - do it.
- MMMj MatthewsOct 11, 20254.0Staff was nice. Restaurant on site food is good. Service not so much
- CHCaley HawkinsSep 21, 20252.0Why offer pool side rooms if your are not going to allow food and drink in the pool area? Had my daughter's bday party there. Had two pool side rooms. The girls had to eat and drink in the rooms.
- TATracy AnderesSep 15, 20251.0This had to be the worst Best Western I have ever stayed in. The rooms were outdated, dirty, stains on the carpet, there was poop all over the outside of the toilet, not sure the bathroom floor had ever been mopped. Thin walls you could EVERYTHING. The 4am wake up because the room next to us alarm was so loud was the icing on the cake. The breakfast was mediocre at best, and the hallways were disgusting. Not sure they know what a vacuum is. I would NOT recommend staying here. Also most of the gym equipment was broken so you couldn’t workout.
- JBJohn BurkeSep 14, 20252.0I have traveled for business for over 30 years. Needless to say I have had some bad rooms. Once, in Manhattan, I had to pay by the hour. This wasn't the worst room ever but it was the worst Best Western I've ever deen in. The room was filthy! I was concerned about leaving with bed dugs or fleas. I will never stay there again. Breakfast was horrendous.
Frequently Asked Questions About Best Western Kelly Inn
What types of accommodations does Best Western Kelly Inn offer?
Best Western Kelly Inn is a hotel that provides a peaceful and comforting home away from home for travelers, prioritizing cleanliness and value.
Does Best Western Kelly Inn have free Wi-Fi for guests?
Yes, Best Western Kelly Inn offers free internet access, allowing guests to check emails and surf the web from their rooms or the business center.
Is the Best Western Kelly Inn a smoke-free property?
Yes, the Best Western Kelly Inn is a smoke-free property.
Are there fitness facilities available at the Best Western Kelly Inn?
Yes, the hotel has a fitness center available for guests.
What are the operating hours of the Best Western Kelly Inn?
The Best Western Kelly Inn is open 24 hours a day, seven days a week.
Does Best Western Kelly Inn have an on-site restaurant or dining options?
Yes, the hotel has a restaurant available for guests.
Is there a special promotion currently available at Best Western Kelly Inn?
Yes, guests who stay for 2 nights can receive a $50 Best Western Gift Card.
What nearby dining options are available around Best Western Kelly Inn?
Minervas Grill & Bar, a bar and steakhouse restaurant, is located near Best Western Kelly Inn and offers a great option for dining before or after your stay.
Are there any entertainment venues close to Best Western Kelly Inn?
Yes, the Yankton Event Center, a concert venue, is nearby and provides opportunities for guests to enjoy local events during their visit.
How can nearby places help guests during their stay at Best Western Kelly Inn?
Guests can easily access dining at Minervas Grill & Bar or attend events at the Yankton Event Center, making their stay more enjoyable and convenient.