Business Details
About
Hotel
Located in Yankton,SD, the Best Western Kelly Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
4.0
785 reviews
5 stars
353
4 stars
249
3 stars
88
2 stars
32
1 star
63
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted concerns about the cleanliness of rooms and common areas, with reports of dirty bathrooms, stained carpets, and unclean pool facilities.
Staff Performance
While some guests praised the friendliness and helpfulness of the staff, others reported rude behavior and poor communication, particularly at check-in.
Pool and Amenities
The pool area received mixed feedback; while some enjoyed it, many noted issues such as poor maintenance, unpleasant odors, and broken equipment.
Breakfast Quality
Breakfast was frequently mentioned, with some guests appreciating the variety, while others criticized the quality and availability of food.
Overall Experience
Guests had varied experiences, with some enjoying their stay and others expressing disappointment, particularly regarding the value for money given the condition of the hotel.
- MMMj MatthewsOct 11, 20254.0Staff was nice. Restaurant on site food is good. Service not so much
- CHCaley HawkinsSep 21, 20252.0Why offer pool side rooms if your are not going to allow food and drink in the pool area? Had my daughter's bday party there. Had two pool side rooms. The girls had to eat and drink in the rooms.
- TATracy AnderesSep 15, 20251.0This had to be the worst Best Western I have ever stayed in. The rooms were outdated, dirty, stains on the carpet, there was poop all over the outside of the toilet, not sure the bathroom floor had ever been mopped. Thin walls you could EVERYTHING. The 4am wake up because the room next to us alarm was so loud was the icing on the cake. The breakfast was mediocre at best, and the hallways were disgusting. Not sure they know what a vacuum is. I would NOT recommend staying here. Also most of the gym equipment was broken so you couldn’t workout.
- JBJohn BurkeSep 14, 20252.0I have traveled for business for over 30 years. Needless to say I have had some bad rooms. Once, in Manhattan, I had to pay by the hour. This wasn't the worst room ever but it was the worst Best Western I've ever deen in. The room was filthy! I was concerned about leaving with bed dugs or fleas. I will never stay there again. Breakfast was horrendous.
- ECEric CAug 15, 20251.0We booked a room here for 3 nights and upon entering the room the smell of pool chlorine was so bad it burnt my eyes. Talked to the front desk lady to see if they had any rooms not attached to the pool area. They did not have any other rooms available. We ended up canceling our 3 night stay and moved to another hotel across town.
Frequently Asked Questions About Best Western Kelly Inn
What types of accommodations does Best Western Kelly Inn offer?
Best Western Kelly Inn is a hotel that provides a peaceful and comforting home away from home for travelers, prioritizing cleanliness and value.
Does Best Western Kelly Inn have free Wi-Fi for guests?
Yes, Best Western Kelly Inn offers free internet access, allowing guests to check emails and surf the web from their rooms or the business center.
Is the Best Western Kelly Inn a smoke-free property?
Yes, the Best Western Kelly Inn is a smoke-free property.
Are there fitness facilities available at the Best Western Kelly Inn?
Yes, the hotel has a fitness center available for guests.
What are the operating hours of the Best Western Kelly Inn?
The Best Western Kelly Inn is open 24 hours a day, seven days a week.
Does Best Western Kelly Inn have an on-site restaurant or dining options?
Yes, the hotel has a restaurant available for guests.
Is there a special promotion currently available at Best Western Kelly Inn?
Yes, guests who stay for 2 nights can receive a $50 Best Western Gift Card.
What nearby dining options are available around Best Western Kelly Inn?
Minervas Grill & Bar, a bar and steakhouse restaurant, is located near Best Western Kelly Inn and offers a great option for dining before or after your stay.
Are there any entertainment venues close to Best Western Kelly Inn?
Yes, the Yankton Event Center, a concert venue, is nearby and provides opportunities for guests to enjoy local events during their visit.
How can nearby places help guests during their stay at Best Western Kelly Inn?
Guests can easily access dining at Minervas Grill & Bar or attend events at the Yankton Event Center, making their stay more enjoyable and convenient.