Holiday Inn Express & Suites Winner by IHG

4.3
311 reviews
Hotel Exterior

About

HotelWedding VenueBusiness Meeting Locations
Award-winning Winner Hotel Welcomes YouLocated on the scenic drive to the Black Hills and Mount Rushmore, the award-winning Holiday Inn Express® Hotel & Suites Winner is surrounded by tranquil rolling hills, abundant wildlife and the mighty Missouri River.If you're looking for hotels in Winner, SD close to outdoor attractions, look no further. Affectionately known as the "Pheasant Hunting Capital of the World," Winner is a sportsman's paradise. Hunters have access to wooded creeks, rolling hills, rivers and stocked dams that are home to antelope, deer, pheasant and prairie dogs. You can fish for world-class Walleye and Bass in the Missouri River near our hotel.Winner business travelers love the quality amenities we feature, including our copy, fax and print services that increase your productivity. Plan a meeting in our spacious event facility, which can accommodate up to 200 guests. Our hotel's location in Winner, SD is just minutes from Winner Regional Healthcare Center, as well as local businesses and hunting ranches.Whether business or pleasure brings you to Winner, our hotel has the features you need most. Keep in touch with family and colleagues with the complimentary high-speed Internet access. Begin your mornings with the free Express Start breakfast bar, featuring a rotating menu of hot and cold favorites. At the end of the day, relax in the heated, indoor pool and whirlpool. We hope to see you at our Winner hotel soon!

Location

Holiday Inn Express & Suites Winner by IHG
1360 East Highway 44, Winner, SD
57580, United States

Hours

Reviews

4.3
311 reviews
5 stars
179
4 stars
81
3 stars
23
2 stars
13
1 star
15

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and helpful staff, noting their willingness to assist and provide good service.

Cleanliness

While some guests reported clean rooms, others mentioned issues with cleanliness, including dirty bathrooms and unkempt areas.

Room Quality

Feedback on room quality was mixed; some found rooms comfortable and well-equipped, while others reported issues like musty smells, outdated furnishings, and maintenance problems.

Breakfast Experience

The breakfast offerings received positive remarks for variety and quality, although some guests noted inconsistencies.

Customer Service Issues

Several reviews highlighted significant problems with customer service, including booking errors, unresponsive staff, and poor communication.
  • CS
    Cassidy Soukup
    Sep 7, 2025
    1.0
    I had the worst hotel experience here. I had a hotel block in place for almost a year and the day of the event people did not have their rooms even though they had confirmation #’s or they told people the block was full which was not true and up-charged our friends and family. I called out there many of times and let the phone ring for a minute and nobody would ever answer. A funny story that wasn’t exactly funny at the time was I told my husband we’re in room 314 well he went there and the key didn’t work so he tried 315 because he thought he misheard me and the key worked so he walked in and notice how messy it was in the room and after a minute of being in there, a man woke up in the bed. Turns out my husband was in the wrong room but WHY THE HECK did his key work for that room!?! However, the room we stayed in was clean and comfy which was nice however I still had a terrible experience the few times talking to the staff and dealing with all of the headaches over the year of trying to book rooms for our event. Hopefully things take a turn in the right direction, otherwise I would not recommend doing business here.
  • JA
    Janet Armijo
    Aug 9, 2025
    4.0
    We've stayed here a few times now and each time the employees have been great, rooms are clean and comfy. The only downside is it's near a stock yard so the smell and flies are terrible.
  • KC
    Kasha Casto
    Aug 8, 2025
    3.0
    Beds are comfortable. Breakfast was good. Rooms were fine
  • BG
    Brandi Grage
    Jul 30, 2025
    1.0
    Had a room booked for the night. Paid in full. Confirmation number in emails. Got a call at 8PM that they decided to give the room away and we would not have a place to stay for the night. Terrible customer service and they would not give any reason as to why they gave a fully paid room away to someone else. Do not recommend
  • SN
    Sandy Novak
    Jul 19, 2025
    3.0
    I was very disappointed in this hotel. I know it is under new management, but they have a long way to go to get up to par. The best thing they have going for them is the staff, at least the ones we met. The front desk clerk was very friendly and helpful, even warning us about potential bad weather. When we got to our room, we saw nut shells on the floor. We couldn't get our TV to work, so we asked a housekeeper for help. She told us she was the new head of housekeeping, and apologized for the shells on the floor. She had only been on the job two weeks and seemed exhausted and overwhelmed, but was helpful and friendly. She called in a maintenance guy to help with the TV, and he was also very friendly and they got the TV to work. We never did get any local stations to monitor the incoming weather. The air conditioner in our room did not work well. It was over 100 degrees outside when we arrived, and although we set the A/C on 65, the room had to be 74 or more at its coolest. It kicked out semi-cool air once in a while, but mostly it was just the fan blowing. The beds were too soft for my liking. I did like their pillows. The breakfast was decent. I loved the coffee machine. I'm glad they have some good people working there who can hopefully improve the hotel.

Frequently Asked Questions About Holiday Inn Express & Suites Winner by IHG

What are the check-in and check-out times at Holiday Inn Express & Suites Winner?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Does the hotel provide free breakfast for guests?

Yes, the hotel offers a free Express Start breakfast bar with a rotating menu of hot and cold favorites.