Business Details
About
HotelSureStay
At the Best Western Watertown Inn and Suites in Watertown, SD, you’re sure to find great value and modern convenience. SureStay® Plus Hotels by Best Western are redefining affordable value through upgraded standards, consistent quality, and great service.
Location
Best Western Watertown Inn and Suites
3901 9TH AVE SE, Watertown, SD
57201-9104, United States
Hours
Reviews
4.1
399 reviews
5 stars
207
4 stars
112
3 stars
36
2 stars
15
1 star
29
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many reviews highlighted the friendliness and helpfulness of the staff, with specific mentions of individuals who provided exceptional service.
Cleanliness
Guests consistently noted that the hotel and rooms were clean and well-maintained.
Amenities
The indoor water park and pool area received positive feedback, especially from families with children.
Customer Service Issues
Several reviews pointed out poor customer service experiences, particularly regarding responsiveness and handling of complaints.
Breakfast Quality
The breakfast offerings were generally described as decent, with some guests appreciating the variety, while others found it lacking.
- DSDuane ShjerveDec 18, 20255.0Great place to stay!
- JCJen ComesDec 3, 20254.0Great hotel with Waterpark
- CGCarl GrahamNov 21, 20254.0The people at the front desk were not very friendly. They never spoke to us when we came in or out, while we were there for an entire week. The hotel is an older hotel, but maintained pretty well. We had a one bedroom suite, and it was very comfortable. It had a TV in the living area, and bedroom. It was easy to connect my Chrome Cast and use with the TV's too. Wi-Fi was very good as well. The bed was comfortable for me, but not for my wife. She thought it was too firm. The sink was in the bedroom area, which some might not like. But we thought it was fine because one could take a shower while the other used the sink and mirror. The breakfast was ok, with standard self serve fare, nothing special.
- JSJen SmithNov 13, 20254.0Everything was great except the kiddie pool heater was broken and we weren't notified. Room key took 3-4 times to work. Breakfast was good, staff was nice, everything was clean.
- BRBobbi RadcliffOct 18, 20251.0Waiting for room hours after checking in online. Its 3:40 pm. Im watching them give others room and taking reservations while I stand and wait with 2 little kids.
Frequently Asked Questions About Best Western Watertown Inn and Suites
Does Best Western Watertown Inn and Suites offer free breakfast?
Yes, free breakfast is available at Best Western Watertown Inn and Suites.
Is there a fitness center available at Best Western Watertown Inn and Suites?
Yes, a fitness center is available for guests at Best Western Watertown Inn and Suites.
Is the Best Western Watertown Inn and Suites a smoke-free property?
Yes, it is a smoke-free property.
Does Best Western Watertown Inn and Suites provide WiFi for guests?
Yes, WiFi is available for guests at the hotel.
What are the operating hours of Best Western Watertown Inn and Suites?
The hotel is open 24 hours a day, every day of the week.
Where is Best Western Watertown Inn and Suites located?
It is located at 3901 9TH AVE SE, Watertown, SD 57201-9104, United States.
Are there other hotels near Best Western Watertown Inn and Suites?
Yes, nearby hotels include Holiday Inn Express & Suites, SureStay Plus Hotel by Best Western Watertown, and Comfort Inn.
What nearby transportation options are available for visitors to Best Western Watertown Inn and Suites?
The Greyhound Bus station is nearby, providing convenient transportation options for guests.
Are there any nearby dining options for guests at Best Western Watertown Inn and Suites?
Yes, guests can enjoy meals at nearby places like Grainery Cafe, The Grainery, and The Loft Pub.
What automotive services are available near Best Western Watertown Inn and Suites?
Nearby automotive services include Kenworth, Watertown Truck & Trailer, and W. W. Tire Service for repairs and parts.