Holiday Inn Express & Suites Sioux Falls Southwest by IHG

4.2
731 reviews
Hotel Exterior

About

HotelWedding VenueBusiness Meeting Locations
Welcome to Our Newly Renovated Sioux Falls Southwest Hotel! We’re thrilled to welcome you to our newly renovated Holiday Inn Express & Suites in Sioux Falls! Located just off I-29 and I-229, we’re minutes from the Empire Mall, perfect for a day of shopping and dining. For business travelers, enjoy our modern business center, fast high-speed Internet, and 900 sq. ft. of flexible meeting space. Our upgraded fitness center and convenient location near businesses like Avera Heart Hospital and Good Samaritan make us your ideal choice for productivity and comfort. Families will love our hotel too! We’re close to popular attractions like the Sertoma Butterfly House, Wild Water West, and Yankton Trails. Kids will have a blast in our pool area, featuring a children’s splash pool. Relax in one of our newly renovated rooms with modern amenities, including plush bedding, mini-fridges, and flat-screen TVs. Start your day with a hot breakfast featuring eggs, sausage, and pancakes! Book your stay today and experience the best of Sioux Falls at our newly renovated hotel!

Location

Holiday Inn Express & Suites Sioux Falls Southwest by IHG
3821 West Avera Drive, Sioux Falls, SD
57108, United States

Hours

Reviews

4.2
731 reviews
5 stars
431
4 stars
156
3 stars
57
2 stars
35
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff professionalism; some praised helpfulness while others reported rudeness and unprofessional behavior.

Cleanliness

Overall, guests found the hotel clean and well-maintained, though some reported issues with specific rooms.

Amenities

The pool area and breakfast options received positive feedback, particularly for families, but some guests noted issues with pool maintenance.

Room Quality

Rooms were generally spacious and comfortable, but some guests experienced issues with noise and maintenance.

Location

Conveniently located near restaurants and attractions, making it a favorable choice for travelers.
  • NA
    Nikki Anderson
    Nov 2, 2025
    5.0
    Awesome staff
  • SS
    Sandra Sakry
    Oct 18, 2025
    2.0
    On 10/18 my grandson had a birthday party in the lobby at 5pm the parents had a room for the night and the lady at the front desk who was working shut off all the lights and stated that everyone was being too noisy. There was one other separate group as well and no one was being disruptive or too rowdy. We were not informed that any other guest had complained before this. Typical children being children and the very rude lady at the front desk stated that we had been there for 2 hours however we had been there for maybe a little over an hour and didn’t realize there was a time limit being as they had a room for the night. She continued being rude without reasoning. Makes me think twice about staying at this location again. Maybe have a talk with this lady about being a Karen.
  • JM
    Jake M.
    Oct 8, 2025
    5.0
    Great hotel! For years we have enjoyed the consistently comfortable beds, spacious rooms, friendly staff, and amenities of staying at Holiday Inn hotels. This hotel was no exception. And I guess they appreciate our business too, because the manager upgraded our room. Thanks!
  • TB
    The Brecht
    Oct 3, 2025
    5.0
    Nice hotel. Room shade really blocked out the sunlight.
  • SF
    Savanna F
    Sep 30, 2025
    1.0
    I booked the hotel room through Priceline. Before I called ahead of time and asked what the age was to get a hotel room. A lady at the front desk said 18 years old. (I was on a trip with my boyfriend) we thought that’s perfect since we’re both 19. I was terribly wrong. The hotel room was booked and ready for us and when we got there 15 minutes later the lady at the front desk said my name wasn’t in the system? AND you had to be 21? I asked for a refund and have not received one. My mom called the hotel later and they said we were a no show. Terrible experience. All we wanted to do was get a good night sleep. Spent $100+ for absolutely nothing and can’t even get a refund, how pathetic.

Frequently Asked Questions About Holiday Inn Express & Suites Sioux Falls Southwest by IHG

Does Holiday Inn Express & Suites Sioux Falls Southwest offer free breakfast?

Yes, they offer a free buffet breakfast including eggs, sausage, and pancakes.

What are the check-in and check-out times?

Check-in time is at 3:00 PM, and check-out time is at 11:00 AM.