The Rushmore Hotel & Suites, BW Premier Collection

Reviews

• TC

  Tom C.

  Nov 17, 2025
  5.0
  I stayed in a two-queen bedroom for two nights. While the sound isolation isn't the best (i.e., you can easily hear what's happening outside the corridor), the guests have been mostly quiet, and I haven't had any issues with noise during my stay. The room comes with a TV and a coffee maker—no microwave or mini-fridge, but that shouldn't be an issue since there are many restaurants around the hotel. The bathroom feels spacious. I didn't use the bathtub for a full bath, but I did enjoy the very hot water from the shower. The hotel is located in the heart of downtown Rapid City. One of the selling points of this hotel is its proximity to Mount Rushmore. I didn't visit it, but if you do, it'll be a short 30-minute drive. Other tourist attractions, such as the Journey Museum and the Museum of Geology, are within walking distance (about 20–30 minutes on foot). There is an airport shuttle, but it costs $10 one way (as of Nov 2025). When I visited, this hotel was the most affordable option in town, even cheaper than Airbnb options. If you don't need to use a full kitchen, this could be a good option if you're staying in Rapid City.
• CC

  Cheryl Campbell

  Nov 15, 2025
  5.0
  I am still trying to explain some things away but I'm pretty sure my room was haunted. I heard the sink, toilet and there was movement behind my pillows. Eee
• AC

  Arbor Valley Animal Clinic

  Oct 22, 2025
  1.0
  Our room was awful. Half the room was empty. The decor looked like garage sale furniture. The toilet was so low that I needed help getting off. We couldn't reach the toilet paper holder. The pull gadget that changed the water coming from the tub facet to the shower head was broken. It pulled clear off. I reported it and it did not get fixed. The pillows were really flat. No refrigerator. One side of the bed had no lamp. This room absolutely not worth $250/night.
• SW

  Scott Winfield

  Oct 13, 2025
  5.0
  After a not so pleasurable two night stay in Custer this hotel was a welcomed relief. Warm greeting upon arrival and answered all our questions. The lobby and restaurant are very nice. The breakfast buffet was well stocked with various choices and tasty. Not included however very well priced. Nice rooms with the little extras. Wi-Fi worked just fine. Plenty of space in the room. Will definitely stay here again in the future.
• SM

  Scott from Massachusetts

  Oct 8, 2025
  3.0
  If I had to title this review it would be "Great food, not so great rooms." So we were with a bus tour group starting out in Rapid City. We arrived a day early so that resulted us in staying there 3 nights (the tour had us staying there 2 nights plus our additional night having arrived early). The first night was an experience. It was a Friday night and our room was facing Main St. And Main St. is NOT quiet at night. There were yahoos going up and down the avenue with their cars and motorcyles making all kinds of noise all night long. Then when the bars letting out at 1 AM (or there abouts) there was screaming and yelling. Then there is the 11:30 PM and 2:30 AM train whistles. Yes, this hotel is right by train tracks where a train comes through during the night and blow its extremely loud horn. I thought it was bad for hotels to be situated near highways but this hotel has definitely upped the ante with the trains. UGH. The next night we moved to the other side to avoid the street noise at least. The only problem was that we were in a room which smelled really bad. We could not figure out if it was moldy or from a vacuum that was used that needed its bag changed. I will say that the breakfasts we had and the one dinner we ate there were very good. We had a welcome dinner for our group which served excellent food. For breakfast we chose each day to order from the menu (not the buffet). I had the eggs benedict 2 out of the 3 mornings which I recommend. At each meal our servers were all excellent.

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