Holiday Inn Express & Suites Rapid City - Rushmore South by IHG
4.4750 reviews
Business Details
About
HotelWedding VenueBusiness Meeting Locations
Experience ultimate comfort, a convenient location, and exceptional service at Holiday Inn Express & Suites Rapid City - Rushmore South. Just off Hwy 16, we are the closest Rapid City hotel to Mount Rushmore, Crazy Horse Monument, and Custer State Park, making us your gateway to top attractions.
We are minutes from downtown Rapid City, SD School of Mines, and Ellsworth AFB. Enjoy proximity to Black Hills Orthopedic and Spine Center and Rapid City Regional Hospital.
Leisure travelers can relax in our indoor pool or Jacuzzi. Start your day with our Express Start™ Breakfast, stay active in the Fitness Center, and enjoy free Wi-Fi, free parking, and guest laundry. Unwind in spacious rooms with thoughtful amenities—your perfect Black Hills home base!
Location
Holiday Inn Express & Suites Rapid City - Rushmore South by IHG
1611 Caregiver Circle, Rapid City, SD
57702, United States
Hours
Reviews
4.4
750 reviews
5 stars
506
4 stars
145
3 stars
47
2 stars
13
1 star
39
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the hotel for its cleanliness, but several reviews noted issues with dirty rooms and inconsistent housekeeping.
Breakfast Quality
Guests generally enjoyed the breakfast offerings, though some mentioned it could be improved with more variety and better food quality.
Staff Service
While some staff members received high praise for their friendliness and helpfulness, others were criticized for poor customer service and unprofessional behavior.
Location
The hotel is well-located for visiting local attractions, with many guests appreciating its proximity to Rapid City and Mount Rushmore.
Maintenance Issues
Several reviews highlighted maintenance problems, including malfunctioning amenities and cleanliness issues in common areas.
- SNScott NoelNov 9, 20253.0Wasn't happy with room situation at all. First room was dirty . Second room didn't have sheets for hideabed . Hideabed mattress was awful and sunk in. . some part of the bed hanging out the side. No view . Just had bad juju all around it . Lady at desk not friendly. Staff just gives people the stink eye. . what a huge disappointment.
- DBDave BaxOct 23, 20255.0Clean and comfy. Nice place to stay.
- RFRuth FennemaOct 16, 20255.0Very well maintained and clean. Two complaints, one coffee maker took too long to make coffee and the Kleenex in the rooms were more like sandpaper!
- CJCharlotte JanssenOct 14, 20255.0We had a wonderful stay breakfast was awesome
- JJJolTOct 10, 20255.0Fantastic hotel with clean rooms, good breakfast with plenty of options, and friendly staff. There is also a store next to the hotel in a gas station to get your daily needs. The only thing is that it is located quite far from the town
Frequently Asked Questions About Holiday Inn Express & Suites Rapid City - Rushmore South by IHG
What airport is closest to Holiday Inn Express & Suites Rapid City - Rushmore South?
Holiday Inn Express & Suites Rapid City - Rushmore South is in proximity to Rapid City Regional Airport (RAP).
Does Holiday Inn Express & Suites Rapid City - Rushmore South offer an airport shuttle?
No, Holiday Inn Express & Suites Rapid City - Rushmore South does not offer an airport shuttle.
Can I bring my pet to Holiday Inn Express & Suites Rapid City - Rushmore South?
No, Holiday Inn Express & Suites Rapid City - Rushmore South does not allow pets, except for service animals.
Does Holiday Inn Express & Suites Rapid City - Rushmore South feature EV charging stations?
No, Holiday Inn Express & Suites Rapid City - Rushmore South does not offer EV charging stations.
Does Holiday Inn Express & Suites Rapid City - Rushmore South feature a local shuttle?
Yes, Holiday Inn Express & Suites Rapid City - Rushmore South offers a local shuttle, the Rapid Shuttle which covers a 100-mile radius of our hotel. Shuttle ranges from $25 to $40 USD depending on distance.
What are the check-in and check-out times at Holiday Inn Express & Suites Rapid City - Rushmore South?
Check-in time is at 3:00 PM and check-out is at 11:00 AM at Holiday Inn Express & Suites Rapid City - Rushmore South.
Does the hotel provide free breakfast to guests?
Yes, Holiday Inn Express & Suites Rapid City - Rushmore South offers free buffet breakfast for guests.
Is there free Wi-Fi available at the hotel?
Yes, free Wi-Fi is available in public areas of the hotel.
Are pets allowed at Holiday Inn Express & Suites Rapid City - Rushmore South?
No, pets are not allowed except for service animals at this hotel.
Does the hotel have a fitness center and what equipment is available?
The hotel features a free fitness center equipped with elliptical machines, free weights, and treadmills.
Are accessibility features provided at the hotel?
Yes, the hotel offers accessibility features including accessible parking and mobility accessible facilities with elevator access.
Is the hotel located near major attractions or points of interest?
Yes, it is the closest Rapid City hotel to Mount Rushmore, Crazy Horse Monument, and Custer State Park, making it an ideal gateway to these top attractions.
What nearby medical facilities can guests access from the hotel?
Guests can easily access nearby medical facilities like Monument Health OrthoExpress Walk-in Clinic, Rapid City Orthopedics, and Monument Health Orthopedic and Specialty Hospital.
How can guests get to and from the local airport?
While the hotel does not offer an airport shuttle, Rapid City Regional Airport (RAP) is nearby and guests can arrange for local shuttle services such as the Rapid Shuttle, which covers a 100-mile radius from the hotel.
Are there convenient nearby services for guests staying at the hotel?
Yes, guests can find services such as Bitcoin Depot for currency exchange, Holiday Stationstore gas station, and Blue Rhino Propane Exchange nearby for additional convenience.