Best Western Ramkota Hotel

Reviews

• HS

  Hope Schwartz

  Jan 5, 2026
  2.0
  One of the night staff was very rude. I asked him for another blanket and he stated that we couldn’t have anymore and to use what was in our room and a staff was talking to me saying that the slide was not open because corporate didn't want it on. Mind you this is one reason why we stayed. We stayed four nights and we should have left the first night after he was so rude.
• RS

  Reese Schuck

  Jan 2, 2026
  3.0
  The pool was cold and the hot tub did not work. There’s rust everywhere it needs a repair. There’s also rust in the bath tubes. The serves was good but the pool gave me and my friends all kinds of rashes so now we are itchy. Oh and one more thing my cousins swimsuit changed from blue to white/pink from the pool water. There is much more horrible thing there.
• GG

  Garret Gardiner

  Dec 31, 2025
  1.0
  My mother had gotten 2 suites for the family to stay and use the pool for an end of the year/late Christmas celebration. We came to open presents, swim and use the slides. The water park and staff are a complete joke now. The slides at the water park weren't on, which was very disappointing. As we were wrapping up swimming there was no pool towels to be found in either side of the pool. We called to the front desk and they said they don't have any to bring down. So I went up to the front desk to ask for some, soaking wet mind you. I waited over 5 minutes for someone to show up as they had a sign saying they were away from the desk. They said they don't have any pool towels or regular towels to give. I asked why they had their pool open if they didn't have any towels? I asked if they have towels in either of their laundry rooms that he could grab for us. He said there's probably some in there but it's not open to the public. So he had time to put a sign up to be away from the desk for more than 5 minutes but couldn't take 5 minutes to grab towels from the laundry room? His excuse was that they weren't expecting anyone to use the pool so they didn't prepare any towels. Awesome... We then went back to pool to use the hot tub to relax before calling it a night. The hot tub was green and had scum stains around the rim of the tub. We tried the jets but the tub started to foam. Disgusting. Would not recommend anyone to bring their families here if they want to swim.
• NW

  Nate Wrenn

  Dec 21, 2025
  4.0
  Desk help was great for check in, rooms were clean and nice, parking and understanding how to navigate the 5 part hotel was a bit confusing but my only real complaint was we couldn't get into the kids pool area and neither could the 10 people that tried after us so we decided to just use the adult lap pool. There were no towels at the lap pool and when we called to ask for some none showed up and after 30 min we rushed our under 2yr old through the hotel up to second floor (hotel has no elevators) to try n get a towel to dry and warm her up. Not by far our worst experience but glad we didn't have the 2 older kids because they would have been heartbroken to not be allowed in the play area.
• NB

  nah bro

  Dec 15, 2025
  1.0
  I had two rings that I had left and I called repeatedly about them. They never returned them to me and said they weren’t in there. The housekeeping is terrible at having sticky fingers.

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