Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Upscale Select Service Hotel in MitchellOur Mitchell Holiday Inn Express & Suites is conveniently located at the crossroads of I-90 and Hwy 37, adjacent to restaurants and shopping. Our hotel is in walking distance from Whiskey Creek Wood Fire Grill, Cabela’s, Menards, Walmart, and a variety of other stores.Is your family traveling to Mt. Rushmore, Badland’s National Park, or the Black Hills? If so, our hotel is the perfect day trip away. While you are in Mitchell, check out the World’s Only Corn Palace, Dakota Discovery Museum, McGovern Legacy Museum or the Prehistoric Indian Village. After a long day on your feet, you can relax in the hot tub while your children enjoy the pool area.Business traveler’s love our proximity to local companies such as Graphic Packaging, Trail King, Innovative Systems, Toshiba, Dakota Manufacturing, and Dakota Wesleyan University. Our convenient high speed wireless internet and business center are great for keeping in touch with co-workers or printing out needed work documents. If you are staying awhile, we do have guest laundry facilities available.Don’t forget to start your day off right with our complimentary Simply Smart Hot Breakfast. Book your reservation now and Stay Smart at the Holiday Inn Express & Suites in Mitchell!
Location
Holiday Inn Express & Suites Mitchell by IHG
810 E. Spruce Street, Mitchell, SD
57301, United States
Hours
Reviews
4.5
589 reviews
5 stars
393
4 stars
132
3 stars
29
2 stars
14
1 star
21
What are people saying?
AI-generated from recent customer reviews
Cleanliness
The hotel is consistently praised for its cleanliness, with many guests noting that the rooms and facilities are well-maintained.
Staff Service
Staff members are frequently described as friendly and helpful, contributing positively to the overall guest experience.
Pool and Amenities
While many guests enjoyed the pool and amenities, there were several complaints about the waterslide being closed or not available as advertised.
Breakfast Quality
Guests generally appreciated the breakfast offerings, describing them as tasty and varied, although some noted inconsistencies in quality.
Customer Service Issues
There are notable complaints regarding customer service, particularly related to specific staff interactions and issues with reservations.
- FBFrank BenzDec 30, 20255.0Stay was good, nice clean hotel, close to Culver’s which is the best fast food place ever, lol. Hotel was Conveniently located off the interstate. Morning front desk very friendly and nice.
- DCDoris CunninghamDec 26, 20255.0Staff super friendly even remembering we stayed last year( we didn't even check in with)
- BSBeauty Lounge Glamour StudioDec 14, 20255.0The rooms were clean, and the staff was incredibly proactive with snow removal during blizzard conditions. Their quick response made navigating a wedding day in extreme weather so much easier and far less stressful. We truly appreciated the care and urgency shown by the team.
- MHMason HedeenNov 26, 20252.0We stayed here because of the big water slide for the daughter but it was not open. Has heated pool and hot tub
- MHMegan HansNov 19, 20255.0We had the best experience at this hotel. This was our 2nd time staying here while traveling for a gymnastics meet. My kids loooved the pool. The water was actually WARM, both times we stayed! We were so happy to find a hotel with a pool that doesn't have freezing water. The kids had tons of fun on the big slide and swimming in the large, warm pool. The slide attendant was super nice and even had a couple pool floaties for the kids to use. Our room was clean, the staff were friendly, breakfast was delicious, and the hotel was quiet at night so we all slept great. You can't ask for much more! We will definitely stay here the next time we come to Mitchell.
Frequently Asked Questions About Holiday Inn Express & Suites Mitchell by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Mitchell by IHG?
Check-in time is at 3:00 PM and check-out is at 11:00 AM.
Is free breakfast available at the hotel?
Yes, a complimentary Simply Smart Hot Breakfast is provided, including a buffet option.
Does the hotel provide free Wi-Fi?
Yes, free Wi-Fi is available in public areas of the hotel.
Are pets allowed at the hotel?
No, pets including cats and dogs are not allowed on the property.
What fitness and recreational facilities are available at the hotel?
The hotel offers a free fitness center with elliptical machines, free weights, and treadmills, an indoor pool, a hot tub, and a wading pool.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel provides accessible parking, is mobility accessible, and has an elevator.
Can guests store their luggage at the hotel?
Yes, baggage storage services are available for guests.
Does the hotel have enhanced cleaning measures for guest safety?
Yes, the hotel uses commercial-grade disinfectants, has enhanced cleaning in common areas and guest rooms, removes high-touch items, and staff are trained in hygiene and cleaning procedures.
What nearby dining options are available for hotel guests?
Guests can easily enjoy local restaurants such as Whiskey Creek Wood Fire Grill, El Columpio (a Mexican restaurant), Tokyo (a Japanese sushi restaurant), Ole Reds Eatery and Catering, Puerto Vallarta Bar and Grill, Culver's, Hardee's, and Wendy's.
Which nearby stores and services can guests visit while staying at the hotel?
Guests can visit nearby stores like Cabela’s, Menards, Walmart, Cellular Only Spruce (electronics), Verizon authorized retailers, Dollar Tree, and Hibbett Sports. For services, there is Edward Jones financial advising and Anytime Fitness gym nearby.