GrandStay Hotel & Suites Milbank

4.6
268 reviews
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Business Details

1005 South Dakota Street, Milbank, SD
57252, United States
(605) 438-5000
https://www.grandstayhospitality.com/find-a-hotel/locations/milbank/overview
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About

HotelGrandstay Hospitality

Location

GrandStay Hotel & Suites Milbank
1005 South Dakota Street, Milbank, SD
57252, United States

Hours

Reviews

4.6
268 reviews
5 stars
209
4 stars
40
3 stars
8
2 stars
6
1 star
5

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The hotel is consistently praised for its cleanliness, with many guests noting well-maintained rooms and common areas.

Staff Service

The staff is frequently described as friendly, helpful, and accommodating, contributing positively to guests' experiences.

Breakfast Quality

Guests appreciate the breakfast offerings, noting a variety of options and good quality, although some mention occasional issues with food temperature.

Room Issues

Several reviews highlight problems with room assignments, maintenance issues, and noise disturbances, indicating inconsistency in room quality.

Value for Money

While many guests find the hotel to be a great option in the area, some express concerns about pricing being on the higher side.
  • JS
    Josie Smith
    Sep 18, 2025
    5.0
    I am very satisfied with my stay. The hotel was clean,my room smelled good and having an open window in the room was great. Service was very good. Expedia mixed up my stay and added an extra night and the front desk person fixed it quickly and easily with no issues. Breakfast was pretty good. It was a little overcooked and cold on the proteins,but I was glad they offered protein options so that was nice and the eggs tasted real. The staff were able to get me a top floor room which I really appreciated. The hotel is nice and quiet which is a huge thing for me. Parking is great with a nice gravel lot for truck parking and it's very easy to get into and out of. Overall it's an easy 5 stars. I'll be back next time I'm in the area.
  • NT
    Neal Tierney
    Aug 25, 2025
    3.0
    Charges out the nose for basics like toothpaste. Technically the best option in an area of comically bad options.
  • PK
    Patrick Konda
    Aug 6, 2025
    2.0
    Shower was extremely dirty. We had a cricket in our bathroom making noise all night. Do not recommend
  • ET
    Eldon Twedt
    Aug 4, 2025
    5.0
    One of the nicest hotels I've stayed in so far would recommend to anyone... Very friendly staff clean rooms... Very nice rooms and very nice shower usually don't work that way usually you get a good shower and shity rooms or shity shower and good rooms..lol
  • CJ
    Colt Johnson
    Jul 25, 2025
    5.0
    Always a great experience at Grand Stay!!
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Frequently Asked Questions About GrandStay Hotel & Suites Milbank

Does GrandStay offer a guest rewards program?

Yes, we offer the Grand Returns guest program. More info can be found on the website www.grandstayhospitality.com.

Do you offer free breakfast?

Yes, our free Grand Start Breakfast includes a hot and cold breakfast buffet.