Business Details
About
HotelWedding VenueBusiness Meeting Locations
No description for the hotel available
Location
Holiday Inn Express & Suites Custer by IHG
433 West Mount Rushmore Road, Custer, SD
57730, United States
Hours
Reviews
4.4
447 reviews
5 stars
281
4 stars
105
3 stars
27
2 stars
16
1 star
18
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Mixed reviews on cleanliness; some guests praised the cleanliness of rooms while others reported issues like mold and unclean public areas.
Breakfast Quality
Breakfast received varied feedback; some enjoyed the options while others found it lacking or poorly managed.
Staff Service
Staff friendliness was inconsistent; some guests reported excellent service while others experienced rudeness or lack of attentiveness.
Location
The hotel is well-located near attractions, which many guests appreciated.
Room Comfort
Rooms were generally described as comfortable and well-equipped, though some noted issues like noise and maintenance needs.
- IHICJune HaleNov 11, 20253.0Can't stay here anymore, only service dogs allowed. Can't refund me either. What a joke. They did refund
- JLJenny LNov 11, 20255.0Had a 4 night stay as we explored the Black Hills region. The hotel location just on the edge of the town of Custer was very convenient. The room was a good size and very clean. Staff were polite. Some items at breakfast were missing or short.
- CCChaosNov 11, 20255.0There is nothing bad to say about this hotel, everything was nice.
- NMNathalie MerrittNov 6, 20255.0Spent the night there 11/5. Room was clean, had plenty of towels, had hot water and a nice shower. Didn't use it, but had a tub/shower. Breakfast was eggs, bacon, sausage, and make your own pancakes. Close to Mt. Rushmore, Crazy Horse and Custer Park. Had everything that you need for a good price.
- NWNathan WoodworthNov 1, 20251.0This place is pretty dank... Dead bugs, dings and dents all over the walls in room. Entire place smells like old cigarettes. The entryway and main stairwell don't appear to have been cleaned in a very long time. Do better.
Frequently Asked Questions About Holiday Inn Express & Suites Custer by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Custer by IHG?
Check-in time is at 3:00 PM, and check-out time is at 11:00 AM.
Is breakfast included at Holiday Inn Express & Suites Custer?
Yes, a free buffet breakfast is available for guests.
Does the hotel offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel provides accessible parking and is mobility accessible.
Are there any fitness facilities available at Holiday Inn Express & Suites Custer?
Yes, the hotel offers a free fitness center with elliptical machines and treadmills.
Does the hotel have a swimming pool?
Yes, there is one indoor swimming pool available.
Are pets allowed at the hotel?
No, dogs are not allowed at the hotel.
Are there any nearby amusement parks or attractions to visit?
Yes, nearby attractions include Black Hills Balloons, Flintstone Bedrock City, Bedrock City the Flintstones amusement parks, and Grizzly Gulch Adventure Golf mini golf course.
What nearby dining options are available for guests?
Nearby restaurants include Captain's Table, The Frontier Bar and Grill, Maria's Mexican, and Pizza Hut for various dining preferences.
Are there convenient gas stations or stores close to the hotel?
Yes, guests can find nearby gas stations and convenience stores such as Conoco, Sinclair Gas Station, and Big D Oil Co.