Hilton Garden Inn Columbia Airport

4.5
521 reviews

About

Hotel
Daily Mandatory Charge includes: Destination Marketing Fee We are located across the highway from the Lexington Medical Center and at the intersection of I-26 and State Highway 378. The University of South Carolina is about a 12-minute drive away. Visit the Riverbanks Botanical Garden and Riverbanks Zoo and Garden less than five miles from our doorstep. We provide an airport shuttle to Columbia Metropolitan.

Location

Hilton Garden Inn Columbia Airport
110 McSwain Drive, West Columbia, SC
29169, United States

Hours

Reviews

4.5
521 reviews
5 stars
372
4 stars
90
3 stars
19
2 stars
17
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many guests praised the friendly and accommodating staff, highlighting specific employees for their exceptional service.

Cleanliness

Overall, the hotel was noted for its cleanliness, with many guests appreciating the well-maintained rooms and common areas.

Room Quality

While some guests enjoyed their rooms, others reported issues such as uncomfortable beds and unpleasant odors.

Food and Amenities

The on-site restaurant received mixed reviews, with some guests enjoying the food while others found it overpriced or lacking in options.

Management Issues

Several reviews mentioned poor management experiences, particularly regarding billing issues and customer service responses.
  • FL
    Fer L
    Dec 20, 2025
    5.0
    Came from out of town for my birthday 12/19/2025 and stayed at this location. I am an VERY picky person and kinda hard to please but Everything was amazing from the young lady at the front desk and her awesome customer service to the cleanliness of the room. I truly enjoyed my stay. Will recommend and will be returning.
  • DD
    Dick Danielson
    Dec 19, 2025
    5.0
    This hotel had all of the typical features of a Hilton Garden Inn, but had exceptionally special amenities and service. Their market garden had twice the number of selections usually stocked, including generous and affordable sandwiches and salads. The staff was consistently courteous and responsive in supporting my group's training courses. And the shuttle to the airport allowed me to choose MY time of departure. Their hospitality was not unlike what a downtown hotel seeks to offer.
  • HG
    Hezzie Green
    Dec 9, 2025
    5.0
    Great location off of 26 very eccentric to all locations. Never had an issue with customer service. The food has always been great quality. The rooms are a little lacking but nothing that would deter me from staying again.
  • DN
    Dr Kyle Nevius
    Nov 29, 2025
    2.0
    Be very careful the front desk accepted the online price during check-in but charged us almost double on checkout! We have been using this facility for many years but will never again
  • RJ
    Robert Jones
    Nov 26, 2025
    5.0
    I was in town on business working nights and sleeping during the day. They weren't able to clean my room since I was sleeping. However, one the one day I was working, they were able to clean my room. After working a 16hr shift, I was exhausted. When I returned my room was very clean and smelled great! That made all the difference. The water pressure in the shower was magnificent! The bed was a little hard for my taste, but I was usually so tired I didn't care. The restaurant/bar and front desk staff were all very friendly and helpful. The smoking area out back is fairly large and private with lots of comfortable chairs and tables. One table even has a gas fire place built in making the whole area very pleasant to hang out and relax. Overall I really liked this hotel and would recommend it.

Frequently Asked Questions About Hilton Garden Inn Columbia Airport

What accessibility features does Hilton Garden Inn Columbia Airport offer?

The hotel provides accessible parking, an accessible elevator, and an accessible pool to ensure comfort for all guests.

Is parking available at Hilton Garden Inn Columbia Airport?

Yes, self-parking is available for free at the hotel.