Business Details
About
Hotel
Located in Travelers Rest,SC, the Best Western Travelers Rest/Greenville is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Best Western Travelers Rest/Greenville
110 HAWKINS RD, Travelers Rest, SC
29690, United States
Hours
Reviews
3.8
751 reviews
5 stars
376
4 stars
158
3 stars
56
2 stars
39
1 star
122
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted unclean rooms, including reports of bugs, mold, and general disrepair.
Staff Performance
While some guests praised specific staff members for their helpfulness, others reported rude or unprofessional behavior from front desk staff.
Renovation Disruptions
Many customers noted ongoing renovations that affected their stay, including closed amenities and construction noise.
Customer Service Problems
Several guests experienced issues with reservations, refunds, and overall customer service, leading to frustration and dissatisfaction.
Breakfast Quality
Feedback on breakfast was mixed, with some guests enjoying it while others found it lacking in quality and variety.
- MPMelissa PNov 13, 20251.0Would NOT recommend staying here. The room we stayed in smelled mildewy. There were mysterious black stains on the mirror. The shampoo, conditioner, and soap dispensers in the shower were broken. I ended up buying my own toiletries. We asked to switch rooms, which the staff accommodated, but the other room’s shower was very unclean and we decided to stay in our original room. We couldn’t take the mildew anymore and had to leave early. The service from the staff was 50/50 but in the end they did refund us for the nights we didn’t stay.
- CFCordell ForsheeNov 12, 20255.0I only have one issue with tis place. They really need to hire people who can speak English better. This was part of my conversation. Desk clerk: Did you bring your pot with you? Me: My what? Desk clerk: You're pot. Me: My what? Desk clerk: Do you have more than one pot? It was then that I realized she was saying pet.
- ASAdrian SotoNov 2, 20253.0Standard hotel. Quiet, but not all the way clean. We walked into our first room and my wife sported a big smile on a cockroach on the wall. We instantly moved our stuff out, and the lady at the front was very accommodating to our request for a new room. We were skeptical when the new room we got shared a wall with the cockroach’s, but this new room was clean. We checked the bed and the bathrooms and everything was satisfactory. The service was good, the people polite. My in laws’ key stopped working and the front was quick and eager to fix it for them, which was very nice. Although, if you asked them, the key shouldn’t have stopped working—and I definitely agree—but things happen. So perhaps checking on their system can make their service just that much better Overall, if you’re in a pinch, this is not a bad choice. Bed is comfy, free breakfast (which was solid—the bacon and waffles were the highlight). One thing my mom did say is that she found a bug crawling near the food display as well. I’m not sure which kind, but she swore she saw one. And I believe her.
- PMPaul MyersOct 30, 20254.0I've stayed here twice now while working in the area and have been satisfied overall. The rooms are reasonably sized and clean with comfortable beds. The bathrooms are a bit on the cramped side but are otherwise fine. The front desk staff have also all been helpful and accommodating to any requests or issues I've run into during my stays.
- JMJasmina MatejaOct 29, 20251.0Front desk person Mira is rude and NOT professional charged me for a dog that was mentioned. Went on about filling out paperwork and signing off on deposits when the room is so filthy disgusting antiquated look at the pictures. I told her that I would be calling headquarters first thing in the morning. I took tons of pictures that I will be providing anywhere that I can and calling headquarters tomorrow what a disgusting, smelly, rats nest of a place. Took tons of pictures to protect myself
Frequently Asked Questions About Best Western Travelers Rest/Greenville
Where is Best Western Travelers Rest/Greenville located?
It is located at 110 Hawkins Rd, Travelers Rest, SC 29690, USA.
What are the operating hours of Best Western Travelers Rest/Greenville?
The hotel is open 24 hours a day, every day of the week.
Does Best Western Travelers Rest/Greenville offer free Wi-Fi?
Yes, free internet access is available to all guests throughout the hotel.
What brands is Best Western Travelers Rest/Greenville affiliated with?
The hotel is part of the Best Western brand.
What special offers does Best Western Travelers Rest/Greenville provide?
Guests who stay 2 nights can receive a $50 Best Western Gift Card.
How does Best Western Travelers Rest/Greenville ensure guest comfort?
The hotel focuses on cleanliness, value, and superior customer service to create a peaceful and comforting stay.
Is there a business center or work-friendly space available?
Yes, guests can use the business center to access free internet and stay productive during their visit.
What nearby places can guests visit near Best Western Travelers Rest/Greenville?
Guests can visit Hot Shotz Liquors and Little Pigs Bar-B-Q, which are nearby and offer local dining and shopping options.
How can visiting Hot Shotz Liquors enhance a guest's stay?
After a comfortable night at the hotel, guests can stop by Hot Shotz Liquors to purchase a variety of beverages for their enjoyment.
What dining options are available near Best Western Travelers Rest/Greenville?
Little Pigs Bar-B-Q offers authentic American barbecue cuisine nearby, ideal for guests looking to enjoy local flavors after their stay.