Brand Certified
Hampton Inn Sumter
4.1(681 reviews)
Certified by Hampton Inn Sumter • Feb 22, 2026
Business Details
1370 Broad Street Ext., Sumter, SC
29150, United States
Certified by Hampton Inn Sumter • Feb 22, 2026
(803) 469-2222
Certified by Hampton Inn Sumter • Feb 22, 2026
https://www.hilton.com/en/hotels/sumschx-hampton-sumter/
Certified by Hampton Inn Sumter • Feb 22, 2026
About
Certified by Hampton Inn Sumter • Feb 22, 2026
HotelHampton Inn
he Hampton Inn Sumter hotel in South Carolina is located off Highway 378 (East or West), 5 miles west of downtown and 5 miles west of the Sumter County Airport.
Sumter, South Carolina area attractions include golf courses, shopping, agricultural tours, nature center with fishing and boating, historical tour, and Shaw Air Force Base, 7 miles west of the hotel. Dining options near the Hampton Inn Sumter hotel include: Legacy's Bar and Grill, Outback Steakhouse, Golden Coral, Fire Mountain, Cici's Pizza or Waffle House, all within a couple of blocks of the hotel.
The Hampton Inn Sumter hotel features 3-stories with interior corridors eloquently decorated in a traditional decor. The hotel also features 1 elevator, 2 stairwells, fitness center and sauna, well-lit parking area, and an outdoor pool and whirlpool. Other hotel amenities include On the House breakfast from 6:00am to 10:00am, in-room coffeemaker, hair dryer, iron with ironing board, microwave, refrigerator, high-speed internet access, and TV with premium cable and HBO movie channel. In South Carolina we also offer connecting rooms, 24-hour business center with fax and copy services, and 24-hour front desk guest service. At a nominal fee we have meeting facilities and services, as well as a valet laundry.
We love having you here at the Hampton Inn Sumter hotel in South Carolina.
Location
Certified by Hampton Inn Sumter • Feb 22, 2026
Hours
Certified by Hampton Inn Sumter • Feb 22, 2026
Reviews
4.1
681 reviews
5 stars
348
4 stars
177
3 stars
77
2 stars
35
1 star
44
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of individuals who provided exceptional service.
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including unpleasant odors, dirty carpets, and unclean bathrooms, which detracted from the overall experience.
Renovation Disruptions
Several guests noted ongoing renovations that caused disturbances and were not communicated prior to their stay, impacting their overall satisfaction.
Breakfast Quality
The breakfast received positive feedback for being hot, fresh, and well-prepared, contributing positively to guests' experiences.
Room Conditions
Guests reported a mix of room conditions, with some rooms being clean and comfortable while others had issues like musty smells, outdated amenities, and maintenance problems.
- CAClaudia AparicioJan 19, 20264.0Not one of the nicest looking Hampton's but the service way beyond kind, sweet & thoughtful. Love the staff. Also, at a great location, right by a Waffle House and TJ Maxx, etc.
- RBRobert BeckwithJan 16, 20262.0I travel frequently for work and usually stay at Hilton properties about once a month. I would say this hotel definitely would fall in one of the top five worst I’ve been in. I’ve stayed at this hotel several times before and each time it just gets worse and worse. And a four day stay, my room wasn’t serviced once. The hotel appears to be undergoing some type of renovation, but nothing was declared before I arrived or even when I checked in. Daily, there were tools left all over the hotel. A caulk gun here, a measuring tape there, a hard hat just laying on the table. The little snack concession area, which Hamptons typically have was empty and nothing was available. Gym was “out of service”. Breakfast ended at 9:00AM) most Hamptons typically run till 9:30AM) Staff wasn’t the most friendly and sometimes even unpleasant. Last time I’ll stay at this property. Next time I’m here in Sumter I will definitely be staying at the Tru.
- WTWilliam ThompsonDec 28, 20255.0Everything was amazing here. Bella was very helpful, kind, and informative!
- PBPat BrizelDec 24, 20255.0Rooms were very clean everyone was extremely friendly Susan who took care of breakfast went out of her way to make sure everything was hot and fresh . Very helpful with a smile on her face .we will be returning
- PCP CarterDec 7, 20253.0It probably would have been much better had they not been doing renovations during my visit. In my room, paints drips on the toilet seat, dried caulking on the tissue holder, trash from previous guest was left in the cabinet. The lobby area was a mess due to renovations and the fitness area was closed. I wish I had been told this when I booked, I probably would have stayed elsewhere until renovations completed. On the bright side all employees I encountered and pleasant.
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