Candlewood Suites Sumter by IHG

4.1
206 reviews
Hotel Exterior

About

HotelWedding VenueConference CenterCandlewood Suites
All-Suite Hotel's Located in Sumter, SC Near Shaw AFBWelcome to the Candlewood Suites® Hotel Sumter, SC. This hotel's spacious, apartment-style suites are situated along US-378/76, 20 minutes from I-95 and slightly less than an hour from Columbia. Well-suited for work or play, these accommodations promise a comfortable home away from home.Corporate travelers and military affiliates seeking extended stay hotels in Sumter near Shaw AFB opt for this one located just 5 minutes away. Business guests also appreciate the easy commute to nearby companies, including International Paper, Eaton Corporation, Caterpillar, Lockheed Martin and Pilgrim's Pride. With on-site resources like free Wi-Fi access, it's also easy to stay connected to the office back home.The Sumter area boasts many family-friendly attractions. Guests can venture to Poinsett State Park for an afternoon of hiking or the historic Sumter Opera House for a classic movie. The Palmetto Tennis Center and Swan Lake Iris Gardens are also near the hotel's location.While in Sumter, SC this hotel's guests enjoy optimal flexibility thanks to 24-hour resources like free laundry facilities, a Fitness Center and the Candlewood Cupboard snack shop. Guests can relax in the indoor pool at the day's end, or enjoy a quiet night in with a DVD from the free lending library. The Gazebo grill area provides a social outlet, too, and we welcome pets! "Consider Us Home" on your next visit to Sumter.

Location

Candlewood Suites Sumter by IHG
2541 Broad Street, Sumter, SC
29150, United States

Hours

Reviews

4.1
206 reviews
5 stars
109
4 stars
55
3 stars
21
2 stars
5
1 star
16

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Several customers reported problems with cleanliness, including unpleasant odors, mold, and dirty rooms.

Staff Performance

The staff received positive feedback for being friendly and helpful, although some reviews mentioned poor customer service experiences.

Room Quality

Guests appreciated the spacious rooms and kitchen amenities, but there were complaints about maintenance issues and outdated decor.

Lack of Amenities

Many customers were disappointed by the absence of breakfast and the removal of the hot tub, which was previously advertised.

Location and Value

The hotel is well-located with nearby restaurants, but some guests felt the pricing was not justified given the overall quality.
  • RS
    Ryan Stubbs
    Oct 22, 2025
    4.0
    Stayed here for work and got upgraded to a suite. Definitely staying here again.
  • BR
    Brittney Rockmore
    Sep 24, 2025
    1.0
    The hotel smells very badly, it smells as if the carpet has never been cleaned. It smells like animal urine and trash.
  • DW
    Douglas Wilson
    Sep 17, 2025
    5.0
    Nice hotel. As others will say, there isn't a breakfast or social hour. But this is a suite style with kitchen. Microwave, coffee, couple burners, and a full sized refrigerator. Gym has working machines, a two post, and up to 50lb dumbells. Besides, there are three restaurants within walking distance. My room was clean, bed in good shape. Easy drive to Shaw.
  • CC
    ChannaMoo ChannaMoo
    Aug 29, 2025
    3.0
    I was surprised breakfast was not included, I did not think to check as I am accustomed to breakfast being included at previous IHG properties including Staybridge and Holiday Inn. Coffee was in a locked room which is inconvenient when juggling belongings and a locked door. No napkins in the little area the coffee is in.
  • TH
    Timothy Harvin
    Jul 6, 2018
    5.0
    I LOVED MY STAY AT CANDLEWOOD SUITES THE ROOM WAS NICE AND CLEAN PLUS THE FRONT DESK WAS EXCELLENT KATELYNN AND SANDRA ALSO MIA ARE ANGELS!!!⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

Frequently Asked Questions About Candlewood Suites Sumter by IHG

What types of rooms does Candlewood Suites Sumter offer?

Candlewood Suites Sumter offers spacious, apartment-style suites designed to feel like a home away from home, ideal for both work and leisure stays.

What are the check-in and check-out times at Candlewood Suites Sumter?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.