Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Hotel in Spartanburg Awarded for Excellent Service
Travelers of all kinds find the amenities they need at Our Holiday Inn Express® hotel in Spartanburg, South Carolina. We are located five miles north of the downtown area which makes it easy to access both major businesses and attractions. Business travelers enjoy the convenient services of our 24-hour business Center, over 1,000 sq ft of flexible meeting space and free high-speed, wireless Internet access available throughout the hotel's accommodations. Many Spartanburg-area businesses and colleges, such as Kapstone, Mary Black Hospital, Spartanburg Regional, Converse College, USC Upstate & Wofford College, are just a short drive from the hotel. While in Spartanburg, you can relive one of the Revolutionary War's decisive victories by touring the trails at Cowpens National Battlefield. Shoppers can search for great deals at the specialty shops downtown and nearby Gaffney Outlet Marketplace. Wrap up your day with a burger, onion rings, and milkshake at the country's second-largest drive-in restaurant, The Beacon, located in the heart of Spartanburg, South Carolina. From our hotel's modern accommodations to the complimentary Express Start Hot Breakfast Bar, we provide a comfortable and convenient stay. During your downtime, you can work out in the Fitness Center or relax at the Indoor Pool.
Location
Holiday Inn Express & Suites Spartanburg-North by IHG
161 Sha Lane, Spartanburg, SC
29307, United States
Hours
Reviews
4.2
723 reviews
5 stars
411
4 stars
189
3 stars
56
2 stars
24
1 star
43
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customers consistently praised the staff for being friendly, accommodating, and attentive, enhancing their overall experience.
Cleanliness
Many reviews highlighted the cleanliness of the hotel and rooms, although some noted issues with specific rooms being musty or having unpleasant odors.
Breakfast Quality
The breakfast received positive feedback for its variety and quality, with specific mentions of staff members who contributed to a pleasant dining experience.
Room Conditions
Several guests reported issues with room conditions, including outdated decor, musty smells, and maintenance problems, indicating a need for renovations.
Customer Service Issues
Some guests experienced significant customer service issues, particularly regarding room readiness and management responsiveness, leading to dissatisfaction.
- SMSequoya MooreDec 17, 20254.0Great stay over the holidays very accommodating and kind staff.
- CMCarley MorrisDec 9, 20251.0One ⭐️ came for the pool but the room was Ice cold and so was the water 😭
- CRCarly RaeDec 7, 20255.0We had such a great stay! Willie and Pat were incredibly kind and made us feel so welcome from the moment we arrived. It’s rare to meet staff who are both genuinely friendly and attentive, but they were exactly that. Their warmth really made our trip even better. Thank you, Willie and Pat, for the wonderful hospitality!
- CLCameron L LangNov 9, 20255.0Me and a few friend stayed the breakfast Ms Pat prepared was amazing from the presentation to the freshness of the cinnamon rolls 😋 the cleanliness of the hotel even the A1 customer service from Willie made out stay worth it
- KSKaren SmithOct 31, 20255.0Chat was amazing! Super friendly, kept everything clean and stocked, and made sure everyone had what they needed (especially coffee!). You can tell they really care about the guests — definitely the highlight of our morning. Thanks, Chat! ☕🥐
Frequently Asked Questions About Holiday Inn Express & Suites Spartanburg-North by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Spartanburg-North?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Is free breakfast available at this hotel?
Yes, a complimentary Express Start hot breakfast buffet is included with your stay.
Does the hotel provide facilities for business travelers?
Yes, the hotel offers a 24-hour business center and over 1,000 sq ft of flexible meeting space with free high-speed Wi-Fi.
Are pets allowed at Holiday Inn Express & Suites Spartanburg-North?
No, pets including cats and dogs are not allowed at this hotel.
Is the hotel accessible for guests with mobility issues?
Yes, the hotel is mobility accessible and offers accessible parking and an elevator.
What fitness and recreational amenities does the hotel offer?
Guests can enjoy a free fitness center equipped with elliptical machines and treadmills, an indoor pool, and a hot tub.
Does the hotel implement enhanced cleaning and safety measures?
Yes, the hotel uses commercial-grade disinfectants, enhances cleaning in common areas and guest rooms, provides hand sanitizer, and disinfects or discards plastic keycards.
What nearby dining options are available close to the hotel?
Guests can visit several nearby restaurants including Wendy's, Burger King, Subway, Arby's, Waffle House, McDonald's, and Zaxby's for various fast food and casual dining options.
Are there any nearby attractions or shopping areas guests can explore?
Yes, guests can explore specialty shops downtown, the Gaffney Outlet Marketplace, and visit Cowpens National Battlefield for historical tours.
How can guests easily reach the hotel or travel around the area?
While specific transit stations are not listed, there are nearby gas stations like RaceWay and convenience stores such as QuikTrip, which can assist with fueling and supplies for travel around Spartanburg.