Spartanburg, SC Hotel's Staff Shines Like a BeaconLong after your stay, you may remember the complimentary breakfast and the blazing-fast speed of the free fiber-optic Internet access. But above all else, you'll remember our staff, whose commitment to excellence and guest satisfaction is unparalleled. Southern hospitality is delivered at the Holiday Inn Express® Hotel & Suites I-26 & US 29 at Westgate Mall in Spartanburg, SC.The hotel's location near the GSP airport, Spartanburg Downtown Memorial Airport (SPA) and the transportation hub of I-85 and I-26 allows travelers to effortlessly get where they need to go, such as nearby USC UpState, Kohler and BMW Manufacturing Plant. Staying productive can be a challenge while on the road. But, with free wired and wireless HSIA via a fiber-optic data line and a 24-hour Business Center, productivity can be maintained while calling the hotel's facility home.In Spartanburg, SC on leisure? You won't find a more convenient place to stay. Westgate Mall and Shopping Village's more than 100 stores are right next door, while the urban oasis, Hatcher Gardens, provides acres of woodlands in which to stroll, relax and picnic.An indoor, heated pool, a Fitness Center with free weights are just a few amenities that guests enjoy. Allow this hotel's staff in Spartanburg, SC to transform your stay into a memorable experience. Book today!
Location
Holiday Inn Express & Suites I-26 & US 29 at Westgate Mall by IHG
Many customers praised the hotel for its cleanliness, with several noting that their rooms were spotless and well-maintained.
Staff Service
The staff received numerous compliments for being friendly, helpful, and accommodating, contributing positively to guests' experiences.
Breakfast Quality
Guests frequently highlighted the breakfast as a standout feature, noting its variety and quality, with many describing it as one of the best they've experienced.
Noise Issues
Several reviews mentioned noise disturbances from neighboring rooms and hallways, indicating that sound insulation could be improved.
Maintenance Concerns
Some guests reported issues with room maintenance, including problems with air conditioning units and cleanliness of bathrooms, suggesting a need for better upkeep.
RA
Rain Ann
Nov 7, 2025
5.0
Great place great staff 💯 happy with place !
RL
Robert Lockett
Oct 24, 2025
1.0
I stayed at the Holiday Inn Express in Spartanburg, SC. I stayed from 10/10/25 to 10/13/25 for a wedding. I had a card with $200 that I left on the room table because I needed a pen to sign the card. Prior to the wedding I obtained a pen from the lobby. When I went to sign the card I realized the money was gone!!!
I immediately went to check around the room, and the money was no where to be found. I went to the lobby and reported the incident to the manager. I was told that there are no cameras in the hall where the rooms are. I asked why there are no cameras, and I was told that since the hotel isn’t liable for items that are lost or stolen they don’t have cameras.
I asked for an audit of the door lock. I was told that only my key was recorded as entering the room.
I filled an incident report for the hotel. I also called the Spartanburg Police Department and filed a report (report #25100562).
I called the corporate office as well. No resolution was provided. I wasn’t even offered a comped night of stay, which wouldn’t even meet the value of the money that was stolen.
It was difficult for me to sleep the remaining night of my stay because I was so agitated and irritated about the situation. Who was in my room? How did they get in here?
The spending money that I had in my wallet was untouched. No other valuables or money was stolen.
Because no solution was provided to me to compensate for my loss or consideration for the fact that I in town for a wedding and the gift money is what was stolen I will never stay in a Holiday Inn Express.
PC
Poodan C
Oct 10, 2025
5.0
Room was clean. The breakfast was actually really good compared to other places we have stayed. Staff was friendly.
NP
NATHAN PARRIS
Oct 9, 2025
3.0
There was a pill 💊 laying in the floor from the previous occupant when I walked in and a pretty sizeable roach waiting to wish me good morning when I woke up. I didn't have any special requests, so service was adequate. Location is great! Very close to the mall and lots of dining options.
MH
Michelle Hitchcock-Wallace
Sep 26, 2025
5.0
Very clean, excellent hot breakfast, we enjoyed the heated pool. A mall is nearby for shopping. Hospital is not far away , food places not far to drive. An Olive Garden and Golden Coral restaurants were our picks.
Frequently Asked Questions About Holiday Inn Express & Suites I-26 & US 29 at Westgate Mall by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites I-26 & US 29 at Westgate Mall?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Is breakfast included during the stay at this hotel?
Yes, a free buffet breakfast is available to guests.
Does the hotel provide free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas and guest rooms.
Are there fitness facilities available at the hotel?
Yes, there is a free fitness center with a treadmill available for guests.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and provides accessible parking and an elevator.
Are pets allowed at Holiday Inn Express & Suites I-26 & US 29 at Westgate Mall?
No, pets including cats and dogs are not allowed at the hotel.
What are some nearby places of interest for shopping?
Westgate Mall with over 100 stores is right next door, including Hamrick's, Rack Room Shoes, Kirkland's, and JOANN Fabric and Crafts.
Are there nearby entertainment options for families with kids?
Yes, nearby family-friendly attractions include Chuck E. Cheese and Big Air Trampoline Park for fun and activities.
Is car rental service available near the hotel?
Yes, Avis Rent A Car and Budget Rent A Car agencies are located nearby for convenient vehicle rental.
Does the hotel offer any special sanitation or safety measures?
Yes, the hotel uses commercial-grade disinfectants, provides additional sanitation in food areas, employs trained staff for cleaning and handwashing, offers sanitizer availability, and disinfects or discards plastic keycards.