Hampton Inn Spartanburg-North I-85

Reviews

• RR

  Rob Roy

  Nov 13, 2025
  4.0
  Rooms kinda smell like a 1980s casino in Vegas. Could be a bad thing or a great memory.....
• CR

  Christa Richardson

  Nov 10, 2025
  4.0
  I traveled to this location to visit Gas South for concert. I stayed one night. The room was clean. The only thing I found slightly inconvenient was the ice machine was broken on my floor. I enjoyed my stay overall.
• BW

  Bill Watts

  Nov 8, 2025
  5.0
  I had to bring in several family members from out of town. Staff took care of everything and got everyone placed close together. Breakfast here was Very Good as Hotel Breakfasts go.
• KP

  K P

  Oct 13, 2025
  1.0
  Upon arrival at the Spartanburg hotel, we were greeted by a young lady who was nice. After check-in, I went straight to the fitness room on my way to the room so I could see what was available for the next morning. I had trouble getting my key to work so I had to walk to the desk to get the lady to help me. She assisted with no issues. I then took the elevator to the room. Once inside, I saw the bed had the blanket from the closet spread out on top of the mattress. I saw a loaf of bread on the desk, a wet wash cloth in the bathroom, a hand towel on the tub & food in the fridge. So I took the elevator back down to the front desk & told the same young lady that I wasn’t sure if the room was ready. She had to get the manager from the back to assist her with changing our room. This person never said hi, bye, sorry, or any words at all to us. He grumpily showed her how to do it & then he retreated back out of sight. I took the elevator up to the new room on the 3rd floor where we unloaded our luggage & ordered food delivery. When the food arrived (maybe 20 min later) my husband took the elevator down to meet the driver in the lobby. The mgr met my husband & asked if he had a truck with a small trailer on it. My husband said we did. The mgr told him the hotel was fully booked & he would need to move it. He motioned in a manner with his hand & said “move it out there.” This was toward the front of the hotel. We were parked on the side of the hotel, taking up 3 spots. I saw approximately 50+ empty parking spaces outside. This was at 7:39 PM. We walked to the front lobby to ask the mgr to clarify exactly where to park because the only place we saw “out there” was a dark wooded area with no working street lights. The mgr was in the hallway with another employee & it looked as if they were loading up or unloading televisions. When I asked him if he could show us where he was talking about, he took a deep breath as if he was being bothered. We walked to the front of the hotel where he showed us he wanted us out front. I asked if he meant under the overhang & he said “no, on the other side”. I asked if he meant on the other side of the overhang but still on the pavement. He snapped at me & said no, off the property. I said something about I may need to check out because our generator & other things were on the 5 x 8 trailer since we had just sold our house & we were moving. I said I didn’t feel comfortable parking where there are no cameras & the wood line lights weren’t operable. The mgr quickly told me it wouldn’t matter since the hotel doesn’t cover theft anyway. He said I could check out but he wasn’t refunding my money. We disagreed about the time I had been in the room due to the fact we had to change rooms and had walked the parking lot. He said “I’ll do it if it will shut you up”. My husband and I loaded everything back into our vehicle and I went down to the front desk to ask for a printed out receipt. The manager again didn’t acknowledge. The lady printed out the receipt & I told both of them thank you, have a good night & I hope it gets better for them. This was done without a word from him . As of 9:00 pm, the hotel’s parking lot was still not full. We were able to stay at a competitor hotel chain but it would have been nice to have stayed at the Hampton as we had been driving all day long after our house closing. On Saturday, 10/11/25, I received an unprompted email from Hilton saying I had contacted Hilton about my stay at the Hampton Inn Spartanburg-North I-85. It said “Based on our records, the hotel should have reached out to you by now for Guest Assistance Case xxxxxx. We’re following up to make sure all your concerns were resolved to your satisfaction”. I had not formally reported the issue to Hilton at that time and nobody from the hotel has reached out to me as of this time, being Monday 10/13/25. I’m not sure if the manager made a report that initiated this email. Either way, the manager clearly was overwhelmed by his anticipated “sold out”’status.
• LP

  Lauren Pluto

  Sep 3, 2025
  1.0
  Not only is this place an absolute DUMP (dirty rooms/shady area), I contacted Hilton and no one from the property reached out to offer their apologies. They lied to Hilton Honors and stated the issue was never reported and I never told them the room was dirty. They also charged me a "no-show fee" when I clearly showed up for my reservation and they REFUSED to refund me the money! The lady at the desk lied and told me I had two reservations (one booked through the Hilton website and the other though AMEX Global). When I told her that was not true and it must be a glitch. I explained that I can only book through AMEX Global and I can't book through Hilton. She got defensive. I stated I was going to call Hilton Honors if they were not willing to help and she snipped "well go ahead" and then proceeded to hang up. They keep saying "there's new ownership". How does that have to do with the place being a dump and charging a person extra?

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