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Tru by Hilton Santee

4.3
(309 reviews)

Business Details

273 Britain St., Santee, SC
29142, United States
(803) 854-7777
https://www.hilton.com/en/hotels/caesaru-tru-santee/

About

HotelTru by Hilton
Conveniently located off I-95 at Exit 98, we are less than four miles from Santee National Golf Course and Lake Marion Golf course. A variety of dining options are just a short five-minute walk away. Breakfast and WiFi are included in your stay as well as access to our indoor heated pool, fitness center and game tables.

Location

Tru by Hilton Santee
273 Britain St., Santee, SC
29142, United States

Hours

Reviews

4.3
309 reviews
5 stars
202
4 stars
53
3 stars
26
2 stars
12
1 star
16

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the hotel for its cleanliness, though some noted issues with specific areas like bathrooms and showers.

Staff Service

The staff received numerous compliments for being friendly, helpful, and accommodating, although there were some reports of poor service experiences.

Breakfast Quality

Breakfast was generally described as average, with some guests enjoying it while others found it lacking in variety and quality.

Noise Issues

Several reviews mentioned noise disturbances from other guests and the surrounding area, impacting the overall comfort of the stay.

Value for Money

Opinions on value varied, with some guests feeling the price was justified for the quality, while others felt it was overpriced for the experience.
  • ME
    Mark Van Epps
    Feb 18, 2026
    4.0
    Clean and comfortable. Desk service was very friendly and prompt. Cheaper to book online in advance ($50). Breakfast was good except for the powdered eggs. Only small issue is the beds were creaky. I would not hesitate to stay again.
  • GA
    GrandFaja Armani
    Feb 12, 2026
    3.0
    The “budget” Hilton is a great idea but it appears that more money is spent on clever signage than housekeeping. See the attached photos. We expected cleaner for $164.
  • KC
    Karina C
    Feb 6, 2026
    5.0
    Very clean! People were all so very nice as well. They served breakfast here too.
  • KM
    KRIS MOORE
    Feb 5, 2026
    5.0
    We were just looking for somewhere to spend the night on our way to Florida. Just happened to pick Tru by Hilton. Everyone was welcoming. Room was nice. Mini fridge. Comfortable bed. Good breakfast. Not a 5 star breakfast but good. No complaints.
  • RM
    Richard Mosteller
    Feb 3, 2026
    2.0
    I feel pretty ripped off here. We only chose this place and paid an extra 40 bucks or more for a night so the boy could get out some energy in the pool. Well the pool wasnt heated. Nothing like swimming in a 70 degree or less pool when its freezing outside :/. Not only was the water cold, it had a green color to it. Nothing like the photo shows. Dont think ive ever stayed somewhere where the indoor pool is not heated and it is definitely not disclosed. Had we known that we would saved the extra 40 bucks and went somewhere else. Rooms were tiny with only a fridge, bed was hard as a rock, the coffee sucked, and breakfast was ehh okish. Pretty bad for a hilton. I think a partial refund is in order.

Frequently Asked Questions About Tru by Hilton Santee

What are the check-in and check-out times at Tru by Hilton Santee?

Check-in is at 3:00 PM and check-out is at 11:00 AM.

Does Tru by Hilton Santee offer free breakfast?

Yes, breakfast is available for free during your stay.

Brand Certified Facts from Tru by Hilton Santee

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