Business Details
About
HotelExtended Stay HotelHome2 Suites
Daily Mandatory Charge includes: York County Destination Marketing Fee.
Welcome to Home2 Suites by Hilton Rock Hill. Conveniently located just off Highway I-77, our contemporary, extended stay hotel is within walking distance to shopping and dining options, as well as popular attractions such as the Galleria Mall and Knowledge Park. Enjoy close proximity to Charlotte, NC, as well as the iconic Carowinds Amusement Park.
Make yourself at home in a spacious studio or one-bedroom suite. Every room at this Rock Hill, SC hotel features plenty of storage space, a full kitchen, and a living area with a sleeper sofa and an HDTV. Get to work with complimentary WiFi and begin each morning at our Inspired Table with a complimentary breakfast - the perfect start to a busy day.
Enjoy modern amenities at Home2 Suites Rock Hill, including our heated indoor swimming pool, outdoor patio with lounging and grill areas, and our innovative Spin2Cycle laundry and fitness facility. We also offer a 24-hour business center and flexible meeting space for small meetings or events.
Location
Home2 Suites by Hilton Rock Hill
1285 Old Springdale Road, Rock Hill, SC
29730, United States
Hours
Reviews
4.1
815 reviews
5 stars
471
4 stars
148
3 stars
73
2 stars
33
1 star
90
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While many customers praised the friendliness and helpfulness of the staff, there were notable complaints about rudeness and unprofessional behavior from some front desk employees.
Room Quality
Numerous reviews highlighted issues with room cleanliness, including stained furniture, unpleasant odors, and general disrepair, leading to dissatisfaction among guests.
Breakfast Experience
The breakfast offerings received mixed reviews, with some guests finding it lacking in variety and quality, while others appreciated the options available.
Management Issues
Several customers expressed frustration with management's handling of complaints and issues, indicating a need for better responsiveness and customer service.
Location and Amenities
The hotel’s location was frequently praised for its convenience, but many guests reported that the amenities, such as the pool and gym, were not well-maintained.
- BGBrian GardnerJan 2, 20265.0I typically don’t rate these kind of hotels but this was different in the best way. The rooms were huge with a rollaway bed sleeping 5 comfortably. There was a big fridge and kitchen area. A nice bathroom was a huge bonus. The breakfast was better than average for the “included” style breakfasts. The staff were all kind and helpful. Well done, Home2 Suites!
- NNNNeo (Neo)Nov 12, 20255.0I enjoyed visiting this location. The staff was great and pleasant
- TTTraveller59Oct 27, 20254.0Rooms are mostly clean but the couch was stained. Its located close to a lot of places to eat and shop and its not far from the freeway either.
- MMMercy MurchOct 2, 20255.0My 1st time visiting this location. I was pleasantly greeted, with all needs met. I will definitely return! Thank you Hilton!
- KHKirby HowardSep 7, 20251.0Not a fan.... the bathroom had a drip noise all night. Internet was down. I guess it was just bad timing. We'll hope for the best next time. Customer service was great, though.
Frequently Asked Questions About Home2 Suites by Hilton Rock Hill
What types of rooms are available at Home2 Suites by Hilton Rock Hill?
The hotel offers spacious studio and one-bedroom suites featuring full kitchens, living areas with sleeper sofas, and HDTVs.
Are pets allowed at Home2 Suites by Hilton Rock Hill?
Yes, pets are welcome at this hotel, including both cats and dogs.
Is breakfast included during the stay at Home2 Suites by Hilton Rock Hill?
Yes, a complimentary buffet breakfast is available daily for guests.
Does Home2 Suites by Hilton Rock Hill provide Wi-Fi?
Yes, the hotel offers free Wi-Fi available in public areas and provides public internet terminals.
Are there fitness and swimming facilities at the hotel?
Yes, the hotel has a free fitness center and a heated indoor swimming pool for guest use.
What accessibility features does Home2 Suites by Hilton Rock Hill offer?
The hotel is mobility accessible and provides accessible parking and elevators.
What are the check-in and check-out times at Home2 Suites by Hilton Rock Hill?
Check-in time is at 4:00 PM and check-out time is at 12:00 PM.
Are there nearby shopping options close to Home2 Suites by Hilton Rock Hill?
Yes, guests can walk to nearby shopping spots like Bath & Body Works and the Galleria Mall for their shopping needs.
What dining options are available near Home2 Suites by Hilton Rock Hill?
Nearby dining includes Mexican restaurants like Charanda Mexican Grill & Cantina, Chinese and sushi options at Jing Jing Chinese Restaurant, and American fare at Hartlands Bar.
How can guests access Home2 Suites by Hilton Rock Hill via public transportation or services?
While the hotel does not offer airport shuttles, it is conveniently located near local services such as the USPS shipping center and credit unions, making errands easy during your stay.