Best Western Plus Greenville South

Reviews

• KK

  K KT

  Nov 16, 2025
  3.0
  Booked with Booking.com, but when I arrived at hotel, details of reservations were completely different. I had to pay upfront for stay each day. Last day of stay, front desk staff was rude and uninformed telling me she had no idea how to take payment. Parts of bathroom was unclean, but I was exhausted after all day conference plus the check in mess and cleaned it myself!
• AK

  Arv Krick

  Oct 2, 2025
  1.0
  Wow. When my wife and I pulled into the parking lot of this hotel we were delighted. It looked great and when we entered the lobby it looked so nice and a nice young man greeted us we thought what a nice hotel. That was all a facade when we went to the room the hallways smelled so musty. When we went into the room it smelled of some coverup deodorizer, there was black mold all around the tub/shower and to top it all off there was no shower curtain. The phone kept blinking and I called downstairs to report this and was told to put a towel over it so we could not see it blinking. By now we had the creeps. I went downstairs and told the gentlemen behind the desk about the terrible room and he gave us a new room. It was right across from the other room. By now the hotel gave us the creeps. The new room had even more coverup scent than the last room but no mold we could see. The bathroom was missing grout in the tiles and the caulking around the tub and toilet looked like a three year old did it. The room was damp and smelly. Since it was late we went to bed and did not sleep very well between the dampness and smell it was a terrible stay. These people should be reported to the health department. Do yourself a a favor and do not stay at this hotel. It is an outdated slum hotel.
• RA

  Rogene Avery

  Sep 27, 2025
  4.0
  Best Western had a history that was not always great but Mr. Patel has changed the atmosphere and really made the hotel welcoming and comfortable. We had booked 10 rooms at a super great rate and there were minor complaints that was corrected immediately. I would definitely consider staying there again.
• JJ

  J Johnson

  Sep 25, 2025
  2.0
  We've stayed at BW Plus in Greenville before but not this particular location. The previous hotel stay was pleasant and we had no complaints. The BW Plus Greenville South hotel was not near the standard of the other one. The room was musty/damp with a peculiar smell. Bathroom tiles were loose/broken and the shower head was loose making it difficult to find the hot water. The shower curtain was just a thin cloth fabric that didn't keep the water from flooding the floor (which likely contributes to the loose tiles). The best thing about this hotel is the breakfast. Parking is fine but we won't stay at this location again. It's a shame because I've had good experiences with other BW Plus hotels. Would not recommend.
• MF

  Mark Fuller

  Aug 23, 2025
  2.0
  Best Western ought to do better than this. On the plus side, they provide breakfast, the bed was comfortable, and the location is good. However, the negatives of our stay were many. Two lamp switches were broken off, so we could not turn on those lights. The shower handle fell off when we tried to use it. The equipment in the 'workout room' was horribly run down (all), not really functional (the treadmill), or unable to be adjusted for a person taller than about 5'4" (bike, leg press). And for a 3-night stay, we got no room service for fresh coffee pods or towels. I mentioned the lights and shower handle when I checked out, and the guy on staff wrote it down and mumbled 'thanks' but never offered a simple "I'm sorry."

Frequently Asked Questions About Best Western Plus Greenville South