Business Details
About
HotelDoubleTree
At DoubleTree by Hilton, we believe the little things mean everything when it comes to a great travel experience. Our guest rooms and suites feature stylish décor with design cues from past and present decades, with a subtle theme focusing on the golden era of aeronautics. Located off I-26, our central location sets guests close to the Mount Pleasant/Isle of Palms area and West Ashley/James Island, while our meeting spaces and staff are perfectly equipped to handle your business gathering.
Location
DoubleTree by Hilton Hotel & Suites Charleston Airport
7401 Northwoods Boulevard, North Charleston, SC
29406, United States
Hours
Reviews
4.2
1,466 reviews
5 stars
837
4 stars
340
3 stars
124
2 stars
63
1 star
102
What are people saying?
AI-generated from recent customer reviews
Room Quality
Many guests reported that the rooms were outdated, with issues such as stains, loud air conditioning, and cleanliness concerns.
Parking Fees
Numerous reviews highlighted dissatisfaction with the unexpected daily parking fee, which many felt was excessive and not disclosed during booking.
Customer Service
While some staff members received praise for their friendliness, several guests experienced rude or unhelpful service, particularly at the front desk and restaurant.
Amenities
Guests expressed disappointment over the lack of complimentary breakfast and the limited food options available, with some noting that the hotel no longer offers a full breakfast.
Location Issues
The hotel's proximity to the highway resulted in complaints about noise, and some guests found the location less convenient than expected.
- NJNathanel JohnsDec 29, 20255.0My preferred hotel in North Charleston. Rooms are always clean and I’ve never had an issue with the staff. The gym is always clean and doesn’t feel cramped when there are multiple people in there. The restaurant downstairs is stellar. Sitting at the bar is one of my favorite pass times. That Salmon BLT with sweet potato fries and a draft beer truly has me in a choke hold.
- DEDajah EdwardsDec 28, 20253.0The carpet in me spot of the room by the bed smelled of Dog pee. The rest of the hotel was fine and the cookies are good. The pee scent was just annoying because it was difficult to pin point. It was like everything will be fine just chatting with my friends then I turn my head the wrong way. And Boom! Piss
- FFFg74hbDec 28, 20253.0I see why customers give good scores on this hotel. Rooms are spacious and clean. One bad part of my room was they still have very old beds. My bed was hard as a rock. Therefore, 3 stars. To me, this is the most important, because a comfy bed is what everyone wants to have a good rest. I usually stay next door, but, my curiosity led me wrong, I wanted to see how this place was. No kitchens, hard old beds. Will be the last time I and my company We'll stay here. If anyone reads this, stay next door, rooms are nice, and beds are comfy. I paid for one of the highest prices to get a decent room with comfy bed, and here I still got a bad bed
- GGGURADec 28, 20255.0Gwen, Thank you very much for your attention. Your patience, professionalism and your smile.⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
- JMJames MathisDec 24, 20252.0Here's the Pros and Cons from my stay: PROS - Large rooms - Bathroom(s) very clean and decorative - Room Service was decent CONS - Parking fee of $12 daily - with fees a 2-day stay was $30. This is nothing more than corporate greed - Absolutely Ridiculous!!! - Hotel room (302) in dire need of upgrading/renovation. Carpet was worn and stained and just filthy - much so that I placed a towel on the floor to get into and out of bed. Furniture heavily scratched and worn - There needs to be a larger trash bin in the room vice two really small ones. I was using a paper bag to hold my daily trash - The room was directly across from the interstate and vehicle noise was problematic - to mitigate I ran the room fan to provide a "white-noise" effect - No free breakfast BOTTOM LINE - Well below my expectations and standards of a Hilton brand hotel; they must do better!! - I specifically choose this hotel because of its pet-free policy - however, unless substantial changes are made I will be looking elsewhere to stay
Frequently Asked Questions About DoubleTree by Hilton Hotel & Suites Charleston Airport
What accessibility features are available at DoubleTree by Hilton Hotel & Suites Charleston Airport?
The hotel offers accessible parking and accessible elevators to accommodate guests with mobility needs.
Does DoubleTree by Hilton Hotel & Suites Charleston Airport provide an airport shuttle service?
Yes, the hotel provides a free airport shuttle for its guests.
Are there dining options available at the hotel?
Yes, the hotel has two restaurants and a bar, offering breakfast and other meals including vegetarian and vegan options.
What are the check-in and check-out times at the hotel?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does DoubleTree by Hilton Hotel & Suites Charleston Airport offer free Wi-Fi to guests?
Yes, complimentary Wi-Fi is available throughout the hotel including public areas and internet terminals.
Is parking available at the hotel, and is there a fee?
Free self-parking is available for all guests at the hotel.
What nearby hotels can guests consider if DoubleTree is fully booked?
Nearby hotels include Homewood Suites by Hilton North Charleston, La Quinta Inn Of Charleston, Quality Inn & Suites, Red Roof Inn, and La Quinta Inn Charleston North.
Are there nearby dining options close to DoubleTree by Hilton Hotel & Suites Charleston Airport?
Yes, guests can enjoy nearby dining at places like Waffle House, Taco Bell, Wendy's, and Señor Tequila Charleston West Ashley.
If guests need automotive services nearby, where can they go?
Nearby automotive service options include Firestone Complete Auto Care, Brakes 4 Less, and SpeeDee Oil Change & Auto Service.
What family-friendly amenities does the hotel offer?
The hotel is kid-friendly with kid activities available, and housekeeping services to support family stays.