Crowne Plaza North Augusta by IHG

4.3
786 reviews
Located next to SRP Stadium and minutes from Downtown Augusta!
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Business Details

1060 Center Street, North Augusta, SC
29841, United States
(803) 349-8400
https://www.ihg.com/hotels/us/en/north-augusta/aikna/hoteldetail
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About

Luxury HotelWedding VenueConference CenterBusiness Meeting LocationsCrowne Plaza
Contemporary Business Hotel in North Augusta near The River Golf Club Crowne Plaza® North Augusta is nestled in the heart of Riverside Village, which provides a wide array of dining options and great shopping. Guests will be just a short drive from the Augusta University Hospital and the Augusta Convention Center. Our hotel offers guests pet-friendly rooms and suites featuring premium amenities, along with complimentary Wi-Fi. No matter if you're visiting for work or play, our hotel is a relaxing retreat to unwind after a meeting or a day exploring Augusta. Spend a fun day rooting for the Augusta Greenjackets at SRP Park, strolling through the Augusta Riverwalk, visiting Fort Gordon, or enjoying the vibrant nightlife found on Broad Street in downtown Augusta. Don’t forget to see pro golfers tee off at The Masters Tournament at the Augusta National Golf Club, and make sure to enjoy some tee time yourself at the River Golf Club. For guests looking for a venue to host their next signature event, we offer 10,000 square feet of flexible space, including an outdoor area perfect for all event types. Serving wood-fired cuisine and craft cocktails, our in-house restaurant provides great event catering options and is an ideal place to share a delicious meal with friends or colleagues. Our business hotel in North Augusta, SC is truly the perfect place to stay during your North Augusta getaway.

Location

Crowne Plaza North Augusta by IHG
1060 Center Street, North Augusta, SC
29841, United States

Hours

Reviews

4.3
786 reviews
5 stars
539
4 stars
108
3 stars
43
2 stars
36
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many guests praised the staff for their friendliness and attentiveness, particularly highlighting individuals like Jessica and Tyson for exceptional service.

Cleanliness Issues

Numerous reviews mentioned cleanliness problems, including dirty bathrooms, unclean towels, and overall lack of proper housekeeping.

Room Quality

While some guests enjoyed the comfort and amenities of the rooms, others reported issues such as outdated decor, missing items, and poor maintenance.

Check-in Experience

Several customers expressed frustration with the check-in process, citing long waits and rooms not being ready upon arrival.

Dining Experience

The hotel restaurant received mixed reviews, with some guests enjoying the food while others found it overpriced and service slow.
  • JL
    joanna louis
    3 days ago
    2.0
    My stay overall was great, and Crystal was absolutely amazing.. warm, helpful, and truly made the experience better. However, there was another staff member who left a very different impression. I was running late for my taxi and simply needed help getting my luggage. He was assisting another guest, which I completely understand, but when I politely asked if he could quickly help me, his response was unnecessarily rude. Also, I found out that I could have requested a late checkout, even though he told me otherwise. A little kindness and professionalism would have gone a long way in that moment. It didn’t take away from the overall stay, but it definitely stood out in contrast to the excellent service from Crystal.
  • AU
    Ann M. google user
    Jan 5, 2026
    5.0
    Evette at the customer service desk is so sweet. She is knowledgeable about things inside and in the area of the hotel. Sometimes I go to have a change in my environment. It’s like a private Oasis.
  • V6
    Valkyrie 614
    Jan 4, 2026
    1.0
    I'm giving this hotel a 1 because: Many of servers unhappy, and they look it. The service itself is provided with minimal effort. You too often get an attitude or redirection when you report an issue of any kind. The food is ok, but definitely not worth the price. And drinks?... You'll pay as much for a single US domestic beer as you would for a six pack at a gas station. The train horn noise from across the river is terrible!! Then there is the KITCHEN EXHAUST... The hotel pumps their kitchen exhaust smoke directly into their back parking lot via a horizontal duct positioned maybe 20 feet above the ground, pointing downward!! The smoke fills the whole area! It's not only disgusting, it's DANGEROUS for people with respiratory issues, and toxic for everyone. By rhe way, if you are on the rooftop bar, the smoke will inundate you because the smoke also blows up along the hotel from winds. If you go up there and you have respiratory issues, I suggest you wear a gas mask. Seriously! I mean, how can the hotel get away with dumping their exhaust like that? It's got to be breaking public health, safety, environmental laws, and fire marshal requirements. Someone should report them.
  • JW
    Jake Watts
    Jan 4, 2026
    5.0
    Wonderful hotel. It was in a great area and perfect for an evening walk along the the river.
  • BW
    brianna weckmann
    Dec 16, 2025
    5.0
    I recently attended a private event at the Crown Plaza, Shelby was attending to our event, and went above and beyond in everything. Her attentiveness, hospitality and customer service was absolutely amazing. She was a direct part in what made our night so enjoyable.
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Frequently Asked Questions About Crowne Plaza North Augusta by IHG

Is there free Wi-Fi available at Crowne Plaza North Augusta by IHG?

Yes, complimentary Wi-Fi is available at Crowne Plaza North Augusta by IHG for guests.

What is the cancellation policy at Crowne Plaza North Augusta by IHG?

The cancellation policy may vary depending on the type of reservation. Please check your booking and contact the hotel or via the IHG One Rewards app.