Cleanliness
Many customers praised the cleanliness of the rooms, but several also reported issues with unclean bathrooms and maintenance problems.
Staff Service
The staff received mixed reviews; while some guests highlighted friendly and helpful service, others noted unprofessional behavior and lack of responsiveness.
Location
The hotel is well-located in downtown Newberry, making it convenient for guests to access local attractions and dining options.
Facilities
Guests appreciated the spacious rooms and amenities, but there were complaints about outdated facilities and maintenance issues.
Breakfast Quality
The breakfast was generally well-received, though some guests found it lacking variety compared to other hotels.